The unit was very easy to install. Seems to be working well and the test will be this summer to see how it handles the heat. The installation package was missing a locking bracket but I was able to figure a work around. You might want to have a follow up with your customers six months after purchase to see if the unit is working as expected.

Sleek and elegant, inside and outside! Features are plentiful for an air conditioner including wifi and a user friendly app. Shipping was effortless and installation was a breeze (pardon the pun). Compressor noise is unavoidable but the fan could be quieter. Overall we’re very pleased and would highly recommend.

I purchased a 10,000 btu air conditioner for my living room and love that it was easy to install, its quietness when on and simplicity in operation. A plus is that I can turn it on from my iPhone. I liked it so much that I bought a 6,000 btu Windmill for my bedroom. I hope they make a through the wall model soon.

The set up was super easy and love that it came with a piece you can cut to fit your window perfectly on the sides. I bought the small one just for my bedroom but will be buying the bigger one to replace the one in my living room. Love that they offer to remove & dispose of your old one for you!!

As advertised, the air conditioner is easy to install and nice looking. Simple controls. Paired easily with iPhone. It was nice to have the option of not using the (well-designed) side panels. We put in a plexiglass panel instead to let in more light.

The first unit arrived…it looked great and was quiet but the room didn’t cool as it should. I reached out to customer service who was very responsive even during off hours. They helped me trouble shoot and eventually determined that a new unit was necessary. The new unit came in and is working perfectly! Fantastic customer service and I am definitely happy with the new unit.

I like the whisper 10k enough that I bought 2 units in 2 consecutive years. Great design and performance. Cooling is quiet and strong. Love remote. Only complaint is the temp showing in the room is not the actual temp on digital readout about 15-20 % of the time. I rely on thermometer in my room(s). -Not fond of AI tech support. Prefer real person all the time in email communique.

My Windmill Air Whisper Quiet AC was performing beautifully but developed a problem. When I reached out to the company I experienced what might be the best customer service I’ve ever had. After troubleshooting the issue with me, and with consistent and engaged communications, the representative decided that the results warranted a new unit. It arrived almost immediately, at no charge to me. And the replacement unit is performing at its peak! I categorically recommend the product and the company. It’s refreshing to be treated so well, and refreshing that a product lives up to its hype. Buy from Windmill, you wont regret it.

Received the unit, packaging was secure and slick and install was an absolute breeze. Connecting to the network was easy (side request, would love home assistant integration so that I can build in more automations in my home). Once I turned it on I experienced an annoying rattling noise and a deep vibration that felt like my home was going to shake off the foundation. I went to contact support over the phone/chat and, unfortunately they don't have this option. Contacted support via email instead which I hate because this is normally day to day communication instead of immediate. Wowzers trousers. This customer support team is next level. I received a 4 paragraph email within minutes of my email. It was so fast I thought it was automated. It was so thorough that I am still struggling to comprehend the typing speed of the individual (Skye) that assisted me. The team went back and forth with me for quite a few emails and were unable to fix the issue. No worries! They sent me a new one, no arguing, no questions. Just help and accountability. I literally cannot ask for more from a customer service group. On this alone, Windmill AC is worth it. The product itself is beautiful (we all know that) and the interface is easy. I particularly love that the air is pushed on the sides and top, instead of from the front. This means people nearby don't get blasted with cold air, i.e. you don't have a freezing cold spot right next to the AC which I had with every other window and portable unit I've had/experienced in the past. Love this product, love this team. 100% recommend to all.

I love my new AC! I got the 12,000 BTU one because I have about 1,500 sq ft down stairs. It cools the whole place very easily! I love having the app on my phone to allow me to turn it on when I'm on my way home. I just purchased another one for my upstairs area! Super easy to install in the window and it's nice to have the winter cover so I don't have to remove it from the window. Just need the 12,000 BTU cover to come back in stock to get one!