I bought this just last month and it just rained here this week, the book bag started reaping an extremely disgusting fish smell when it rained. I have since tried to clean it and it has only gotten worse when exposed to more water. The company claims it’s water resistant and that is not true. It cannot hold any water without smelling like a seafood market. Bentgo seriously needs to look into this!!

My son loves these lunch boxes. And so do I. They are very easy to pack and keep everything in one place. I do not have to pack multiple containers and have to find fitting lids anymore. Makes packing lunches so much easier. Their customer service is amazing as well. They were super responsive to any inquiries, are super friendly and resolve in a timely manner. Definitely a customer for life here!

I love how simple this is to use, and the fact that the ice pack fits under all the food. I don’t have to worry about adding extra ice packs to the lunch bag and the food stays cool till lunch. The compartment are great and don’t leak which is always a plus. We use it often and really enjoy it

We bough 2 of the same Bentgo boxes for our daughters to use for school lunches. We loved how much space there was and how durable they were. The girls would drop their lunchboxes several times during the day and these withstood it all. Unfortunately, towards the end of the school year we started to notice some mold growing on the seal of the lid and on the corners of the container itself. We have NEVER washed the lunch boxes in the dishwasher, ALWAYS hand wash and when storing them away we would make sure they were completely dry to not trap any moisture. We stopped using them for health reasons but would still buy the product again, which we did the following school year but THOSE Bentgo boxes unfortunately would stop being able to stay shut about halfway during the school year.

We’ve had our bank go chill for a few months now we do like it. I kind of wish that the compartments were sized a bit differently on the inside. I can’t quite fit a cut sandwich into the one side. But we will use it for cut up fruits and vegetables all the time.

I’ve been using this lunch box for my one year old daycare box and took care to clean it the minute he came home. Black mold still developed on the silicone seals and I can’t find any way to get it off. I’ve tried vinegar and bleach. So disappointing!

Bought this a little prematurely for my Pre-K kid, not thinking about how big it would be. Both me and my husband carry it, and it looks like a regular adult-sized backpack. If you're carrying the bag for your kid, it's great. I like that the water bottle holder on the side has a cinch so that you can fit various sized bottles in there. The bottom/flat compartment for the Bentgo box is great. The main compartment is super roomy for extra clothes and anything they bring home from school. I'd recommend for ages 5/6 and up and who are okay with carrying that much. Construction is great. Materials is great. and I've even thrown it in a hand wash/gentle cycle to clean and it's come out just fine.

My daughter loves her new Bentgo Mermaid scales bookbag and lunch box. The book bag has a lunch box compartment that is perfect for packing lunch daily and keeping food temperatures stable so my daughters lunch is always fresh. Bentgo has quality products and if you are nit satisfied their customer service is great and listens to their customers. Highly recommended going with Bentgo for your back to school needs.

I want to love this backpack so much. Its adorable, and the lunch box compartment is amazing. Unfortunately the lunch box takes away space from the actual backpack part and i couldnt even fit a school folder in without bending the corners. Not sure if the chromebook they will get will fit in it either. I love it, but it just wont work for school. Had to buy a new backpack

We have been a Bentgo family for years, and were excited to upgrade to the chill boxes once my daughter started school. The ice pack keeps my daughters lunch cold from the start of our day, through lunch, and is still cold when we return home! I can't recommend this product enough!