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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,078 ratings1,042 reviews
  1. 5 stars72% (781)
  2. 4 stars16% (168)
  3. 3 stars7% (76)
  4. 2 stars3% (27)
  5. 1 star2% (26)

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Showing 441-450 of 1,042 reviews
Sep 2, 2022
Stew213
5 out of 5 stars
5 out of 5 stars review

Excellent customer service

I bought 2 bentgo chills a few months ago for my kids and have worked fantastic until one of the locks broke and I called about it and the team was great to work with and sent out a replacement to me at so charge! And then just the other day the second one broke and within moments they have another one on the way to me which is fantastic because this week was the first week of school and we need our bentgo for school! So thank you for having great customer service that's so easy to work with!

Review from Bentgo
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Aug 16, 2023
Yoimphill
5 out of 5 stars
5 out of 5 stars review

Best lunch box ever

I got a deal on this and had to buy a 2nd one. Love that has a built in ice pack. Keeps my kids fruit cold. She won’t eat it if it’s warm. So this lasts cold until her lunch time. Had a small issue with the latch but customer service was great and resolved my issue no problem. Would highly recommend this box.

Review from Bentgo
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Sep 20, 2022
Nell
4 out of 5 stars
4 out of 5 stars review

Great Lunch box

I bought a set of lunch and snack boxes. I am very satisfied with my purchase.The food remains fresh and I have not noticed any leak thus far. I contacted customer services as the lunch box was hard to open and they reacted quickly, sending me a replacement box.

Review from Bentgo
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Jan 5, 2024
Michelle
5 out of 5 stars
5 out of 5 stars review

Love

This is a staple product in our household. Functional with is without the ice tray which I love. It’s super spacious which allows for a variety of snacks and you can even separate them with silicone inserts or cupcake liners. Have been using this product for over 3 years and we keep coming back!

Review from Bentgo
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Sep 27, 2023
Meggziey
5 out of 5 stars
5 out of 5 stars review

Perfect for Kindergartener!

This lunchbox has been perfect for our Kindergartener. He has to take cold lunch 4 days a week, and this makes it so easy for him to open just one thing and everything is ready to eat. The ice pack doesn't necessarily keep his lunch cold until it's time to eat, and a few times we've needed to include silverware so we purchased a lunch box to hold the Bentgo. We also added in more slim ice packs and now it's cold even when he gets home.

Review from Bentgo
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Sep 11, 2024
Ans0904
2 out of 5 stars
2 out of 5 stars review

Faulty latch?

We just purchased this to use for the new school year. Only on week 3 of school and the latch doesn’t stay secure. It’s disappointing and I am concerned that the lunch is going to spill all over my child’s backpack. Even empty, the latch doesn’t snap tight. Also, the compartments are a little small, even for elementary level kids.

Review from Bentgo
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reply from Customer Service

Hi Ans0904, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Jun 10, 2022
Iza812
5 out of 5 stars
5 out of 5 stars review

Perfect size for my toddler

I bought this product to send with my 2.5 year old at summer day care. It is the perfect size to fill her up. Speaking as a teacher, I love this box because my child can open and close it on her own, which is helpful when there is a room full of kids. This creates independence!

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Sep 8, 2022
Andrea123
5 out of 5 stars
5 out of 5 stars review

Really compact

You can fit a lot of food in here, I really like the separate compartments, and mainly IT DOESN’T LEAK! Which is amazing. We also love not having to deal with missing food storage container lids, very convenient. I would love to be able to buy multiple ice packs to freeze so that they’re ready to go each morning. Very happy with this.

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May 5, 2023
MK2279
5 out of 5 stars
5 out of 5 stars review

Fun for kids

The colours are fun and allows for 4 separate foods in nice size portions for kids. Easy to use lid for kids. My kindergartener likes his lunch box and the different colours too. We like it as it keeps his food cold all day. Am having issues with getting the lid to close now with the ice pack but customer sorry is helping us so would recommend trying these out!

Review from Bentgo
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Aug 25, 2022
Bethgupta
5 out of 5 stars
5 out of 5 stars review

Excellent product, excellent service

We have a few Bentgo Chills and they are perfect for our kid's snack for school, road trips, or even just after-school snacks to be able to close the lid and preserve a snack easily if it's not all eaten in the first go. We recently had to reach out with a question about something as well, and their client service process was just as easy and reliable as their products. They're worth the money.

Review from Bentgo
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