Customer service is exceptional! As far as the product, I will review again after some time. I originally purchased a window unit and after two months it started malfunctioning like it had a mind of its own. Customer service was very responsive and made the process of shipping me a new unit it flawless. Here’s hoping the new unit does not malfunction.

I didn't expect much when I sent the video of my AC unit malfunctioning, but Maggie sent my issue off for resolution. Within 24 hours I received a response and my unit was replaced and shipped to me. I did not expect that this would be resolved this quickly and efficiently. I appreciate the friendly customer service that was provided.

This is by far the quietest air conditioner I've ever owned. And it's very efficient. The house is very cool without all the noise. It looks beautiful and was very easy for the Task Rabbit installer to put in. I plan to upgrade both air conditioners for the bedrooms next year.

Love it! Quiet, effective, better looking from any player out there. Love that I can control it from afar, getting the house nice and cool before getting home. I chose the small size which is perfect for my studio apartment. Affordable and yet high quality.

Look, it works well, it’s aesthetically pleasing, but I find it hard to believe their marketing materials that claim it’s been re-engineered from the ground up. At least at the highest fan setting (and lowest temperature) it is as loud as any other window unit its size, at about 63-67 decibels depending on the app. Which makes it really overpriced. The only reason I’m not returning it is the logistical pain that would probably involve.

Just moved to NYC in May and wanted to purchase both an aesthetic and functional AC unit. The windmill is exactly that. I hired a task rabbit for the install through the windmill template so the install was a breeze. The unit is quiet on the low settings but can crank up and really cool down my room in a few minutes on the higher fan. The app is the best part and works seamlessly. I love to turn it on from my app when im 15 min from home so I can arrive into a cooled room.

After doing extensive research on Windmill, I am extremely happy with my purchase. All of the reviews from some of this country’s top publication rated Windmill very high. Compared to other air conditioners I have owned, Windmill is by far the best in relationship to noise level and ac output. I am very happy and fortunate I came across Windmill during my extensive research on window air conditioners.

Pros: Does the job of cooling pretty quickly and fan only mode is quiet. Easy to install and app works for me. Customer service was wonderful and very prompt/easy to work with. Cons: Eco mode never shuts off when it reach's set temp on app. It is nosier than I thought to the point I worked with customer service to exchange for a new one thinking it got damaged in shipping. With the new one it's still the same noise (it's a vibrating noise like the pipes are against one another while in AC mode) so I'm assuming that it is what it is and I can't keep exchanging/returning ACs , but for advertising in it as so quiet (I have the whispertech one) I was disappointed. It is a little heavier and longer than my old AC but they state that on the box.

Great unit, cools well and the design helps cool the room quicker which saves me money. I did have an issue and the company immediately reviewed and made things right for me so their ongoing service is exemplary. Best purchase ever. I highly recommend

They are used in an apartment in NYC. Crazy small windows. They installed easily, they look fantastic and they completely cool the aprartment. I say they as I installed 2. Very happy with the whole process, from ordering, delivery, installation and how they work.