Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for LG 26 cu. ft. Bottom Freezer Refrigerator for
LG 26 cu. ft. Bottom Freezer Refrigerator
Back to item details
4.2 out of 5 stars
stars
1,195 ratings1,195 reviews
  1. 5 stars63% (748)
  2. 4 stars16% (196)
  3. 3 stars6% (68)
  4. 2 stars5% (54)
  5. 1 star11% (129)

Member photos

Sort by |
Showing 1,011-1,020 of 1,195 reviews
Aug 7, 2024
Reviewer name: Carol G O
2 out of 5 stars
2 out of 5 stars review

LG appliances

I bought this refrigerator 3 years ago and I have already had to have the compressor replaced. I replaced all my appliances with LG and so far the refrigerator failed, the stove display has gone out, the only thing left to fail is the dishwasher. I trusted the name of LG when I replaced all my appliances, however with as much trouble that I have had with my appliances and the service I received I will not purchase this brand again.

Review from lg.com
Helpful?55DMXQ2DNISW13589924198
reply from LG

Hi there! Thank you for sharing your experience with us. We understand that the LG refrigerator LRDCS2603S has not met your expectations, especially after having to replace the compressor and experiencing issues with your other LG appliances. Your feedback is important, and we'd like to assist you further. You may access this link: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371. As a troubleshooting step, we recommend checking the temperature settings and ensuring that the refrigerator is not overloaded, as this can sometimes affect performance. If you continue to face issues, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions. We appreciate your patience. —Mau

Jan 12, 2025
Reviewer name: Bobjoens
4 out of 5 stars
4 out of 5 stars review

Nice fridge

[This review was collected as part of a promotion.] We bought it LG refrigerator two and a half years ago. It has worked great and looks good for all that time. But it broke down at that time. It is under warranty but it has been a bit of a struggle getting it worked on. We have been without a fridge for two weeks now.

Review from lg.com
Helpful?55DMXQ2DNISW13589924198
reply from LG Digital Care Team

Hey Bob. Thank you for sharing your feedback! We're happy to hear the fridge worked well and looked great for the past two and a half years. We understand how inconvenient it is to be without a fridge, especially when it's still under warranty. We'd like to look into your account and help you get support quickly. Please contact us via private message on social media @LGUSSupport with your contact details. We look forward to assisting you and finding a quick solution. ^David

Mar 24, 2023
Reviewer name: Mookie
4 out of 5 stars
4 out of 5 stars review

So far so good

I have had reservations about the freezer being on the bottom, but decided to try it. I was disappointed that it didn’t have water dispenser, but since we drink mostly bottled water I thought I’d try this one. I really don’t miss the water and I am pleased so far.

Review from lg.com/ca
Helpful?55DMXQ2DNISW13589924198
Apr 7, 2024
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Poor plastic quality and the door will have dents

The plastic drawers in the freezer and refrigerator are so cheap. The door shelves too. I have never in my 62 years had the plastic break on a refrigerator. For the price, I am very disappointed. I expect better but now days things are just made so cheaply and the prices are higher than ever. I just can't believe I have duct tape on the door compartments. I had the fridge less than a year when I had to add the duct tape. The plastic is thin. THe doors have little dents in them. CHEAP!!!. I would never buy this fridge again, but it was one of the few that would fit the space. We still have our 35 year old side by side in the storage room and the plastic on all of the drawers and door shelves are still JUST FINE. What is wrong with this company? A very dissatisfied customer.

Review from lg.com
Helpful?55DMXQ2DNISW13589924198
reply from LG Digital Care Team

Hi Kate! As a continuously innovating company, we highly value your input and appreciate you taking the time to post your review. We'll be sure to forward your feedback to the appropriate department! Should you need support, please don't hesitate to reach out! We're always just a few clicks away on social media (@LGUSSupport)! ^Chris

Jun 18, 2025
Reviewer name: BetterExpectations
1 out of 5 stars
1 out of 5 stars review

Suspect Compressor Reliability

At 4 years, 3 months, unit diagnosed with bad compressor. Never had a refrigerator fail or replaced in less than 10 years. Reportedly compressor failure is common for this model within first 5 years. Didn’t trust reliability of a replacement compressor, so I opted to buy another brand bottom freezer refrigerator. Expensive lesson.

Review from lg.com
Helpful?55DMXQ2DNISW13589924198
reply from LG Digital Care Team - Diego

Hey there. It's certainly notable when an appliance's performance doesn't align with expectations for extended reliability. When a refrigerator requires attention sooner than anticipated, it naturally prompts a re-evaluation of long-term dependability, especially when you've experienced much longer lifespans with previous units. Send us a private message on social media @LGUSSupport so that we can connect on the matter of your compressor so that we can explore what options are avaible to assist you. We're always here to help. ^ Diego

Sep 26, 2023
Reviewer name: avensierra
2 out of 5 stars
2 out of 5 stars review

Disappointed

[This review was collected as part of a promotion.] The compressor went out after three years. Thankfully we have a 15 year old refrigerator in the garage that's never had a problem. LG is sending a company out to fix it, but we've been without our LG for over a week now. Plus the freezer drawer is made cheaply and the plastic rail broke off. They sure don't make appliances like they used to. Our old fridge in the garage has been abused so badly (hit by cars, etc.) and it's still plugging away. Stop trying to make things fancy! Just make them work!

Review from lg.com
Helpful?55DMXQ2DNISW13589924198
reply from LG Social

Hi! We realize the urgency of the repairs and would like to assist in getting your refrigerator back in working condition. Please reach out to us via PM on Facebook or via DM on Twitter. Our handle for these platforms is @LGUSSupport. Include your phone number and refrigerator information (model and serial numbers). It would be our pleasure to look into this and ultimately meet a resolution you can be satisfied with! ^Chris

Aug 12, 2024
Reviewer name: Katrich
4 out of 5 stars
4 out of 5 stars review

Had issue right at 3 yrs

[This review was collected as part of a promotion.] I bought the LG refrigerator with a bottom freezer. We like the space it gives. However the compressor went out at 3 yrs old. Luckily the compressor was underer warranty. It is fixed now and good to go

Review from lg.com
Helpful?55DMXQ2DNISW13589924198
Jan 15, 2025
Reviewer name: ProducerD
5 out of 5 stars
5 out of 5 stars review

So far so good!

[This review was collected as part of a promotion.] So far, so good! We purchased this unit about a month ago. It fit our space and got great reviews for consistency, dependability, and value. Quality of build and functionality is better than expected!

Review from lg.com
Helpful?55DMXQ2DNISW13589924198
reply from LG Digital Team

Hello there—we appreciate you telling us about your experience! We love keeping it cool and classy with our fridges! ✨ We're pumped that your LG fridge is fitting right in with your space and delivering on all fronts—dependability, value, and that sleek look! With all that storage, you’ll never run out of room for your favorites. 🍎🥤 Got more thoughts or need help? Drop by on social media @LGUSSupport—we’re here to keep your fridge game strong and your produce fresh! *Joseph

Nov 25, 2021
Reviewer name: Disappointed102
1 out of 5 stars
1 out of 5 stars review

Bad design of ice maker

Ice dumps on floor of freezer when door is open. Had tech come look to find the issue, but turns out there is nothing that tells the freezer when it's door is open to stop the dumping process. This is my second bad review for this unit because of design.

Review from lg.com
Helpful?55DMXQ2DNISW13589924198
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Aug 21, 2023
Reviewer name: Rac3r X
1 out of 5 stars
1 out of 5 stars review

Disappointed with how quick this broke down

[This review was collected as part of a promotion.] Compressor went out after two years of service. No response from recommended service company. After reading other reviews, not looking like parts are readily available and not having a working refrigerator is not an option with kids in the house.

Review from lg.com
Helpful?55DMXQ2DNISW13589924198
reply from Customer Care

Hi, we understand your sentiment in your review given how important our refrigerators are to our daily routines! Please allow our social media team the opportunity to help! So that we can look into part availability and help get you replacement parts, please contact us on our Facebook and Twitter pages. Our handle for these platforms is @LGUSSupport. Feel free to send us a direct message on Twitter or a private message on Facebook. We look forward to your message and to helping reach a resolution! ^Chris