This is a wonderfully looking brand new generator, I just wished it could run and generate electricity. I'm offered a five year warranty, but the service people say it will be 2+ weeks before they can get to it, and it will cost $250 for the first hour of diagnosis. No point in saying anything critical about the produce since you will not post a critical review. American quality is a thing to behold, and mourn.

The dealer we went through, Warren Welding of Berryville Ar, was wonderful to work with in every aspect of the purchase to the final installation. The generator works great and has given us the peace of mind whenever there maybe a power outage that our home will be supplied with electricity. We live in a remote area and this is an important issue for us.

Unit was installed , tested and ready for service. Have yet to have need for it's service but I have witnessed the "automatic exercise" which started without any problem and right on the time programed. I feel confident the next power outage will not be of any inconvenience to me.

Installed January 2021 (almost 4-years ago) and already have 231+ run hours since. We have this paired with the 200-amp automatic transfer switch. We also have PWRView installed which has helped us monitor and track down our power hungry forgotten gremlins. Where we live, we have frequent power outages, sometimes for weeks. Generac 24kw model 7210 is peace of mind. We actually are in the middle of a giant widespread power outage in the Greater Seattle Area right now (power outage started November 19, 2024). Thanks to Generac, we have 100% of all our electric conveniences without interruption. Paired with Starlink Internet, we have an Uninterruptible Life plus Full Connectivity. We have the Guardian 24kw exercise weekly for 15-minutes (12-hrs runtime annually as proactive exercise). Weekly exercise ensures the oil keeps the engine lubricated. I changed oil at 50-hrs and again at 200-hrs. I keep extra filters + oil in-stock so I can maintain during a prolonged outage. More than enough power to operate our entire extra large home AND charge my electric car with ease. With 4,000 sq ft and 2 kitchens - we can run everything without worry about rationing: 6+ refrigerator/freezers, 2-pumps for septic, electric heat, multiple large 80"+ plus sound system throughout, jacuzzi tub, plus 3 large portable a/c units in the summer. The Guardian doesn't ever hiccup. Our day time idle power draw is 2kw and overnight it's about 650-watts, which means the generator idles most of the time at <10% power draw. Thanks to the Guardian with advanced fuel management, we burn less than 1/2-gallon/hour of propane or less. Economies of Scale, by sizing up our generator large enough to operate everything on-demand we also benefit from the improved fuel-efficiency-per-watt of larger generators. We buried a 1k gallon propane tank so we never run out of propane during a power outage. This provides us about 90-days of generator fuel supply. We have a second 1k gallon propane tank to ensure we have plenty of furnace heat + hot water. Our typical annual fuel consumption is about 1k gallons. During one particularly bad snow storm, we had 18+ inches of snow and ran out of propane plus no electricity in 15 *F weather. Before the next winter I had this Guardian installed. I swore never again and over-engineered to ensure that. In our area, we have gone as long as 3-weeks without utility power and about 4+ weeks between propane fuel resupply due to deep blizzard snow. I also took the time to re-balance/re-wire the breaker panels when installing this generator. Typical USA homes have two 120v power legs. In our house, 90% of our power consumption was on one leg which meant our generators had to run twice as hard with half the power on the second leg completely wasted. By re-wiring our breakers specifically to re-balance all our electric throughout our large house we were able to improve our efficiency immensely. Our electric load is now evenly balanced which allows our generator to operate even more efficiently. Thanks to the convenience of automatic standby, I have been able to travel for work during inclement weather and the generator powered the whole house without worry. The generator has performed flawlessly while I have been away from home. Zero training required for the family once installed professionally. The Guardian is very quiet, even so I had it installed out by the barn. This means that we often lose power without realizing it because we can't hear the generator inside our house. The Guardian takes about 30-seconds to startup before supplying stable clean power. For those critical circuits (wifi, security system, routers, starlink, computers) I have installed several battery backups to bridge the 30-seconds. Due to our jobs (technology + healthcare), we require 24x7x365 connectivity and utilities. Our Guardian has empowered us to remain connected and impactful while working remote during the worst storms.

I purchased this generator and had installed by Sentry in Birmingham. For 9 years, I have been using a Honda 2000 for power on a reagular basis about once every 6-8 weeks with power outages. Being one of 5 houses on a line that comes off main line, the power company never gets in a hurry to restore it. So nice to know, that I no longer have to worry if power outage occurs while I am at work or it is out for extended periods. I now have heat, a/c, & total power with my Generac.

I am so glad I had this generator installed . Being in a rural area it comes in handy I don't have to worry about my sump pump or well not working. Last winter electric went out and for the first time I was able to sit in a warm home and watch TV without worry. It was like it never happened . Thanks Generac

The installation instruction jump around . 1. Should list all required downloads/ apps in one location. 2. Not have separate little instruction in odd pamphlet's or in conctient locations #. After have the PWRView installed, I found that you had to download another app. This app would not accept the same app as the other apps for this generator and would not send me an email link to reset. I paid the electrician money to stand around with the generator running only to bedead ended, The PWRView app would not let me register

We are very pleased with our 22 kw whole house generator. Our subdivision has overhead lines and we lose power a lot. The automatic switch over makes it so much easier than our old portable version. Perkins staff were all knowledgeable and able to answer all our questions. They discussed all our options and configurations for our home.

YOUR PRODUCT IS UNFAVORABLE, POOR QUALITY, NOT GOOD FOR EMERGENCY USE! AS IN THE NEED OF A PERSON ON 24/7 OXYGEN! TO BE CONFIDENT IN YOUR PRODUCT PREFORMING AS IT WAS PURCHASED FOR!...I'M "NOT" SATISFIED WITH YOUR 22kw HOME GENERATOR! Thank you: step and one half

The unit was just installed a few days ago so it is too early to know how it will work or fare over time but it seems very well made. My focus of this review is to laud the HPS installation crew of Woodie, Steve and Jeff who were knowledgeable, neat and personable. They completed the work in less than one day and were a pleasure to work with. I highly recommend HPS!