We live in Florida and don’t want to go for an extended period of time without Air Conditioning. This unit can handle our needs effortlessly. The unit is sleek and unobtrusive. It blends in with the pool equipment. The install and permit process took some time but was well worth the wait.

We finally had our Generac automatic standby generator installed 1/20/2023. Supply chain issues (every company we quoted also had some delays) and our gas companies meter upgrade took additional time but the big day came and we are delighted. Our dealer only does Generac installs and servicing and it was quite a sight to watch them work. Anyway, my wife and I (and our dealer) have the My Link app on our phones, making it very easy to check the units status, history, notifications, etc. Also, this product was NOT made in China but right here in Wisconsin. Great job Generac!

The Generac 7210 with ATS was just installed and on initial startup we killed the power and the generator started and all the lights in our 4,700 sf. home came on. We tried a 4 ton A/C and added another 4 ton A/C and then added a 5 ton A/C and the generator handled them all. We have no need to run all three during a power outage, but is nice to know that we can or run other things in the house. I thought it would be loud, but it was actually not loud at all and 50 ft. from it; hardly noticeable. Very , Very nice and my wife now has her generator she always wanted.

Crew showed up and went to work, one day was estimated and the job was done as promised. I just stayed out of the way and they went about the job as if it were changing a lightbulb. No delays, had all of the piping and electrical materials. Ran tests and explained how the machinery works. Answered all of our questions. Handed over the keys and manuals and we were quite satisfied. Job well done. Now I can laugh when thunderstorms hit.

I have a 22 sq ft home with a 500 BTU industrial strength air conditioning unit installed. My house is located in the middle of Sumter South Carolina city limits. I can lose power up to four times a week. This Generac series restores power like I never lost it. In fact just this past week I lost power three times and twice in the same day. This Generac 22KW prevented my wife and I from being late to work on at least one of those days. I am so glad we installed this series Generac. Again, it restores power on a 22 sq ft home and a 90 sq ft shop at the same time with no problems.

We were impressed with how everything was handled from the quote to the installation. Generac arranged for 2 quotes. One was by phone and the other was by an actual visit. The phone quote was done by Countryside Electric and we chose them. Although we did not understand how a quote could be done in this way, GI had almost all of the necessary information from searches he did on line. Our biggest problem was that the gas and electric are on opposite sides of the house. GI arranged for his subcontractor to make an actual on site visit so an accurate quote could be made. Matt from Doc Thompson Plumbing did the on site visit and he decided that it would be easiest and most cost efficient to run a dedicated gas line through the house instead of outside. All of the connections are outside. Only the gas line runs through the basement. When it was time for the installation, it was done by Nick and John. They were knowledgeable, polite, and seemed to be very efficient. Brian was here with his helper Dustin on the same day and they also did a very good job with the plumbing. All of the people involved were concerned with doing the job correctly and making it look professional. Although we haven't had a power failure yet, the generator does run once a week for 5 minutes and everything seems to be working correctly. We were very impressed with all of the people involved including Eric and the other office staff that we have talked to. I would recommend a Generac generator and Countryside Electric.

FYI - the only reason I gave a low score on installation is the electrician our home builder used didn't know what they were doing. Once the authorized Generac company came out and fixed the issue, we are totally satisfied. Strong storms/tornados came through our area about a month ago (12/9). After lots of flickering, at 5:16 pm our power went out. The dog and I were in the closet due to a tornado warning. By the time my husband walked across the house, the power had come back on. I thought it just another flicker, he said "No, that's the generator". It ran until about 1:50 am. We are so glad we have a Generac Generator. There may be some future sales in our neighborhood soon and we have recommended Capital Electric to everyone.

We live in NW Florida and are big fans of Generac. We recently replaced a 25 year old Generac 20KW system with a brand new 24KW Guardian Series. Wow the technology has come a long way. I remember us riding out Hurricane Ivan in 2004 (winds exceeding 150+ mph) We had whole house power throughout the storm. Afterwards, our neighborhood was without power for over 3 weeks, but not at our house. Thank you Generac!

I have only had this generator for 3 months but it has already worked flawlessly during a 90 minute power outage. I got the cold weather kit (Chicago winters) and the mobile link app which sends status updates to your cell phone/tablet/pc so you can check on status while you are away from home. Just make sure you hire a professional who has good reviews for installing these since there are some complexities. I also had the gas company install a larger meter since in the winter with furnaces running there would not be enough gas volume to power the generator and two furnaces simultaneously (just a phone call and $100 to gas company). Generator looks good and runs more quietly that I expected (about same level as a lawn mower). After incurring $20k in water damage from a recent storm when the sump backup battery ran out of power (18 hour outage) I thought this would be a good investment.

There are several questionable installers but once I found a Pro, they were great. Wifi receiver is much too weak and will not stay connected. This 14kw replaced an older 13kw and we know we will be ready for any outage. I have been unable to get the 7 or 10 year warranty promised but not giving up, thank you.