Hi there. Thank you for reaching us. I'm so sorry to hear that you're not happy with your recent purchase. I can imagine how frustrating it must be to wait two days for the fridge to reach the correct temperature, and then struggle with registering it and connecting it to the app. Firstly, I want to acknowledge that this is not the level of service or performance we expect from our products. It's unacceptable that you've had to deal with these issues. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Hi there. Thank you for reaching us. I'm so sorry to hear that your LG refrigerator has broken down already, and it's even more disappointing that it's so new. It's understandable that you're feeling frustrated and concerned about the durability of the product. As an LG representative, I want to acknowledge that we take pride in the quality of our appliances, and it's clear that we fell short in this instance. I can assure you that we're committed to building reliable products that meet our customers' expectations. I'd like to make things right and offer a solution. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Hi there—we appreciate you sharing your LG fridge experience with us! We're glad to hear you're loving the spacious design of it. The adjustable shelves add a touch of versatility, making storage a breeze! 💨 If you ever need help or want to share more thoughts, we're only a message away on social media @LGUSSupport! 😊 *Joseph

Hey there! We appreciate your feedback on this LG fridge! We also love to hear that your LG fridge has been going strong for 3 years, and now with the compressor replacement, more years to come! If you have additional questions or tips even for us on your LG fridge, send us a message on social media @LGUSSupport. We're always here to listen and help out! ~ Ryan

We are sorry to hear this and thank you for this feedback. We will be happy to pass this along.^Sandy

Hi, there. Thank you for sharing your feedback on your LG Refrigerator (RDCS2603S) model. We understand the importance of having reliable appliances that function properly and last long. While we strive to create durable appliances that stand the test of time, occasional malfunctions can occur. We want to assure you that your feedback is valuable to us, and we will address these issues with our team to improve our services, product's overall performance, and quality. If you encounter any issues with your new refrigerator or need further support, please reach out to us on social media @LGUSSupport. We’re committed to ensuring that your new LG appliance meets your expectations. ^Juvy

Hello, Chunter! We’re glad to hear your experience with your LG Refrigerator service went so smoothly. Getting scheduled quickly, having a friendly technician arrive right on time, and seeing your fridge back up and running just as expected is exactly the kind of support we aim to deliver. It’s great knowing everything worked out just as promised! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hey David! We appreciate you sharing your experience with us. We're all about keeping your LG refrigerator in tip-top shape, and we want to make sure you can enjoy it for many years to come. We want to make sure your fridge is back up and running as soon as possible, so we want to check your warranty options. Private message us on social media @LGUSSupport with your contact information. We'll get right on this for you! ^Joslyn