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Customer reviews for LG 26 cu. ft. Bottom Freezer Refrigerator for
LG 26 cu. ft. Bottom Freezer Refrigerator
4.2 out of 5 stars
stars
1,189 ratings1,189 reviews
  1. 5 stars63% (747)
  2. 4 stars16% (196)
  3. 3 stars6% (66)
  4. 2 stars5% (54)
  5. 1 star11% (126)

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Showing 1,091-1,100 of 1,189 reviews
Apr 13, 2023
JenZamp
2 out of 5 stars review

Worked well, until it didn't.

I have had this fridge for less than 2 years and it decided to not work today. Everything is spoiled and needs to be thrown out. Not a satisfied customer.

Review from lg.com
Helpful?55DMXQ2DNISW13589924198
reply from Social Media

Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jolly

Nov 6, 2024
lb2024
1 out of 5 stars review

not lasting

[This review was collected as part of a promotion.] have had the unit 2years and the compressor has failed, the part is under warranty, but getting it repaired is taking too long.

Review from lg.com
Helpful?55DMXQ2DNISW13589924198
reply from LG Digital Care Team

Hey there! Thank you for bringing this to our attention. We want you to be able to bask in the joy of your LG refrigerator for many years because it’s the crown jewel of your kitchen! We want to ensure this gets repaired as soon as possible, so please private message us on social media @LGUSSupport with your contact information. We'll get right on this! ^Joslyn

Oct 14, 2024
Catfel
1 out of 5 stars review

Worst fridge ever

I brought this refrigerator 4 years ago, and last Monday it died. The freezer went first and and a couple hours the fridge died. What a waste ! Will never by an LG appliance again!!

Review from lg.com
Helpful?55DMXQ2DNISW13589924198
reply from LG Digital Care Team

Hey there! We appreciate you sharing your LG fridge experience with us. Keeping your favorite snacks and chilled beverages perfectly stored is our goal, so we'd love to explore options with you to help get your fridge up and running again! Please get in touch with us on social media @LGUSSupport with your contact info. We'll be with you every step of the way! *Joseph

Jun 14, 2024
ShinerDave
3 out of 5 stars review

Love the frig hate the compressor.

[This review was collected as part of a promotion.] Disappointed that compressor went out after only 30 months. Since no changes have been made to correct this problem I can expect this in another 30 months.

Review from lg.com
Helpful?55DMXQ2DNISW13589924198
reply from LG DIgital Care Team

Hey Dave! Your refrigerator is an essential part of your kitchen! Let's help meet a resolution you can be satisfied with! Please send us a private message on social media (@LGUSSupport) with your phone, model, & serial numbers. We're here to help! ^Chris

Aug 23, 2024
Jay Po
1 out of 5 stars review

Terrible.

[This review was collected as part of a promotion.] bought 4 years ago and lost all power. Not the outlet. called to get serviced under factory warranty and was told it wasn't covered. never again.

Review from lg.com
Helpful?55DMXQ2DNISW13589924198
reply from LG Social

Hello there! Thank you for contacting us. We understand the inconvenience you've faced with your refrigerator repair and we're here to help. If you have any questions or concerns, feel free to send us a private message with your contact details on our social media at @LGUSSupport. We're just a click away! ~Ivy

Jul 11, 2024
Susan45
2 out of 5 stars review

Won’t buy another!

I bought my refrigerator 3years ago and like thousands of other owners my compressor went bad. I would think after one law suit lost, you would have come up with a working compressor that last longer than 3 years.

Review from lg.com
Helpful?55DMXQ2DNISW13589924198
reply from LG

Hi there. Thank you for reaching us. I'm deeply sorry to hear that your LG LRDCS2603S refrigerator's compressor failed after only three years of use. I can imagine how frustrating and disappointing this must be, especially considering the significant investment you made in our product. I want to acknowledge that we've had issues with compressor failures in the past, and I understand how this has impacted many of our customers, including yourself. I want to assure you that we're taking these issues very seriously and are committed to making things right. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Jul 7, 2021
disappointed100
1 out of 5 stars review

Would rather have the finger prints than scratches

Not even a week into owning this I saw scratches on the anti-finger print front. Turns out you can't have magnets that aren't soft on it. Marks all over it now.

Review from lg.com
Helpful?55DMXQ2DNISW13589924198
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Nov 9, 2024
carin901
1 out of 5 stars review

Pretty, but doesn't last

[This review was collected as part of a promotion.] Purchased during summer 2021 and the compressor died a little over three years. She looks gorgeous, but doesn't have the tenure one would expect/hope for paying for an LG appliance

Review from lg.com
Helpful?55DMXQ2DNISW13589924198
reply from LG Digital Care Team

Hey there. It’s great to hear that you love the design! We definitely aim to provide appliances that perform as well as they look. If your refrigerator’s compressor stopped working within a few years, that's certainly something we’d like to address. LG compressors do come with a 10-year limited parts warranty, and our support team can guide you through next steps, including service options that may be available. Please reach out to us directly, or connect with us on @LGUSSupport for help with setting up service, so we can get your fridge back to running smoothly. ^ Diego

Sep 24, 2024
Krick07
2 out of 5 stars review

Great until it wasn’t

[This review was collected as part of a promotion.] The compressor has already failed on my 3 year old fridge . Worked great until then but now I’m faced with a repair or replacement.

Review from lg.com
Helpful?55DMXQ2DNISW13589924198
reply from LG Digital Care Team

Hey there! Just wanted to remind you that we've got your back when it comes to taking care of our customers. We understand how important your refrigerator is to your home. Just so you know, all of our refrigerators come with a 5-year warranty for the sealed system and a 10-year warranty for the compressor. We'd be thrilled to help you get the repair process started. Simply shoot us a private message on social media at LGUSSupport with your serial number and personal information, and we'll jump right on it! ~Ivy

Jan 13, 2025
BDHarriger
5 out of 5 stars review

Perfect features for our tight spot

[This review was collected as part of a promotion.] Bought around 1 month ago and still loving every time I open! We have a wall to the left of the fridge that makes this model fit better than any other configuration.

Review from lg.com
Helpful?55DMXQ2DNISW13589924198
reply from LG Digital Care Team - Diego

Hey there. Sounds like you found the perfect fit! Having a fridge that works seamlessly with your space makes all the difference—enjoy every time you open it! ^ Diego