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Customer reviews for LG 26 cu. ft. Bottom Freezer Refrigerator for
LG 26 cu. ft. Bottom Freezer Refrigerator
4.2 out of 5 stars
stars
1,188 ratings1,188 reviews
  1. 5 stars63% (747)
  2. 4 stars16% (196)
  3. 3 stars6% (66)
  4. 2 stars5% (54)
  5. 1 star11% (125)
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Showing 191-200 of 1,188 reviews
Nov 27, 2021
MikeOst4320
1 out of 5 stars review

Verified Purchase

Awful service

[This review was collected as part of a promotion.] While we really like the refrigerator, we learned upon installation that we can't reverse the swing of the door due to a manufacturing defect. Service technician was told by LG tech support to "use a hack saw" as the appropriate repair (which would leave the refrigerator less than fully functional). Extremely frustrating and slow process trying to get this resolved.

Review from lg.com
Helpful?55DMXQ2DNISW13589924198
reply from LGE Social Media

We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Sep 15, 2021
Dkc78
5 out of 5 stars review

Verified Purchase

Tons of room!

[This review was collected as part of a promotion.] This refrigerator is HUGE! It has room for everything and the top shelves in the door fold up so you can put taller items in the door with no problem. The freezer also has plenty of room with the top slide out drawer. It also has a digital readout of the actual temp you set the fridge and freezer to so you can put a thermometer in there and see if it is properly cooling to the temp you have it set to. The smart diagnosis is a cool feature that gives you the ability to run a diagnostic without having to go to the CPU on the back of the fridge. If you just want a basic fridge with plenty of room, this is a great option.

Review from lg.com
Helpful?55DMXQ2DNISW13589924198
Jun 11, 2022
Catfel
5 out of 5 stars review

Verified Purchase

Just what I wanted

[This review was collected as part of a promotion.] Had a side by side fridge and it was awful, just didn’t meet my needs Then I saw this LG and I knew that this bottom freezer fridge was needed The fridge is spacious, I can fit so much more then a side by side fridge and the pull out freezer with ice maker was just perfect

Review from lg.com
Helpful?55DMXQ2DNISW13589924198
May 23, 2022
Lurana
4 out of 5 stars review

Verified Purchase

Good Space

[This review was collected as part of a promotion.] We purchased this product less than a month ago. Door was set to open on wrong side. Very difficult for us to change and still not sure it is correct. Shelf sizes do not allow for 3 gallon water containers. Still trying to find replacement sizes for items we store in fridge.

Review from lg.com
Helpful?55DMXQ2DNISW13589924198
Oct 22, 2021
Lance daHawaiian Guy
2 out of 5 stars review

Verified Purchase

Broken again

[This review was collected as part of a promotion.] First month 8/2020 since we purchased it the fridge broke on us it took a month to be repaired then a year later 9/2021 it broke again it took 3 weeks to be repaired, 5-7 days for the tech to come and look at it then it took another week for the parts to arrive then another week for a scheduled appointment to be repaired… only best was our tech was polite and very knowledgeable with what he was doing and in a few hours he got it fixed, the greatest thing about our LG product is it looks very high tech and pretty

Review from lg.com
Helpful?55DMXQ2DNISW13589924198
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Aug 15, 2023
thw55
4 out of 5 stars review

Verified Purchase

Great Quality with Great Capacity

We bought this two months ago because we had just bought a house where the refrigerator had stopped working. So instead of our dream refrigerator, we needed a good quality refrigerator to fit a fairly narrow space that had a good amount of room. This LG fit the bill: 26 cu ft, multi-Air Flow with Smart Cool works great and it makes a good amount of ice. No bells and whistles like ice/cold water in door. But it seems well built and the PrintProof Stainless Steel finishes always looks clean.

Review from lg.com
Helpful?55DMXQ2DNISW13589924198
Sep 28, 2021
Mom 2 six
3 out of 5 stars review

Verified Purchase

Love the way it is set up

I bought my LG Frig a year ago. I love the way it is set up with Frig on top freezer on bottom. It makes very good ice. The freezer drawers are solid not wire baskets. It is so roomy and your not down in the floor looking for your food everything is in good view. But it has stopped working in only a years time. I have been out of a Frig for 2 months or longer. No one in my area works on them

Review from lg.com
Helpful?55DMXQ2DNISW13589924198
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Sep 4, 2022
Anonymous
5 out of 5 stars review

Verified Purchase

I can see it all

I absolutely love my new LG refrigerator. With the freezer on the bottom my husband and I can see everything that is in there and actually eat it and not end up throwing it away because it was not seen . The LED lights make it easy to see also. I wish I had bought ten years ago when I got my older one.

Review from lg.com
Helpful?55DMXQ2DNISW13589924198
Apr 25, 2021
And 101
5 out of 5 stars review

Verified Purchase

Lower freezer drawer

[This review was collected as part of a promotion.] Love the convenience of the lower freezer drawer. It allows fir quick recognition of foods in freezer. My previous side by side was always so congested and made it an effort to find anything. I’ve only had it a short time but really enjoying it so far. Great product! Also love the finger print free finish- definite bonus

Review from lg.com
Helpful?55DMXQ2DNISW13589924198
Oct 1, 2023
Strawberry01
5 out of 5 stars review

Verified Purchase

Great design plenty of room

[This review was collected as part of a promotion.] Had our kitchen remodeled and of course we had to replace all appliances Since there was was limited space this fridge fit perfectly Plenty of space and well designed Very happy with this purchase

Review from lg.com
Helpful?55DMXQ2DNISW13589924198