We hate to hear this and thank you for your feedback.^Sandy

We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to look further into this. Thanks. ^Nikki

Hi there. We understand you're experiencing a cooling issue in your refrigerator and would like to take this opportunity to have a closer look! Please send us a private message on social media (@LGUSSupport) with your refrigerator info. (model and serial numbers) as well as your phone number. We'd be happy to discuss your warranty and all possible repair options! ^Chris

Awesome! We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha

Hi there! Thank you for the generous feedback! It makes us feel over the moon when we find that you received satisfactory service. We consider customer experience and satisfaction to be our top priorities! ~Rita