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Customer reviews for LG 26 cu. ft. Bottom Freezer Refrigerator for
LG 26 cu. ft. Bottom Freezer Refrigerator
4.2 out of 5 stars
stars
1,189 ratings1,189 reviews
  1. 5 stars63% (747)
  2. 4 stars16% (196)
  3. 3 stars6% (66)
  4. 2 stars5% (54)
  5. 1 star11% (126)

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Showing 1,081-1,090 of 1,189 reviews
Dec 29, 2024
Robert 2769
5 out of 5 stars review

I like its simple features. produces ice etc

[This review was collected as part of a promotion.] The refrigerator/freezer that now stands in my kitchen is the replacement of an older model of the same brand and model I am very pleased with the updated model. Produces ice and operates at a much lower noise level.

Review from lg.com
Helpful?55DMXQ2DNISW13589924198
reply from LG Digital Care Team

Hi Robert. Thanks for sharing your experience with your new LG fridge! It’s great to hear the updated model is delivering the performance and quiet operation you were hoping for. Ice production and a quieter kitchen? That’s a win-win in our book. ​For more feedback or questions, private message us on social media @LGUSSupport​. Thanks for making LG a part of your kitchen!​​ ^David #Life'sGood

Aug 4, 2023
Alexa12325
3 out of 5 stars review

Good for the size but plastic shelf cracks

We bought this fridge in 2020 but the pull out tray in the freezer keeps cracking and pieces fall off making it not push back easily so the freezer door doesn’t close all the way but enough for the alarm to not go off. Trying to figure out how to get a new pull out shelf for the freezer.

Review from lg.com
Helpful?55DMXQ2DNISW13589924198
reply from Social/LG

We are sorry to see that your LG Refrigerator's pull-out tray keeps cracking. Thank you for bringing this to our attention. Your review matters to us, and we genuinely value your input. It does not go unnoticed. We would like you to know that we will do everything in our power to find a new pull-out shelf for you. Please private message our LG Social Media Support team on Facebook or Twitter at @LGUSSupport and include the model and serial numbers of your refrigerator. We are eager to help you! ~Rita

Jan 13, 2024
SmithPartyOfSix
5 out of 5 stars review

The amount of room!

Purchased this because our previous fridge just stopped working (not a LG product). I was only able to purchase 2 weeks worth of groceries at a time and I was hoping for more room. Not only does this hold a lot more than I expected, the top is also very spacious. For a 6 person household, it was much better than I imagined. It’s also more appealing than I expected. Easy to find everything and the shelves seem sturdy.

Review from lg.com
Helpful?55DMXQ2DNISW13589924198
Jun 22, 2021
Edzchick
4 out of 5 stars review

Nice refrigerator but few shelf placement options

[This review was collected as part of a promotion.] I so want to LOVE this refrigerator but it is not working out for me. Bought it when pressure was on and we needed 7 new major appliances in advance of a move to new house. I did not have the luxury of time and did not consider the actual configuration of the interior and how it might not be the best "fit" for someone only 5' tall. Because the interior is so deep and the shelves are all 1-piece, straight across, it is nearly impossible to see the contents, let alone reach them. Would like to see a split shelf option to customize for different foods/storage needs. For me, it just isn't right and now need to decide what's next. Have had it for less than 3 months and cannot imagine using this particular model for the expected lifetime of a major appliance.

Review from lg.com
Helpful?55DMXQ2DNISW13589924198
Sep 17, 2024
Kat4a
3 out of 5 stars review

Looks good, breaks early

There are a lot of things I love about this fridge! It's spacious, looks good, feels sturdy. Did NOT love that the compressor randomly died at 3.5years old. To their credit, LG replaced right away, but spoke to some appliance repair people who said "yup, happens all the time on these LGs" - if it's a known issue, why hasn't it been addressed?

Review from lg.com
Helpful?55DMXQ2DNISW13589924198
reply from LG Social

Hey there, Kat! We're happy to see that you are absolutely loving your refrigerator, as it is the heart of your kitchen. It's exciting to see that you are back up and running. If you ever need a helping hand, don't hesitate to reach out - we're always here for you! ~Ivy

Apr 7, 2024
Anonymous
3 out of 5 stars review

Poor plastic quality and the door will have dents

The plastic drawers in the freezer and refrigerator are so cheap. The door shelves too. I have never in my 62 years had the plastic break on a refrigerator. For the price, I am very disappointed. I expect better but now days things are just made so cheaply and the prices are higher than ever. I just can't believe I have duct tape on the door compartments. I had the fridge less than a year when I had to add the duct tape. The plastic is thin. THe doors have little dents in them. CHEAP!!!. I would never buy this fridge again, but it was one of the few that would fit the space. We still have our 35 year old side by side in the storage room and the plastic on all of the drawers and door shelves are still JUST FINE. What is wrong with this company? A very dissatisfied customer.

Review from lg.com
Helpful?55DMXQ2DNISW13589924198
reply from LG Digital Care Team

Hi Kate! As a continuously innovating company, we highly value your input and appreciate you taking the time to post your review. We'll be sure to forward your feedback to the appropriate department! Should you need support, please don't hesitate to reach out! We're always just a few clicks away on social media (@LGUSSupport)! ^Chris

Jun 14, 2020
Sal M
5 out of 5 stars review

Very big

[This review was collected as part of a promotion.] I only bought this 2 weeks ago, I love that it is so big inside. Nice and cold in fridge. But the one disappointing item is that the stainless steel door has 2 rubber plugs in it so you can reverse the door handle, it just looks so weird and takes away from the appearance so much.

Review from lg.com
Helpful?55DMXQ2DNISW13589924198
Jun 12, 2022
Lori5
5 out of 5 stars review

Tired of Samsung problems

I bought this a week ago as I was tired of my top of the line Samsung Refrigerator freezing up. I went with a simpler Refrigerator and although it's slightly smaller it holds more inside.

Review from lg.com/ca
Helpful?55DMXQ2DNISW13589924198
Oct 5, 2023
UpsetXmillion
1 out of 5 stars review

Great if you want to replace every 2 years!

Did not last 2.5 years before it stopped cooling/freezing. Absolute piece of junk! LG is a joke of a company and I will never purchase or recommend any LG product ever again.

Review from lg.com
Helpful?55DMXQ2DNISW13589924198
reply from LG US Support

We apologize for the unsatisfactory experience you have had with the LG Bottom Freezer Refrigerator. Your review is valuable to us, and we want to assure you that we are taking your concerns seriously. Kindly share your thoughts on our LG feedback page, https://www.lg.com/us/support/feedback, so that our product development teams can make necessary improvements in the future. ~Rita.

Aug 5, 2024
Bruce Guilford
3 out of 5 stars review

I had to have the compressor replaced and a software update. The person that did the work was very good and replaced it without any issue. I’m disappointed it had to be replaced so soon and seemed like it was a problem LG knew they had.

Review from lg.com
Helpful?55DMXQ2DNISW13589924198
reply from LG

Hello there. Thank you for sharing your experience with us. We understand your situation regarding the compressor replacement and software update for your LRDCS2603S unit. We appreciate your feedback and are glad to hear that the technician was able to perform the work efficiently. To help ensure your unit continues to operate smoothly, we recommend regularly checking the appliance for any unusual sounds or performance issues and keeping the vents and coils clean. LG Refrigerator – Why is my Fridge Not Cooling Properly? - https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371 If you have any further concerns or need additional assistance, please send us a private message on Social Media @LGUSSupport. Our team will be more than happy to explore any additional solutions or support you may need. We appreciate your patience and understanding. —Renzo