The Bentgo Kids Chill lunchbox has a nice design. The icepack that comes as part of the lunchbox works well and saves space. The compartments are a good size for my children, and help me to put together a balanced lunch. It is leak proof. The one issue I've had with the lunchbox is mold appearing on the seal. However, Bentgo customer service has been helpful in addressing this issue. Some tips for prevention are washing with White distilled Vinegar regularly, using cling wrap or other plastic over the lid interior silicone, and completely drying after each cleaning - as opposed to air drying.

I tried different bento box that durable for my 5 year old kindergarten this is the only one that she brought home from school that didn't break after her day of school. She always breaks her other bento box so easily and this is easy for my 5 year old to open and close the lunch box by herself.

I always wanted to have a lunchbox (bento style) that will keep my kid’s food (like hummus, cheese, avocado, etc) cold and fresh for hours till they eat at lunch, this is definitely the best one you can find that will do that! The portions inside are good, easy to open and the size is perfect for their lunch boxes! Will highly recommend!!!

I called them about an issue I was having with the backpack and was hoping to find a replacement piece (I've already had the backpack for over a year). And instead, they offered to send me a brand new one! The backpack is great! Lots of storage and very easy to clean. Having a separate, insulated area for food makes it very convenient and different from the others. I will continue ordering from Bentgo.

My preschooler loves it! I thought it would be so convenient to have the lunchbox attached to the bookbag. Unfortunately, her school doesn't permit her to carry her bookbag to the cafeteria. Which defeated the purpose of this particular bookbag. However, she still loves it so we had to purchase the lunch bag to match the bookbag. Not the company's fault just her schools policy. I had a small problem with shipping but the customer service is OUTSTANDING!!!

Bought the chill lunch box after enjoying the original one that was given as a gift. When the original started to leak, I called customer service and they agreed to replace it with another chill box since we liked it so much! The chill lunch box is sleek and colors are vibrant. It's great that it can be used with or without the ice pack

I love the concept of keeping food cold until lunch- there's nothing worse than a lukewarm string cheese... I did struggle to keep my box latched once the ice tray was froze, but i reached out to customer care, and they were quick to send me a replacement!

We are a bentgo box lunchbox family. Every child has one. Every niece and nephew also gets on for their birthdays. It’s a great box that is durable and high quality. It never leaks. My kids love using it and want to eat everything in their boxes! The designs are so cute too. They also have great customer service.

We bough 2 of the same Bentgo boxes for our daughters to use for school lunches. We loved how much space there was and how durable they were. The girls would drop their lunchboxes several times during the day and these withstood it all. Unfortunately, towards the end of the school year we started to notice some mold growing on the seal of the lid and on the corners of the container itself. We have NEVER washed the lunch boxes in the dishwasher, ALWAYS hand wash and when storing them away we would make sure they were completely dry to not trap any moisture. We stopped using them for health reasons but would still buy the product again, which we did the following school year but THOSE Bentgo boxes unfortunately would stop being able to stay shut about halfway during the school year.

I bought this just last month and it just rained here this week, the book bag started reaping an extremely disgusting fish smell when it rained. I have since tried to clean it and it has only gotten worse when exposed to more water. The company claims it’s water resistant and that is not true. It cannot hold any water without smelling like a seafood market. Bentgo seriously needs to look into this!!