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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,105 ratings1,069 reviews
  1. 5 stars72% (792)
  2. 4 stars16% (172)
  3. 3 stars7% (80)
  4. 2 stars2% (27)
  5. 1 star3% (34)

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Showing 161-170 of 1,069 reviews
Sep 2, 2021
Reviewer name: Sarah M
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Keeps food cold and doesn’t leak!

The lunchbox itself is amazing. Doesn’t leak, seals nicely. Keeps food fresh and the ice pack insert is perfect. Eliminates any issues of food being warm by lunch time! :) my only complaint would be that the grey color scheme stains REALLY easy and is hard to get back to its original color. We love them both but the red and royal blue one doesn’t stain like the grey one.

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
Dec 25, 2020
Reviewer name: Marzhan
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

All I needed

I was looking for a backpack for my son who was about to start his preschool. The main criteria was for it to be spacious, high quality, accommodate A4 folder and have a place on its side for a water bottle. This backpack meets all these criteria and even more. I love the idea of a build-in lunch bag! It’s super convenient!

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
Aug 19, 2025
Reviewer name: Michele
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Game-Changer

Game-changer! This backpack is lightweight with good back and shoulder support. The zippers are made well, work well, and have gripes (helpful for small hands). The insulated bottom works with both types of Bentgo lunch boxes (with or without the ice trays). Adjustable cup holder for lots of sizes. Lots of compartment space. Brilliant for our kindergartener.

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
Aug 19, 2021
Reviewer name: Melissa J C
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Buy it!

Love it. Love the design. Very durable and easy to use. Only wish it could fit a sandwich. Even if i cut up a sandwich, it still doesn't fit. Not a deal breaker though. I use dinner rolls for sandwiches instead. It fits 2 of them nicely :) highly recommend buying a bentgo chill lunch box!

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
Sep 11, 2022
Reviewer name: Real Product Review
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good product at a high cost

Quality product at an okay value. Freezer (Ice box) part thaws out quick, but does the job for the hour or two needed. Shipping (actual getting the product to be shipped) took forever (7 business days), then it takes another 3-4 business days for it to be picked up and hit the shipping carrier.

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
Jul 15, 2022
Reviewer name: Marianna S
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Bentgo kids chill box

Pros: Great size, it really is leak proof, and it looks great, good quality material. Cons: the box is a little heavier than I thought, and after 4 hours in a park with the box under the stroller the grapes were not cold anymore. I’ll try putting the box inside an insulated bag and see if it’ll help.

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
May 18, 2022
Reviewer name: Anastasiya
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best school backpack you could have

My kids love to carry lunch in those lunchboxes, say it's very tasty. Backpack are practical and good looking. And having one in two totally makes sense - no to extra bags. Love it, highly recommended. But A4 fits not ideally. One folder possible to fit with adjustment, a lot of things such size - not really.

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
Oct 16, 2025
Reviewer name: lunch box
1 out of 5 stars
1 out of 5 stars review

mold in lid

This lunch box is very difficult to clean.the lid has mold and I have tried bleach and many soaps and scrubbed throughly. It will not go away. Keep in mind we thoroughly wash it as soon as it comes home from school and the mold appeared while being stored for vacation.

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
reply from Customer Service

Hi Annette, Thank you for contacting us—we fully understand your concern. Mold can thrive in the cracks and crevices of lunchboxes, making it easy to overlook. To help ensure your Bentgo Chill Kids Lunch Box stays mold-free, our customer service team will be happy to address this further. This lunchbox is backed by Bentgo's industry leading 2 year warranty. Please reach out to us at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Customer Support

Jan 21, 2026
Reviewer name: Christena
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Bentgo child lunch box 👍🏼

The product is excellent to keep fresh until school lunch break.

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
Sep 29, 2026
Reviewer name: Too small compartments
1 out of 5 stars
1 out of 5 stars review

Terrible size inconvenient

Compartments are too small . Can't even fit a sandwich

Review from Bentgo
Helpful?6RF9XOPJYJQF13590452542
reply from Customer Service

Hello, Thank you for sharing your feedback on your Bentgo Chill Kids Lunch Box. We understand how helpful it is to have enough room to pack a variety of everyday meals. If you're looking for a lunch box with more room for larger items, you may want to consider the Bentgo Kids Stow & Go Lunch Box, which offers larger compartments and includes a built-in 2-in-1 spoon and fork. Another option is the Bentgo Pop Lunch Box, which can accommodate a full sandwich and features a removable divider for added flexibility. If you'd like help finding the best option for your needs, our Customer Support team would be happy to assist. You can reach us at support@bentgo.com or 657-275-3738. We hope this information helps, and thank you again for taking the time to share your experience. Thank you, Jessica Bentgo Customer Support