The Generac Generator looks good, test good, is waiting for the first power outage to see and feel how it works. The installation time was acceptable. It was more expensive than necessary for all that I had to do to get area ready and the calling, etc. I had to do to get gas meter checked and upgraded in the installation process. BUT it is done. I pray that it works efficiently and long term and that Canter does a good job of monitoring and maintaining its operation.

We lost power twice in the Texas "deep freeze' in Feb 2021, which caused damage to water heaters and other plumbing. As a result, we ordered a new Generac Generator in April from Grasten. Their pricing was $1,500 less than the first vendor we talked to. They finally installed it in early August, due to high demand. I didn't realize that they had so many steps to install the unit. First they came out and placed the unit, then the plumbers came to hook up the gas line, then the electrician came to install the transfer switches and hook up the electrical connections to the house and finally a tech came out to check everything and set it up to run. Seemed like a lot of scheduling calls. Wifi connecting is not completed yet becasue our home wifi did not reach the unit, so I needed to order a wifi booster/extender and then complete the wifi setup on my own. Feels good to be protected now and looking forward to great service from Grasten.

I had my 14kw generator installed in September of 2022. I wrote a glowing review a year ago when the generator flawlessly got us through a power outage over Xmas in 2022. I wanted to follow up with another review. You may have read about the big wind storm in Maine this December where 1/2 million Mainers lost power. Our power was out for 4 full days. Again, our generator performed perfectly. The temperatures dipped into the teens but we had zero discomfort. We had running water (we have a well pump), oven, electronics, etc.... I have been good about maintenance, load-testing, and daily oil checks when the generator is running but the generator has consistently delivered as promised. Again, I couldn't recommend it more.

Features, appearance, quality, and the installation work was beyond what we ever imagined. The unit speaks for itself. We did our research, and without a doubt GENERAC is the way to go. Elan Electric was the company we hired to get the job done. Kudos, to the team! Josh, and Tom and TJ, professional, and very informative. Never got old when we had a question, and we had a lot of them. they were rated FIVE STARS when we found them, WE give them another FIVE STARS, BRAVO to ELAN ELECTRIC TO A JOB WELL DONE. Yes, we will refer anyone towards GENERAC products, and to Elan Electric.

Have piece of mind when winter storm warnings are predicted; don't want another experience like ice storm of 2009 where we were without power for weeks. Installer did a professional job at installation. Took extra time to install elevated surface so snow drifts won't restrict exhaust during run time. Looks great and runs on time, every time.

They just installed today .. The installers were hear as scheduled and went right to work .. Knew what they were doing .. Was only without power fir maybe 20 minutes during the hookup. Generator started right up ... Just knowing we won't be without power during power outages gives me much peace of mind ... Happy with the generator ...

they came to my house no problem no crap just a perfect job all the way around. they came on time cleaned after them self's and were gone in 5.5 hours the city inspector said the electric was some of the best he has ever seen.from the saleman to the job 100 stars.

I live in Texas, and I am sure a lot of you heard about the snow and hard freeze that crippled our power grid. that storm made me, and my wife realize we needed a generator. I had my 24kw installed this past July and I haven't had to use just yet but knowing and having that piece of mind that when an outage does occur, my lights will be on when others won't. And today I just had the GenMon installed today. Having this generator installed was and is a good investment.

Very impressed with the customer service by salesman and installers. Everything went as promised. Delivered on time as planned. Installers were very easy to work and eager to satisfy our location requirements. The installation was very professional and organized. I was very impressed how clean looking the unit looked at here completion of the project

Nice looking unit. Noisier than I though it would be. Install took longer than it should have due to installer showing up with out necessary parts on a Friday and then had to wait till the following Monday to finish. Once installed unit fired up promptly and the "simulated" power outage had the unit start and within a few seconds the house had power. Obviously won't know how well it really works until an actual emergency and hopefully it works as promised. Wi-Fi set up SUCKs big time. NONE of the provided booklets explain it properly. Finally found a manual on-line (by Generac) that explained it. Why wasn't this manual provided with the paperwork? Wi-Fi still doesn't work and I'm not entirely sure why? Weak signal probably. Unit also a USB capability to update firmware but again NO manual explaining how that might work.