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Customer reviews for Windmill 12KBTU Window AC with Inverter, Eco Friendly, Easy to Install, 3 Cooling Settings, 3 Fans, Insulating Side Panels, App and Voice Controlled for
Windmill 12KBTU Window AC with Inverter, Eco Friendly, Easy to Install, 3 Cooling Settings, 3 Fans, Insulating Side Panels, App and Voice Controlled
4.8 out of 5 stars
stars1,359 ratings1,358 reviews
  1. 5 stars89% (1,212)
  2. 4 stars7% (91)
  3. 3 stars3% (40)
  4. 2 stars1% (13)
  5. 1 star0% (3)
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Showing 691-700 of 1,358 reviews
Aug 16, 2024
Tara K.
5 out of 5 stars review

Customer Service A++

Customer service is exceptional! As far as the product, I will review again after some time. I originally purchased a window unit and after two months it started malfunctioning like it had a mind of its own. Customer service was very responsive and made the process of shipping me a new unit it flawless. Here’s hoping the new unit does not malfunction.

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Aug 14, 2024
Liselle M.
5 out of 5 stars review

Issue Resolved Quickly

I didn't expect much when I sent the video of my AC unit malfunctioning, but Maggie sent my issue off for resolution. Within 24 hours I received a response and my unit was replaced and shipped to me. I did not expect that this would be resolved this quickly and efficiently. I appreciate the friendly customer service that was provided.

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Jun 19, 2023
Melissa H.
5 out of 5 stars review

This is by far the

This is by far the quietest air conditioner I've ever owned. And it's very efficient. The house is very cool without all the noise. It looks beautiful and was very easy for the Task Rabbit installer to put in. I plan to upgrade both air conditioners for the bedrooms next year.

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Aug 2, 2023
Ayelet A.
5 out of 5 stars review

Love it!

Love it! Quiet, effective, better looking from any player out there. Love that I can control it from afar, getting the house nice and cool before getting home. I chose the small size which is perfect for my studio apartment. Affordable and yet high quality.

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May 25, 2022
Shimon O.
2 out of 5 stars review

Surprisingly Loud!

Look, it works well, it’s aesthetically pleasing, but I find it hard to believe their marketing materials that claim it’s been re-engineered from the ground up. At least at the highest fan setting (and lowest temperature) it is as loud as any other window unit its size, at about 63-67 decibels depending on the app. Which makes it really overpriced. The only reason I’m not returning it is the logistical pain that would probably involve.

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May 18, 2023
Thomas A.
5 out of 5 stars review

Happy Customer!

Just moved to NYC in May and wanted to purchase both an aesthetic and functional AC unit. The windmill is exactly that. I hired a task rabbit for the install through the windmill template so the install was a breeze. The unit is quiet on the low settings but can crank up and really cool down my room in a few minutes on the higher fan. The app is the best part and works seamlessly. I love to turn it on from my app when im 15 min from home so I can arrive into a cooled room.

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May 30, 2021
Michael R.
5 out of 5 stars review

Best Window Air Conditioner

After doing extensive research on Windmill, I am extremely happy with my purchase. All of the reviews from some of this country’s top publication rated Windmill very high. Compared to other air conditioners I have owned, Windmill is by far the best in relationship to noise level and ac output. I am very happy and fortunate I came across Windmill during my extensive research on window air conditioners.

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Jul 31, 2023
Brenna R.
3 out of 5 stars review

Does the job of cooling, not as quiet as expected.

Pros: Does the job of cooling pretty quickly and fan only mode is quiet. Easy to install and app works for me. Customer service was wonderful and very prompt/easy to work with. Cons: Eco mode never shuts off when it reach's set temp on app. It is nosier than I thought to the point I worked with customer service to exchange for a new one thinking it got damaged in shipping. With the new one it's still the same noise (it's a vibrating noise like the pipes are against one another while in AC mode) so I'm assuming that it is what it is and I can't keep exchanging/returning ACs , but for advertising in it as so quiet (I have the whispertech one) I was disappointed. It is a little heavier and longer than my old AC but they state that on the box.

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Aug 30, 2024
Amanda A.
5 out of 5 stars review

Only the best

Great unit, cools well and the design helps cool the room quicker which saves me money. I did have an issue and the company immediately reviewed and made things right for me so their ongoing service is exemplary. Best purchase ever. I highly recommend

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Jul 19, 2023
Richard F.
5 out of 5 stars review

They are used in an

They are used in an apartment in NYC. Crazy small windows. They installed easily, they look fantastic and they completely cool the aprartment. I say they as I installed 2. Very happy with the whole process, from ordering, delivery, installation and how they work.

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