We had this installed at our elderly mother's home to offer the security she needs. She is on oxygen and her battery-operated oxygen generator will only last a few hours. Not only does the generator itself offer piece of mind but the fact that we can see via the app that everything is working properly adds a whole new layer of assurance. In addition, the monitoring service helps the whole family sleep better knowing that our mother's needs are being met and it is hassle-free.

Had a 7 kw Mil Bank generator for 11 yrs started to have a a lot of trouble with it they went out of business so nobody works on them , purchased a 14kw generac just had it installed today 2/8/22 so have to wait and see how it works, the company that installed it did a excellent job.

Installation of generator was done on Jan. 20, 2022. The crew doing the install was prompt and did the outdoor work in less than ideal conditions with snow and cold temperatures. The crew was very efficient and cordial. Install time was only 5.5 hours. When completed a test was run and I was given easy to understand instructions on its operations. I’m very glad we got the Mobil Link option which gives me even more of peace of mind. I would highly recommend this product.

Installation crew did a commendable job. All participants showed concern for doing the job right. Unit has only been in place for eight weeks now. Have not had a power failure to evaluate its output, but unit has cycled every other week as programmed. Have not attempted to use Wi-Fi feature yet due to so many negative reviews on it. Plan to discuss with technician at six month maintenance.

Seams to be a good item, however support stinks. I tried to download manual and spent over half an hour searching for it and came up with nothing. Tried by serial number and by model number. If you want to see complicated, go to Generac web site Do not bother to try to register the generator. Tried to, and after over an hour seeing Processing Please Wait on the screen I gave up

It has been an adventure getting this thing installed! I live in Central Texas, and knowledgeable installers are few and far between. THEN- you have to deal with the weather! Anyway, we finally got it installed and running today (I have it since March, 2012)! It performed as advertised when we simulated a power outage! I almost can't wait for the real thing!

Power outages that last days and sometimes weeks are a regular occurrence during storms in my area. I live alone, and dealing with the most recent outage, convinced me I was getting too old to carry on without the help of an automatic generator. I am pleased with the product & the entire process, site visit, installation, etc. went very smoothly. Having a whole house Generac is a terrific relief, & gives me great peace of mind going forward.

I had the 26kW unit with WiFi installed and and I'm very happy so far. I'm all electric with a well pump and Heat pump. The dealer was excellent to work with and provided great communication from start to finish. The WiFi pre-installed is nice as well, you can monitor the generator from anywhere on-line.

If you live out in the country, you will have to do all the installation yourself and don't try and use the generic web site or try and talk with anyone at generic, you are on your own. If you can find someone that installs them, they might give you some free advice. I got lucky! If you live in a large city, you might have better luck finding a dealer, if not you are on your own.

Got the in-home product estate; agreed to terms of estimate on 13 Oct 2021; had generator installed on 22 Oct 2021; had start-up test done on 3 Nov 2021. technician explained everything exceptional well. explained about checking the oil, very professional!!! all in all I highly recommend OK Generattor ( Larrison Elec) for this product and the rest of their line-up of Whole Home Generators.