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Customer reviews for LG 26 cu. ft. Bottom Freezer Refrigerator for
LG 26 cu. ft. Bottom Freezer Refrigerator
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4.2 out of 5 stars
stars1,185 ratings1,185 reviews
  1. 5 stars63% (746)
  2. 4 stars16% (195)
  3. 3 stars6% (66)
  4. 2 stars5% (54)
  5. 1 star10% (124)
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Showing 1,081-1,090 of 1,185 reviews
Oct 20, 2024
John 2024
5 out of 5 stars review

Great value and great support

[This review was collected as part of a promotion.] I bought our fridge about a year ago. We included a service agreement with our purchase. We found that the freezer was warming, we pulled it away from the wall and vacuumed the coils and after plugging back it in again the freezer started to work. After 24 hrs it stopped. We called for service Andre was super helpful and made the steps of self check and check for codes easy - no codes - we reset refer and we were all set we thought ….. Two days later the refrigerator stopped cooling/freezing. Called service again- gave case # and all our notes were in the system and made it easy to convey to new agent we need to have repair come out. It took two days to have a repair person call and say he was in the area and could come at 4:30 ish his name was Sal and was great!!! He did his diagnostics and had to replace the compressor and updated software and it we were up and running in no time. He really new his stuff

Review from lg.com
Helpful?55DMXQ2DNISW13589924198
reply from LG

Hello, John! We appreciate you sharing your experience with your LG Refrigerator. We’re glad to hear how smoothly the service process went — from the helpful guidance during your initial calls to Sal’s thorough diagnostics, compressor replacement, and software update that got your LG unit cooling again. It’s great knowing the communication, follow‑through, and expertise made the whole repair experience a positive one! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Oct 23, 2022
lgjfrig
2 out of 5 stars review

First 2 damaged. 3rd one slides on the floor.

The first 2 refrigerators had damaged freezer door handles and never made it to the kitchen. Third one slides on the floor when opening the refrigerator or freezer door(s). Frig and freezer are full. Floor is level. Dissatisfied. Would like a solution.

Review from lg.com
Helpful?55DMXQ2DNISW13589924198
reply from Social Media

We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to look further into this. Thanks. ^Nikki

Oct 18, 2024
L Palms
1 out of 5 stars review

Reversible Door (but you have to handle it)

[This review was collected as part of a promotion.] We purchased this in part due to the reversible door. We paid the extra fee for installation. Installer would not reverse door. 45 minutes on the phone with LG customer care and their answer is that we need to find someone to reverse it ourselves (and pay for it ourselves). Why did we pay an installation fee???

Review from lg.com
Helpful?55DMXQ2DNISW13589924198
reply from LG Digital Care Team

Hey there! Thanks for telling us about your LG fridge installation experience. Helping our valued customers achieve their ideal kitchen with the help of our expert installation team is something we always strive for, so your feedback is very helpful! If you need help reversing the door on your LG Bottom Freezer fridge, we recommend following our video guide at http://spr.ly/6425qYiwv for a full walkthrough. We'd also love to look more into your options regarding the installation on social media @LGUSSupport. Please message us with your contact info, and we'll gladly look into this more with you! *Joseph

Jan 16, 2025
GratefulOne
5 out of 5 stars review

Love this appliance

So far I love it! I haven't had it for a month yet but I love how spacious the refrigerator and freezer are! Love how the top shelves in the door move upward so you can store larger products in the shelf below!

Review from lg.com
Helpful?55DMXQ2DNISW13589924198
reply from LG Digital Team

Hi there—we appreciate you sharing your LG fridge experience with us! We're glad to hear you're loving the spacious design of it. The adjustable shelves add a touch of versatility, making storage a breeze! 💨 If you ever need help or want to share more thoughts, we're only a message away on social media @LGUSSupport! 😊 *Joseph

Jun 12, 2022
Lori5
5 out of 5 stars review

Tired of Samsung problems

I bought this a week ago as I was tired of my top of the line Samsung Refrigerator freezing up. I went with a simpler Refrigerator and although it's slightly smaller it holds more inside.

Review from lg.com/ca
Helpful?55DMXQ2DNISW13589924198
May 10, 2025
Erikaalv74
1 out of 5 stars review

Not worth it

Compressor lasted less then 5 yrs LG keeps giving me the runaround I have loss around 800 in food still waiting on repair person to call me to schedule

Review from lg.com
Helpful?55DMXQ2DNISW13589924198
reply from LG Digital Care Team

Hey there, Erika! We want to make sure that you and your LG refrigerator are taken care of, and we'd be more than happy to take another look at what options are available for you. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about your previous conversations with support. We're ready to help! *Josh

Dec 9, 2024
Paul68
5 out of 5 stars review

Great warranty on the compressor

[This review was collected as part of a promotion.] I had my compressor go out and it was still under warranty. That came out a fixed it for no charge and was great

Review from lg.com
Helpful?55DMXQ2DNISW13589924198
reply from LG

Hi, Paul. Thank you for sharing your thoughts about your LG refrigerator. We’re glad to hear that your compressor issue was resolved under warranty and that the service team was able to take care of everything at no charge. It’s wonderful to know the repair experience was smooth and left you feeling well taken care of. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James.

Aug 26, 2024
FR in Texas
5 out of 5 stars review

It has great features!

[This review was collected as part of a promotion.] We love our LG refrigerator, it is convenient with lots of spacious compartments and looks great in our kitchen!

Review from lg.com
Helpful?55DMXQ2DNISW13589924198
reply from LG Digital Care Team

Hi there, we understand how much you’re enjoying your LG LRDCS2603S Bottom Freezer Refrigerator, and we appreciate you sharing your experience. The spacious compartments and clean, modern design are standout strengths of this model, and it’s great to hear it fits so well in your kitchen. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Aug 23, 2024
Jay Po
1 out of 5 stars review

Terrible.

[This review was collected as part of a promotion.] bought 4 years ago and lost all power. Not the outlet. called to get serviced under factory warranty and was told it wasn't covered. never again.

Review from lg.com
Helpful?55DMXQ2DNISW13589924198
reply from LG Social

Hello there! Thank you for contacting us. We understand the inconvenience you've faced with your refrigerator repair and we're here to help. If you have any questions or concerns, feel free to send us a private message with your contact details on our social media at @LGUSSupport. We're just a click away! ~Ivy

Mar 5, 2022
CEJ1946
5 out of 5 stars review

Excellent Product!

[This review was collected as part of a promotion.] I purchased this refrigerator in February, 2022. I'm very happy with the style, storage capacity, adjustable shelving and lighting. Everything is easily accessible.

Review from lg.com
Helpful?55DMXQ2DNISW13589924198