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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,104 ratings1,068 reviews
  1. 5 stars72% (792)
  2. 4 stars16% (172)
  3. 3 stars7% (80)
  4. 2 stars2% (27)
  5. 1 star3% (33)

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Showing 71-80 of 1,068 reviews
Sep 17, 2023
Reviewer name: AmAm
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great concept, slow delivery

Great concept, slow delivery. Built-in ice pack is genius. Great colors and sturdy feel. Seal/bumper also seem durable. It took about three weeks between placing my order and receiving it. Accurate delivery timeline would be welcome - if it’s going to be 3 weeks, just say so.

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
Aug 28, 2025
Reviewer name: Overnighter
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Tray gets stuck without ice pack

I have many Bentgo Chill products, where I pack lunches the evening before, and pop the ice pack in in the morning. I have found with the mini, without the ice pack underneath to hold the food tray in place, the tray will suction to the lid and the lunchbox cannot be opened. The only solution we have found is to use a spoon to break the suction, which is not the easiest to do. If you pack your lunch in the morning, this shouldn't be an issue for you.

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
reply from Customer Service

Hi Overnighter, Thank you for sharing your experience with the Bentgo Chill Mini. We appreciate your feedback and understand how frustrating it can be when the tray suctions to the lid without the ice pack in place. This should not be happening, and we’d like the chance to make it right. We’ll be reaching out to you directly, but we’d also love the opportunity to help troubleshoot this with you. Please feel free to contact us at support@bentgo.com or call 714-668-0300 so our team can assist you. We’re here to help ensure your Bentgo works the way you need it to. Thank you, Jessica Bentgo Customer Support

Sep 15, 2021
Reviewer name: Katie Roose
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this lunchbox!

We love this lunchbox! We also have the regular kids’ lunchbox and find this one to be easier for our 3-year-old to open independently, which is a plus at preschool mealtime. We also like the bigger compartments of this box! The only very minor downside we’ve found is that the built-in ice pack makes the box sweat a bit but it’s a small price to pay to eliminate the need for an extra ice pack.

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
Dec 15, 2021
Reviewer name: DanielleC
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Parents do yourselves a favor - buy it!

This Backpack/lunchbox is perfect! Just the right size to hold plenty of necessities for school/daycare but not so big that toddler's can not carry themselves. AND allows parents to not have to schlep a ton of bags in and out. And the kiddos love the fun prints!

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
Feb 16, 2024
Reviewer name: Jules
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not for the bigger kids (3rd gr), more for littles

I really needed this style book bag for my son’s Bentgo box. I was highly disappointed when trying to fit a regular sized folder, 2 thin library books in the bag. The book bag is very short, not sufficient for older kids. Think more towards Kindergarten/1st grade. There’s no room for a hoodie or sweatshirt, only one drink pocket, no room for a small football and his recorder for music class doesn’t fit easily. Older kids need longer in length & a second area (the length of the book bag) for extra space. We will use this bag temporarily until I find something sufficient. Don’t recommend purchasing if you need length or space.

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
reply from Customer Service

Hi Jules, Thank you for purchasing our Bentgo Kids Prints 2-in-1 Backpack & Lunch Bag and providing your feedback. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Oct 6, 2021
Reviewer name: Daycare Mom
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

A perfect daycare backpack!

This backpack has worked well as a diaper bag for my one year old! She needs a packed lunch for daycare, and her bentgo box fits perfectly in the bottom- with an ice pack! Her teachers always know where to find her things. I can keep her organized, so they aren’t fishing around her bag for her lunchbox. It also leaves plenty of room for bottles and changes of clothes in the top portion. I’m confident this bag will last her I still preschool!

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
May 8, 2021
Reviewer name: Alli
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great little travel lunchbox

So handy for trips to the park and restaurant visits for my little guy. We even used it to feed my 11 month old lunch on the airplane. My guy loves having choices with the different compartments and I like the detachable ice pack. I’d recommend it to anyone who wants to make their lives easier with a little one on the go.

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
Aug 3, 2021
Reviewer name: JDunbar
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Beautiful!

I bought each of my children a backpack and the matching bentgo boxes. They are so excited for school and having the perfect set ups!. The material is very nice and the entire backpack seems very well thought out. We were just wondering when there will be a matching water bottle!.

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
Sep 1, 2021
Reviewer name: HHB1
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great lunchbox for kids and adults

Easy to clean, easy to close with or without the ice pack inside. My 3 year-old is able to open it by herself. The icepack weighs down the bottom so that the whole thing doesn't flip back when the lid is open. Food compartments are big enough for finger foods and mini sandwiches. I bought multiple trays and prep the lunches at the beginning of the week. I've even taken it to work for lunch myself, and the food stays cool enough by noon without putting it in the fridge. I do put it in an insulated lunch bag.

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
Sep 13, 2021
Reviewer name: KMoon
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not exactly happy with it

It’s ok. It’s good. Better than using plastic baggies. I do like that it’s easy to clean and I like the spacing of the compartments. What I don’t like is that the inside tray comes loose pretty easy, when opening the box sometimes it even gets stuck to the top portion. Also the “chill” ice pack doesn’t stay cold at all, it’s pointless honestly.

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542