Southern-Air Residential Services installed our 22KW Back-Up Generator this past summer. They did an outstanding job at a fair price, and in a friendly... professional manner. The product and the installation looks and operates great! We are able to rest easy knowing that we do not have to worry about future power outages or the trouble and inconveniences that accompany them...no matter how long they last.

Love my new 22KW/999 generator! The first week it was installed I got to put it to use! A squirrel blew the transfer switch for our neighborhoods power! I was in the shower at the time and when the lights went out I thought oh no! But 10 seconds and I had power! The rest of the neighbors were out of power for 5 hours! Generator did it’s job!

I had an electrician install this generator brand new out of the box. It started right up and worked fine, however we couldn't get the Wifi module to work. I called Mobilelink and we couldn't figure it out, so I had to have a service tech come out to trouble shoot. Turns out the wifi module wasn't even plugged in. So we plugged it in, connect to the internet and did a software update that ultimately fried the control unit, so now the generator won't even start. The control unit is now on order and am waiting with a very expensive giant paperweight sitting in my yard. To make matters worse, there is currently a heat wave with rolling power outages and my generator is just sitting there doing nothing except burning a hole in my pocket.

We have experienced several power outages in our home over the past few years. Now that we have a Generac generator, we feel secure and protected. This product has great features such as weekly exercises and Mobile Link, etc. Also, we were very happy with the installation.

We have just had the generator installed so I am not able at this time to speak as to the dependable service of the generator. However I was most impressed with the service personnel at Platinum Electrical who installed the generator. They made the installation process a very comfortable one.Both my wife and I were grateful for the professionalism they displayed. They answered all our questions and confirmed in our minds that the purchase of the generator was the right decision.

We had our Generac 22kw generator installed on Monday August 29, 2016. Hurricane Hermine hit the Florida coast on September 2, 2016. We lost power for 56 hours and the generator performed perfectly. Turned on when it was supposed to, turned off when it was supposed to. We did not miss a beat. Powered the whole house, AC, well pump, electric stove and microwave. We shut it down once to check oil level, full and clean. I would suggest anyone living in a hurricane prone area, particularly in rural areas, to invest in a whole home generator. As I write this there are still thousands without power 4 days after the storm. As long as you have fuel, you have power.

The Generator has preformed great for our house during 2 Hurricanes this year. It ran everything in the house as during a normal everyday operation at our home. That includes a 5-ton central air unit. Clothes washer, clothes dryer, 2-refrigerators, 3-deepfreezes & all the other normally used appliances.

Had this unit installed by professionals . install was straight forward and easy . Electrician explained all the functions to me before starting for 1st time . Fired up right away and ran as stated . Now wait for the first hydro outage . Great product . Thanks Bob

Just had my 24 kw generator installed last week. Installers were outstanding. Other than the start run it has not had the opportunity to perform under an emergency situation. I feel really great about this product. Would highly recommend it to anyone David Carpenter

Recently had the whole house generator installed. The employees doing the install were great and very knowledgeable. I did lose power about a week later for a short time and the generator came on exactly as it should. Would recommend this generator and Metro Electric to anyone in the market.