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Customer reviews for 10,000 Watt Generac Standby Generator with 100 Amp Automatic Transfer Switch for
10,000 Watt Generac Standby Generator with 100 Amp Automatic Transfer Switch
4.8 out of 5 stars
stars3,043 ratings3,043 reviews
  1. 5 stars87% (2,636)
  2. 4 stars9% (270)
  3. 3 stars2% (72)
  4. 2 stars1% (16)
  5. 1 star2% (49)
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Showing 1,311-1,320 of 3,043 reviews
Apr 22, 2023
Jim
5 out of 5 stars review

Great features, reliable and looks good outside the house

Mike, Aiden, Damon and Andrew from Adam's Electric did a super job of the installation and cleaned up everything. I'm susceptible to outages being out in the country with many trees around and I love the reliability of a Generac unit backing up my home.

Review from generac.com
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Apr 7, 2021
KRJ
5 out of 5 stars review

Great Backup

I had been looking at other backup generators and I got a quote from another brand.. They were $2500+ higher than the Generac 7209 and I got a bigger unit! 24K vs 20K Folks had it installed in a day and then next day we had an hour power disruption. Generator worked like a charm. Could not have been anymore pleased. Didn't have a problem with 3500ft home electrical needs.

Review from generac.com
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Sep 24, 2019
donnaheb13
5 out of 5 stars review

Great buy

We just purchased a 22k generator for our home. So excited to know that living near the gulf of Mexico during hurricane season that we will not be without electricity because of our Generac. It was easily installed and very easy to set up the settings. But more that anything its a peace of mind that we no longer have to worry about being without lights for days or weeks at a time.

Review from generac.com
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Mar 27, 2018
Lee
5 out of 5 stars review

I would recommend this product

we decided to go with a whole house back up. Only name that came to mind was Generac. installation went very well. and all aspects of the project went without a hitch. when the project was complete, there were no problems and the generator started right up. it is good to know we have a generac if we need to use it.

Review from generac.com
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Jun 24, 2023
Andy49
1 out of 5 stars review

Apparently the 10- KW has problems

Apparently my original review did not meet Generac's criteria, but it didn't say why. Maybe because it was not a good review. My 30 plus year old generator never failed me. My new Generac 10kw has failed me over ten times. Two oil pressure sensors later a new motor, it still fails to start often due to error code 1300, which is low oil pressure. DO NOT BUY A 10 KW GENERAc!!! With the new motor it has gone into EC 1300 about four or five times. I have thousands of dollars worth of meat. I am now requesting their more trustworthy unit, apparently the 20 KW never fails. The 10kw in 20 years one dealer oney sold one unit. I am getting a little run around, it has been over a week since the local dealer is responding, the company does not deal with individual customers I am told, the dealer has to take care of the problem. My request is charge me the extra difference for the 20 KW take this piece of crap back. I do not need a bigger unit, which is why I bought the 10kw. I only have a couple of lights, but more importantly my freezer and refer on it. The unit that was here for over 30 plus years, and I lived here for 11 years, NEVER had a problem NEVER!!!!. It was just getting old, tired and a little noisier then the new one. I wish I would have just put new rings in the old one, it never failed, not once. If Generac does not like my review because it does not meet their criteria, tell me what the problem is with my review. NOT A FIVE STAR????

Review from generac.com
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Jun 25, 2017
Dave47
5 out of 5 stars review

22kW Standby generator

I love my new generator. We have only had it for a couple weeks now and it has already done its duty twice. The lights flicker, hardly noticeable, but I go outside and find my generator has kicked in because the power has gone out again as another strong storm goes by. Wisest investment I ever made - I can hardly wait until winter!

Review from generac.com
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Jul 20, 2023
Canadian1
5 out of 5 stars review

Cleanly designed product with room for feature improvement

The installation and initial burn-in went very well. We ran our ground source heat pump in A/C mode to give it a good test and the 26kw unit was up to the task. We are confident that we can travel without concerns for our pipes freezing while we're away. It could be improved if there were a way on the App to configure it to send email to the owner when a new item is entered into the History Log. As I write this I note that the unit has been off-line via wifi for the past 10 days and I had no idea.

Review from generac.com
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Oct 31, 2019
Retiree
5 out of 5 stars review

An excellent product!!

Got my whole-house Generac installed on a Wednesday; everyone I dealt with was MOST professional & knowledgeable. On the following Saturday we experienced a power outage due to windstorms. My Generac came on seconds after the power went out & ran flawlessly for 9 hours when power was restored!! One of the BEST purchases I’ve ever made; thank you for such a useful product!!

Review from generac.com
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Jan 12, 2022
Muddy
5 out of 5 stars review

This product was everything we expected

The guys were very excellent with installing our generator. Very polite and knowledgeable. Answered all our questions we had. The boss even called to make sure everything went ok and if we were satisfied which we were. Cleaned the work sight up also. Satisfactory.

Review from generac.com
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Feb 12, 2020
DaveFam
5 out of 5 stars review

Good Quality Product

I recently had a Generac 22Kw installed by Roys Generators, in the Wilmington NC area. Roy is an authorized Generac installer and Service professional who did what he said he would, met his commitments, and is very knowledgeable and experienced in all aspects of the generator and its installation. He performed a full turn key installation and bet out the pricing of all others I had received quotes from. He also provides service support on the generator. I would recommend him.

Review from generac.com
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