Spring Generator did an excellent job installing our 22kw whole house Generac generator. We were pleased with their company. However, when they first started the generator, the engine malfunctioned and blew a hole in the case blowing out the oil. The unit had to be removed and taken back to the shop. Generac took a few weeks to supply another engine to Spring Generator so they could re-assemble it. It is working fine now but will need to watch over time.

For years we have fought through Florida hurricanes and thunderstorms that knockout power for various periods of time. Now, finally, we have our whole-house Generac and couldn't be happier. Just having the peace of mind knowing we will never be without power is worth the investment.

Had been in the process to get a 22KW installed and then Ida hit. Power went out Sunday evening about 5:30 on 8/29. We were running the house on a 17.5 KW portable Generac but getting fuel had become an issue. Our dealer texted me the following Thursday AM about 6:30 and asked if we were still without power. I replied yes and they showed up a couple of hours later to install the unit. 5 hours later we were up and running. Everything went well until Sat AM when the unit shut down. I went to check it and the enclosure was full of oil that had leaked out of somewhere. I refilled it and got it running but it continued loosing oil. We got power back on Sunday evening. Unit now goes into over start shut down. Dealer came and did the first service but the unit still will not start and run. We suspect it has a bad circuit board so am waiting on that so we can get it started to find out where the oil is coming from. We suspect it is a rear seal since oil is coming from the exhaust end. Service tech also noted metal shavings in the oil. Bottom line is we are still without standby protection.

Works as advertised.. Power went off and a few seconds later the generator comes on and powers the entire house. We are able to run both our central AC units while simultaneously running the washer/dryer, two refrigerators, pool pump, and various lights, fans, T.V.'s, computers etc with no interruption..

We are so happy with our experience in purchasing a Generac computer. The salesman was excellent in reviewing all of our options and getting an order placed. The installers office was excellent in keeping us abreast of what was happening and when we would have our unit installed. The installation was seamless and were given very thorough instructions on the unit's operation. Cannot wait to try it under severe weather conditions.

Quality built product. The automatic start up and electrical switching is a smooth and painless process. Quiet operation. It performed perfectly in sub zero temps with the cold weather package. The green light is an easy check to verify that the unit is ready for operation. ..

Had it installed last month and although we haven't had to use it yet, and hope we don't, it's been doing it's exercise every week and reporting to our phones as expected. We live in a rural area so power outages are likely to be lengthy if they occur. Nothing like peace of mind with this unit.

We are relieved to have this whole house Generac generator installed as a feature of our home. It is reliable and quiet during the weekly testing. We have had any power outages since the installment but are confident it service our home in the event of an outage.

Yesterday I signed my contract through Generator Supercenter for a Generac 22KW Guardian Home Generator. Their representative, Jason, was very knowledgeable in Generac products, and was able to answer all of my questions. I truly look forward to having peace of mind in the event of a power outage.

The start up to test the generator was flawless, it took only a couple of seconds and we had power in the house. The installers were fantastic from Washington Generators. I would recommend them in a heart beat, they were that good. I feel much more relieved now we don't have to have power cords running all over the house.