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Customer reviews for Windmill 12KBTU Window AC with Inverter, Eco Friendly, Easy to Install, 3 Cooling Settings, 3 Fans, Insulating Side Panels, App and Voice Controlled for
Windmill 12KBTU Window AC with Inverter, Eco Friendly, Easy to Install, 3 Cooling Settings, 3 Fans, Insulating Side Panels, App and Voice Controlled
4.8 out of 5 stars
stars1,359 ratings1,358 reviews
  1. 5 stars89% (1,212)
  2. 4 stars7% (91)
  3. 3 stars3% (40)
  4. 2 stars1% (13)
  5. 1 star0% (3)
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Showing 581-590 of 1,358 reviews
Jun 6, 2022
Megan B.
5 out of 5 stars review

10/10 - Best in the Game!

This company is honestly better than all the other major manufacturers we've purchased from. When our unit encountered a technical issue after a winter in storage, customer service stepped in and almost immediately resolved. A new unit was arriving at our door before we even realized it. A huge relief and a great experience! And we LOVE the app-enabled product. Being able to set our times & temps away from home has made such a difference to our comfort. Knowing our dog is safe when we aren't home and it won't over heat does us so much good. Wouldn't recommend you buy anywhere or anything else.

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May 5, 2023
Jeremy N.
5 out of 5 stars review

BEST AC I'VE EVER OWNED

I absolutely love my Windmill AC! Absolutely incredible design and looks fantastic in my apartment. It is so easy to use and really quiet. I also like that I feel that my air is actually cleaner in my apartment from using it as opposed to the old bulky AC I used to have. Could not recommend this product more.

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Jun 8, 2021
Jens A.
5 out of 5 stars review

Sexiest little AC in the business!

Best looking AC unit in the business. The setup for my iPhone app took a while to figure out but now I'm running this little unit from my phone and it keeps my house cool af. Very glad I spent a couple extra $$ vs the competition bc this one is a beauty in my window!

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Aug 30, 2021
Rudolph M.
5 out of 5 stars review

Best Window A/C Unit

I've had my Windmill units for a few months, and they've truly been incredible. Beyond being high-performing and aesthetically beautiful to look at, Windmill's Customer Service is unparalleled - and the Bluetooth feature is a game-changer (i.e., after a recent vacation, I was able to turn my units on from the airport via my phone to ensure that my apartment would be cool upon my arrival). I see myself enjoying these units for years to come and have told everyone I know about how excellent they are. Thank you!

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Aug 13, 2024
Ashley L.
5 out of 5 stars review

Simply the best

Amazing Customer Service - I have had to reach out a couple of times but they were always so prompt, so respectful. It really makes you feel valued as a customer. I hope they always make AC's because I'm forever loyal. Even my cats sleep better with these AC's

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Jul 16, 2024
Matt C.
5 out of 5 stars review

Best AC for City Living

Really excellent AC for city apartments - I was able to haul it up my walkup and install it myself very easily. Design and efficiency super nice, the 8000 and 6000 BTU units cool and dehumidify my rooms really well. Customer support is amazing if you have any issues. However, the newer app needs work

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Jul 11, 2022
Jennifer S.
5 out of 5 stars review

Excellent AC

Keeps the room cool, quiet for an AC. Very happy with our purchase. This is our second Windmill because we are so happy with the performance of the first one. No issues and runs like it should to keep the room cool. Installing it is easy. It exceeded our expectations.

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Jun 3, 2022
Alex O.
5 out of 5 stars review

Amazing Company and Products!

I've only had this product for about two weeks, but the next time I have any needs that can be met by Windmill, I will be purchasing them through Windmill exclusively. We initially had our package lost by the shipper and Windmill immediately fixed the situation free of charge - excellent customer service. On top of that, this product is my favorite air conditioner experience that I have had so far - from the opening of the package to the continued use of the AC unit, my experience with Windmill has been nothing less than an absolute pleasure.

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Jun 14, 2022
Janet F.
5 out of 5 stars review

L.O.V.E. I.T!!!!!

I have bought a few cheaper window units thinking they were all the same. When I was never able to get cool, I thought maybe it was just my house, my room, just the way things were. Needless to say, I was wrong. This air conditioner is the best, THE BEST unit I have encountered so far. It gets my room cold. COLD!!! The app is an incredible bonus. Once it really gets hot regularly, this will be invaluable to having my room cold, even before I get home. It's amazing!! Then to top it off, it looks cool too!

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Apr 27, 2023
Blair P.
2 out of 5 stars review

Looks nice, but doesn’t work well.

Honestly, I was hoping that the windmill would be a step up from the AC I had prior, but I’m not convinced. The larger unit doesn’t do a great job of even cooling off my small bedroom and yet the dead of summer, so I’m thinking I’ll have to figure something else out.

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