Customer reviews for LG 26 cu. ft. Bottom Freezer Refrigerator forMember photos
Great Unit. Thankful for Warranty.
[This review was collected as part of a promotion.] This is a great unit with plenty of space for all of the necessities; plus it's very energy efficient. The only downside is that the compressor on our unit died two years after purchase - thankfully LG has a warranty program that covered a new compressor.
First 2 damaged. 3rd one slides on the floor.
The first 2 refrigerators had damaged freezer door handles and never made it to the kitchen. Third one slides on the floor when opening the refrigerator or freezer door(s). Frig and freezer are full. Floor is level. Dissatisfied. Would like a solution.
We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to look further into this. Thanks. ^Nikki
So far so good!
[This review was collected as part of a promotion.] My old fridge was still working, but after 21 years, I figured it was time to replace. Also, it was a top-freezer, so with bad back problems, twisting and bending to get to refrigerated items was difficult. So this new fridge is perfect for that. However, I take one point off because you can't put a milk jug or anything of that height on one of the shelves, they aren't tall enough. I had throw out my Britta pitcher because it wouldn't fit, and buy the smaller slim design style and use coveted door space. You're stuck with whatever room there is on the door, and that space fills up quickly. But I can adjust. However, I love that I can see and reach everything so easily. The freezer holds more than I thought it would, and is more organized than my old top freezer. I have to say though that I am crossing my fingers. I've heard horror stories about the compressors, but am hoping that they are limited to the models included in the past class action lawsuit. And I've read of other problems in these reviews, I'm hoping this one is as good as my old Maytag which ran without a hiccup for 2 years.
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Decent but two huge flaws
[This review was collected as part of a promotion.] Fridge layout (ex freezer on bottom) is good. Compressor is underpowered and noisy. Annoying to listen to when it runs. But the absolute WORST thing is the “door is open” beep that it makes. So annoying. Imagine you’re loading in groceries and thus need to keep the door open but you have to listen to that beep the whole time. Or you open the door and take a minute to think about what you want to get out. Beeping. You need to change the beep to start off the door has been open for like 5 minutes. Clearly you forgot about it in that case and need to be reminded. That would be fine. As it is though I’m not buying another LG fridge until you fix the compressor to make them robust and quiet, and either remove the door beep or significantly delay its start
Hello there. Thank you for your detailed feedback on your LG refrigerator model LRDCS2603S. We appreciate hearing about your experience with the layout and features. We understand your concerns regarding the compressor noise and the door open alert. Your feedback is valuable to us, and we'd like to assist you further with these issues. Please send us a private message on our social media platform via @LGUSSupport, and our team will be more than happy to address these concerns and provide any necessary assistance. We appreciate your patience. ^Sam
Ok for full depth models
[This review was collected as part of a promotion.] I’ve had this model for 2 months now. I like the interior space and ergonomics, and it looks nice overall . Things I don’t like are the freezer ice maker is very noisy and the refrigerator door is difficult to open
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Daphane
Take extra insurance for bottom freezer LG frig
[This review was collected as part of a promotion.] I bought this about 4 years ago and while away for three weeks the compressor went out and I came home to a disaster. If you get this kind of refrigerator make sure you take out the extra insurance. Daniel the repair guy was outstanding but they could not get hm to my house for 6 more days.
Hi there. Thank you for sharing your feedback on your LG Refrigerator (LRDCS2603S) model. We understand the importance of having reliable appliances that function properly and last long. We strive to provide top-notch products and excellent customer service that meet our customer's needs and expectations. We have taken your concerns seriously and will do everything possible to expedite the process and minimize further occurrences. We value your feedback, and we'll pass it along to our team for further review and improvement. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy
Roomy
Never thought I'd like this style, but we purchased for our home in AK and loved it! Then we moved to NE and purchased the same as we liked it so much - lots of space, freezer convenient and more roomy. Unfortunately the unit in NE needed a new Water (solenoid) intake put in as it was failing the icemaker. We ordered the part and installed ourselves (thank you youtube!) and works great now!
Hi there. Thank you for reaching us. I'm so glad to hear that you loved your LG refrigerator so much that you purchased another one for your new home! It's great to know that you appreciated the space and features of the first one, and that's why you wanted to get the same model again. I also want to commend you on taking the initiative to replace the water solenoid intake yourself! That's impressive and resourceful. I'm glad that YouTube was able to guide you through the process, and I'm thrilled to hear that it's working great now. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Love that Everything can be seen!
Purchased 30 days ago. As one would expect from a new appliance it is quite and efficient. Several reviews have stated that this model will stop working without notice - will post if that is indeed the case. I have had excellent luck with LG appliances so I have some confidence that this will not occur. Some of the features that I really like is the positioning of the drawer space - one can see everything in the cheese/processed meat space; the door space is well organized; as are the bins. Can adequately hold juices, condiments, butter etc.
Hello there, thank you for sharing your experience with the LRDCS2603S. It’s great to hear the refrigerator has been quiet, efficient, and easy to organize in your first month of use. The clear visibility in the drawers and well‑designed door storage really do make everyday use more convenient. It’s also reassuring to know you’ve had good luck with LG appliances in the past, and we appreciate your confidence in this model moving forward. #LifesGood ❤️ For further support, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich
This unit is less than two years old and this is the SECOND time i have lost food. The freezer just stops working. It is like it gets stuck in defrost mode or something. Also if you open the door to get something out and the door closes behind you the door will not open again for a little while. the suction holding the door closed is so strong you can move the entire refrigerator out pulling on the door trying to get it open.
Hi, there. We're truly sorry to hear about the recurring issues you've been experiencing with your LG refrigerator, specifically the freezer not working and the door suction problem. We can understand how frustrating and inconvenient this must be for you, especially considering that the unit is less than two years old. Regarding the freezer malfunction, it sounds like there might be an issue with the defrost system or a possible component failure. As for the door suction problem, the door gaskets or the door closure mechanism might be causing the excessive suction, making it difficult to open the door. To resolve these issues, we recommend the following steps: - Defrost the Refrigerator: If the freezer is stuck in defrost mode, try unplugging the refrigerator for a few hours to allow it to defrost completely. Then, plug it back in and monitor if the issue persists. - Check Door Gaskets: Inspect the door gaskets (the rubber seals around the door) for any signs of wear, tears, or damage. Dirty or damaged gaskets can affect the door's ability to seal properly. - Check Door Closure Mechanism: Ensure that the door hinges and closure mechanism are functioning correctly. If there's an issue with the mechanism, it can cause excessive suction when closing the door. - Contact LG Customer Support: As the unit is still under warranty, we recommend reaching out to LG customer support at @LGUSSupport on Facebook or Twitter. Provide them with the model and serial number of your refrigerator and a detailed description of the problems you are facing. They will assist you with troubleshooting and arrange for a repair or replacement, if necessary, to resolve the issues. We understand the importance of having a reliable refrigerator, and we apologize for any inconvenience you've experienced. Your satisfaction is our top priority, and we want to ensure that these issues are resolved promptly. Thank you for bringing this to our attention, and we appreciate your understanding as we work to rectify the situation and restore your trust in our products. ^Danee
Were glad we bough the LG.
[This review was collected as part of a promotion.] We had a side by side and hated it. So when looking at our options we liked the lg model, love how quiet and how well lit it is. It makes plenty of ice and did i mention how quiet it is? The wife and i really do like this LG frig
Hi, Garge. Thank you for sharing your experience with us. It’s wonderful to hear how much you’re enjoying your LG Refrigerator (LRDCS2603S) model. This unit is designed to deliver a clean, modern look with bright LED lighting and a quiet, efficient cooling system—making it a stunning upgrade from a side‑by‑side refrigerator. Its spacious layout, smooth‑gliding bottom freezer, and reliable ice production make everyday use convenient and enjoyable. To keep your refrigerator performing at its best, we recommend ensuring the interior vents remain clear so air can circulate properly. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy