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Customer reviews for 10,000 Watt Generac Standby Generator with 100 Amp Automatic Transfer Switch for
10,000 Watt Generac Standby Generator with 100 Amp Automatic Transfer Switch
4.8 out of 5 stars
stars3,045 ratings3,045 reviews
  1. 5 stars87% (2,636)
  2. 4 stars9% (270)
  3. 3 stars2% (72)
  4. 2 stars1% (16)
  5. 1 star2% (51)

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Showing 2,001-2,010 of 3,045 reviews
Nov 21, 2018
Morp65
5 out of 5 stars review

One less thing to worry about

The population in our city is out growing the infrastructure for years now. Just a matter of time before regular rolling brown outs hit, and I have medical equipement that needs to be powered. Had a small battery back up, but it would only power one or two units and only for a couple of hours. I have no worries now.

Review from generac.com
Helpful?6M0IMW50Y3S613590874880
Jul 9, 2022
JGalt22
3 out of 5 stars review

First time power went out, it ran for 2 minutes then quit

My 22kW Generac generator was installed by the Generac Authorized Dealer that I found on this website in September 2021. On May 5, 2022 the power went out for the first time. In about a minute my generator kicked on and I was reassured about my $18,000 investment for my family's piece of mind. That piece of mind lasted about 2 minutes until the generator suddenly shut down and I got a "E2098 Stopped Alarm wiring Error" and generator required service to correct. Until July 9, 2022, I assumed correcting this error was covered under the touted limited warranty since the unit was only 8 months old at the time...but I just got a bill, from the same Generac Authorized Dealer who installed this, to fix an error after TWO minutes of providing promised protection (thats what prompted me to write this review) Now, after ~10 months in use, and this product failing the only time I depended on it...I question it's ability to provide reliable back up power for any portion of my home. Finally, my generator arrived without the Wi-Fi, thus I can't use the phone app that looked so cool in the commercials. My dealer assured me that once my generator was fully installed and registered, Generac would ship the Wi-Fi to the installation address...10 months later no Wi-Fi, just another broken promise. P.S. I just read the T&C and they can refuse to post any review they want, so really curious if my honest review makes it here.

Review from generac.com
Helpful?6M0IMW50Y3S613590874880
Jul 1, 2022
CaptBob
5 out of 5 stars review

Awesome peace of mind!

T&M Services did a great job! I am so happy with Generac at this point. You keep improving and making them better. Ya, it is not cheap, but trust me, worth every penny. I was without power for 6 days in TN due to an ice storm. Never again! I wonder about the countries infrastructure and fear this may be more common than it was in the past. I don't need to think about it anymore. I'm not trying to scare anyone, it was just a choice that was right for me. Generac is an amazing product and I am really happy about it. The wifi connection and ease of how it works. Automatic, you don't have to do anything. I have a portable generator that helped me get by, forget that now! Go for it!!

Review from generac.com
Helpful?6M0IMW50Y3S613590874880
Oct 5, 2021
Brad
3 out of 5 stars review

Started out great, not so good now

Had been in the process to get a 22KW installed and then Ida hit. Power went out Sunday evening about 5:30 on 8/29. We were running the house on a 17.5 KW portable Generac but getting fuel had become an issue. Our dealer texted me the following Thursday AM about 6:30 and asked if we were still without power. I replied yes and they showed up a couple of hours later to install the unit. 5 hours later we were up and running. Everything went well until Sat AM when the unit shut down. I went to check it and the enclosure was full of oil that had leaked out of somewhere. I refilled it and got it running but it continued loosing oil. We got power back on Sunday evening. Unit now goes into over start shut down. Dealer came and did the first service but the unit still will not start and run. We suspect it has a bad circuit board so am waiting on that so we can get it started to find out where the oil is coming from. We suspect it is a rear seal since oil is coming from the exhaust end. Service tech also noted metal shavings in the oil. Bottom line is we are still without standby protection.

Review from generac.com
Helpful?6M0IMW50Y3S613590874880
Oct 21, 2017
Craig1504
5 out of 5 stars review

It had the features we were looking for.

The company that installed our unit has a long standing reputation of good service and satisfaction. Appearance of unit is attractive and blends into the local enviroment of the neighborhood, running noise of the unit is minimal . Cost of the unit was comparable or better then other manufactures that we investigated. Availability of our unit fit the time schedule of our lifestyle

Review from generac.com
Helpful?6M0IMW50Y3S613590874880
Sep 30, 2021
Kathy
5 out of 5 stars review

FLAWLESS!!!

Generator Supercenter in Lufkin, TX was our provider. Once we were informed of our install date, everything was flawless. Install team were very professional and knowledgeable. I would highly recommend Generac. They certainly have a winning operation from start to finish.

Review from generac.com
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Sep 22, 2022
DinaP
5 out of 5 stars review

FINALLY!!!!

First and foremost thank you to Metro Electric for the exceptional customer service and installation. The team is spot on from the time they arrived until the job was finished and they left everything as neat and tidy as if they were not even here working. This was a tremendous purchase for our household and I can't wait until the power goes out. Anyone living with a well and septic knows how difficult life becomes when the lights go out! It has been four weeks and still waiting to solidify why this was the best decision ever. I'm sure it will be worth it! Thank you Generac for the extended warranty and I am certain what will be a quality product.

Review from generac.com
Helpful?6M0IMW50Y3S613590874880
Mar 1, 2023
Paul68
5 out of 5 stars review

This has been a great replacement for a 25kw water cooled unit

We had a 26kw air cooled Generac generator installed to replace our 18 year old 25kw Guardian Elite water cooled generator. Metro Electric did a great job with the new install and we are very happy with the performance of new unit. Within 2-3 weeks of install, we had a 48 hour power outage and the new generator worked perfectly. It is a bit noisier than our water cooled unit, but that is to be expected given the difference in engines for the 26kw air cooled and a similar sized water cooled unit. We love the Mobile Link system for keeping track of the generator exercising and running, particularly when we are away from home.

Review from generac.com
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Sep 18, 2019
Palmgirl
5 out of 5 stars review

GenerxGenerators

Super happy with the newest member of the family! From start to finish, the Generx Team delivered as promised to afford peace of mind should we loose power. With the many storms that seem to be in the horizon, we have assurance that our system will keep us up and running. I am certain that the investment will be worth every cent and more. Thanks!

Review from generac.com
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Oct 2, 2014
jpope
5 out of 5 stars review

Performance Tested, Well Designed...

After installing we had an outage shortly after and was put to the test pretty quickly... While the outage was less than an hour it is very comforting to know that the generator can provide whole home power without compromise... I would recommend using a concrete slab reinforced with rebar over the composite base as the composite base will not be as sound for the generator...

Review from generac.com
Helpful?6M0IMW50Y3S613590874880