Customer reviews for LG 26 cu. ft. Bottom Freezer Refrigerator

Customer reviews for LG 26 cu. ft. Bottom Freezer Refrigerator for

LG 26 cu. ft. Bottom Freezer Refrigerator

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4.2 out of 5 stars

stars1,185 ratings1,185 reviews

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Feb 11, 2021

KKida

3 out of 5 stars review

Shelf failure

[This review was collected as part of a promotion.] I thought I'd love the wide shelves but now realize it'll be almost impossible to thaw a big item (turkey) without removing an entire shelf. If they were split down the middle it would be helpful.

Review from lg.com

Helpful?

reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Jan 13, 2025

BDHarriger

5 out of 5 stars review

Perfect features for our tight spot

[This review was collected as part of a promotion.] Bought around 1 month ago and still loving every time I open! We have a wall to the left of the fridge that makes this model fit better than any other configuration.

Review from lg.com

Helpful?

reply from LG Digital Care Team - Diego

Hey there. Sounds like you found the perfect fit! Having a fridge that works seamlessly with your space makes all the difference—enjoy every time you open it! ^ Diego

Dec 30, 2024

Patty Pow

5 out of 5 stars review

Even temps

[This review was collected as part of a promotion.] I bought this at the end of November 2024 and I love it. It is very roomy and keeps everything cold. I also like that it is so quiet.

Review from lg.com

Helpful?

reply from LG Digital Care Team

Hey Patty! Thank you so much for your awesome review! We’re so glad to hear you’re loving your new LG refrigerator! It’s fantastic to know it’s keeping everything cold and quiet — a roomy fridge with peace and quiet is definitely a win-win! If you ever want to show more love to your fridge, connect with us on social media @LGUSSupport — we'd love to hear more from you! ^Joslyn

Jun 25, 2022

JGurian

5 out of 5 stars review

Love It

[This review was collected as part of a promotion.] I am extremely happy with it! plenty of room in both the fridge and freezer portions. i love that the handle to open can be on either side. absolutely one of the best fridges I ever bought.

Review from lg.com

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Mar 5, 2022

CEJ1946

5 out of 5 stars review

Excellent Product!

[This review was collected as part of a promotion.] I purchased this refrigerator in February, 2022. I'm very happy with the style, storage capacity, adjustable shelving and lighting. Everything is easily accessible.

Review from lg.com

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May 10, 2025

Erikaalv74

1 out of 5 stars review

Not worth it

Compressor lasted less then 5 yrs LG keeps giving me the runaround I have loss around 800 in food still waiting on repair person to call me to schedule

Review from lg.com

Helpful?

reply from LG Digital Care Team

Hey there, Erika! We want to make sure that you and your LG refrigerator are taken care of, and we'd be more than happy to take another look at what options are available for you. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about your previous conversations with support. We're ready to help! *Josh

Dec 9, 2024

Paul68

5 out of 5 stars review

Great warranty on the compressor

[This review was collected as part of a promotion.] I had my compressor go out and it was still under warranty. That came out a fixed it for no charge and was great

Review from lg.com

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reply from LG

Hi, Paul. Thank you for sharing your thoughts about your LG refrigerator. We’re glad to hear that your compressor issue was resolved under warranty and that the service team was able to take care of everything at no charge. It’s wonderful to know the repair experience was smooth and left you feeling well taken care of. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James.

Jul 15, 2024

Jobo001

2 out of 5 stars review

Unable to connect

Not happy with this purchase. Took two days for it to get to temperature, is this right? Tough time registering it and unable to connect with the app. bought a stove at the same time and same problems.

Review from lg.com

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reply from LG

Hi there. Thank you for reaching us. I'm so sorry to hear that you're not happy with your recent purchase. I can imagine how frustrating it must be to wait two days for the fridge to reach the correct temperature, and then struggle with registering it and connecting it to the app. Firstly, I want to acknowledge that this is not the level of service or performance we expect from our products. It's unacceptable that you've had to deal with these issues. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Sep 9, 2024

Chunter84401

5 out of 5 stars review

As good as their word

I was worried if LG was going to stand behind what they sell? I called got schedule, the tech was on time very friendly. He did a wonderful job in get my refrigerator up and running. As good as your word.

Review from lg.com

Helpful?

reply from LG

Hello, Chunter! We’re glad to hear your experience with your LG Refrigerator service went so smoothly. Getting scheduled quickly, having a friendly technician arrive right on time, and seeing your fridge back up and running just as expected is exactly the kind of support we aim to deliver. It’s great knowing everything worked out just as promised! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Jan 11, 2025

Daytontx

1 out of 5 stars review

LG Does not live up to expectations

2 weeks without a refrigerator living out of Ice Chest waiting for a repair person to come. 3 years old and Compressor failed. And other issues with the refrigerator and repair service could not address them.

Review from lg.com

Helpful?

reply from LG Digital Care Team - Diego

Hey there! We understand how important a reliable refrigerator is, and we'd love the chance to assist further and address any concerns with your refrigerator. Please reach out to us on social @LGUSSupport or contact our customer care team directly so we can work together to find a resolution. We'll be here ready to help. ^Diego