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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,105 ratings1,069 reviews
  1. 5 stars72% (792)
  2. 4 stars16% (172)
  3. 3 stars7% (80)
  4. 2 stars2% (27)
  5. 1 star3% (34)

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Showing 711-720 of 1,069 reviews
Mar 27, 2024
Reviewer name: Mosey
5 out of 5 stars
5 out of 5 stars review

The Kids Perfect lunch box

I love that this comes with a built-in ice pack that fits under the food tray. It keeps food at the right temperature. It's easy to pack, use, and clean. It is functional, durable, and a perfect size. This is an excellent choice for daycare, preschool, and elementary school. All the compartments allow for a well-rounded meal. I love it

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
Aug 18, 2023
Reviewer name: Brittani
5 out of 5 stars
5 out of 5 stars review

Perfect for school lunches

I bought these Bentgo chill boxes for my 6 and 8 year old kids and they worked really good! The ice packs kept the food perfectly chilled. My kids and I both like the compartments that help keep the food separated. I recommend these to all of my mom friends.

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
Oct 18, 2023
Reviewer name: Jennifer007
5 out of 5 stars
5 out of 5 stars review

Best Backpack EVER

I cannot say enough about this backpack - Bentgo thought of everything!! It’s spacious, has a separate padded laptop sleeve, comfortable straps, and zippers that don’t break. I also love the double sided water bottle holders. You will not be disappointed!

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
Oct 6, 2022
Reviewer name: 4centsfam
5 out of 5 stars
5 out of 5 stars review

We love Bentgo

We tried the vent go chill box and had trouble closing the clasp. With a quick email over to customer service within two emails we have a new one being sent our way. Customer service was so easy to deal with. We can’t wait to get back to using our bed go chill lunchbox

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
Sep 17, 2023
Reviewer name: Wilki2
3 out of 5 stars
3 out of 5 stars review

Giving it a second try!

We got one of these as a gift and we’re very excited. I love the prospect of having the built-in ice pack. However, we have had some issues with this leaking. We are going to give it another try since all of our other Bentgo products have been fabulous. I will update with the results!

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
reply from CS

Hi Simone, Thank you for providing your feedback on our Bentgo Kids Chill Lunch Box. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

May 25, 2023
Reviewer name: AmandaM
5 out of 5 stars
5 out of 5 stars review

Perfect for Young Children!

We love how easy this lunchbox is for young children who have difficulty opening food wrappers. Its also great for including smaller amounts of food that can leak. The rubber features in the lid do a fantastic job of preventing any leaking between compartments.

Review from Bentgo
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Sep 4, 2024
Reviewer name: elikai15
3 out of 5 stars
3 out of 5 stars review

it’s okay.

I like the concept of this lunch box. However, you do have to leave the bottom ice pack in the freezer for overnight in order for food to stay cool but doesn’t stay cool long enough. It is a bit heavy for my child to carry. I do wish they had this concept for a snack box size, it would be easier for little ones.

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
reply from Customer Service

Hi Elikai, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Apr 18, 2023
Reviewer name: Angle
5 out of 5 stars
5 out of 5 stars review

Great lunch box

We had bentgo lunch box for years and loved it so purchased chilled box too. After for a while the hinge broke but the customer service offer the replacement. They stand by their product. Chilled box is great for summer and for cold lunch. Love the sectional which encourage to put variety of foods also love the design/color too. I wish it’s a little bit lighter for little one to carry in the lunchbox. We loved so much bought 3 different kind of bentgo boxes!

Review from Bentgo
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Jul 17, 2022
Reviewer name: JessicaB
3 out of 5 stars
3 out of 5 stars review

5 star customer service, but 2.5 star product

I recently purchased a two pack of the green/navy ice pack kid boxes. Although the ice pack is an amazing idea, I feel that there is a major design flaw. With both of my boxes the inner compartment (Ice pack and lunch tray) do not clip securely into the outer box. We have a few bentgo boxes without ice packs and these always click in and never move around. I feel that this is because the lunch tray in the ice pack model is much thinner than in the original bentgo boxes and can bend and therefore pop out easily. The fact that things do not stay clicked in also makes securing the lunch box closed challenging. The latch also pops open super easily. On a few occasions my daughter’s lunch has ended up all over her back pack which as you can imagine is very stressful for a kindergartener. We have never had these concerns with our other bentgo boxes. Maybe with older kids these concerns would not be a problem. But for a 3 and 5 year old these concerns are difficult to overcome. I really wanted to love the ice pack boxes but given my many concerns the convenience is just not worth it. The orginal Bentgo lunch box is far better quality in my opinion. Customer service was great! They understood my concerns and rectified the situation quickly.

Review from Bentgo
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Aug 20, 2022
Reviewer name: Tiradodee10
5 out of 5 stars
5 out of 5 stars review

Great customer service

I let my little guy pick out his own lunchbox this school year and he choose the bentgo box. He absolutely loves all of the different compartments for different snacks. It is very convenient and perfectly portioned for my picky eater, i also love the icepack, he eats lunch at 1045am so it works well for him.

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542