Hi, there. We’re glad to hear your LG Refrigerator is hitting the mark with its roomy layout and those satisfying big ice cubes. That smart design is exactly what we aim for, and it’s great to know it’s working well for you. If you ever need anything in the future, @LGUSSupport is always here to help. #LifesGood ❤️ LG Digital Care Team ^Juvy

We apologize for the unsatisfactory experience you have had with the LG Bottom Freezer Refrigerator. Your review is valuable to us, and we want to assure you that we are taking your concerns seriously. Kindly share your thoughts on our LG feedback page, https://www.lg.com/us/support/feedback, so that our product development teams can make necessary improvements in the future. ~Rita.

Hi, Tina. Thanks for sharing your feedback about the LG Refrigerator (LRDCS2603S) model. We understand your disappointment with the refrigerator not functioning after a year, especially given your past positive experiences with LG. While we strive to create durable appliances that stand the test of time, occasional malfunctions can occur. For immediate assistance, please try to check if there are any troubleshooting steps specific to your model that might help, such as resetting the appliance or checking the power connection. Since you mentioned concerns about repair costs, please reach out to us on social media @LGUSSupport. We value your feedback and are committed to helping resolve this issue. ^Juvy

Hey there! Thank you for bringing this to our attention. We want you to be able to bask in the joy of your LG refrigerator for many years because it’s the crown jewel of your kitchen! We want to ensure this gets repaired as soon as possible, so please private message us on social media @LGUSSupport with your contact information. We'll get right on this! ^Joslyn

Hey there. It’s great to hear that you love the design! We definitely aim to provide appliances that perform as well as they look. If your refrigerator’s compressor stopped working within a few years, that's certainly something we’d like to address. LG compressors do come with a 10-year limited parts warranty, and our support team can guide you through next steps, including service options that may be available. Please reach out to us directly, or connect with us on @LGUSSupport for help with setting up service, so we can get your fridge back to running smoothly. ^ Diego

Hi, there. We are truly sorry to hear that you have been experiencing issues with your fridge even after multiple attempts to fix it. We understand how frustrating this must be for you. Please send us a private message on Facebook or X at @LGUSSupport with your product information or call us at 1-800-243-0000. Our team is committed to resolving this issue as quickly as possible and ensuring your complete satisfaction.

Hello there. Thank you for sharing your experience with us. We understand your situation regarding the compressor replacement and software update for your LRDCS2603S unit. We appreciate your feedback and are glad to hear that the technician was able to perform the work efficiently. To help ensure your unit continues to operate smoothly, we recommend regularly checking the appliance for any unusual sounds or performance issues and keeping the vents and coils clean. LG Refrigerator – Why is my Fridge Not Cooling Properly? - https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371 If you have any further concerns or need additional assistance, please send us a private message on Social Media @LGUSSupport. Our team will be more than happy to explore any additional solutions or support you may need. We appreciate your patience and understanding. —Renzo

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane