So we are just geniuses for choosing our Windmill air conditioners! Shipped quickly. For two not handy folks, the installation was manageable, even with 40 year old warped window sashes. The second one was done in 30 minutes. Running right now. Quiet and it cooled both the room and adjacent area quickly on a medium setting. We couldn't be happier.

The app automations just don't work at all about 1% of the time. It works great until it just... totally ignores the rules that were set. Just now I encountered a new problem, the app wouldn't communicate with the unit at all. I tried to manually set it to fan mode because the automation didn't work, and the app insisted it changed to fan mode, but the ac unit itself was still in cool mode. The ac itself works fine but I'm very angry about the spaghetti code app.

The air filters out so evenly and cools the entire room. Definitely a plus for when your window is higher and allows for the air to filter out installation was a bit tricky but our window frames are really old so just be mindful of the wood. Otherwise it's amazing and worth every cent.

hi, we are having some trouble with our unit. When put below mode fan 3 it rumbles and vibrates very loud to the point it is shaking our wall and windows in the bedroom. We also didn't receive the metal attachments to be able to screw it to the window. We purchased the 10,000 btu unit in hopes it would cool down both our small bedroom and living room but this also isn't happening.

My first windmill had an issue with the temperature setting. After a month and a half after installation, the temp. on the unit would drop to 60 degrees and I could not raise it up with the phone app, remote or using the control on the unit. I contacted support and they responded within a few hours . We tried several steps to resolve the issue with no luck. Windmill then sent me a replacement unit and informed me to keep the old unit. Excellent support and response Windmill!!.

Windmill makes a great product that’s easy to install, comes with clear directions, and even included scissors to cut the stripping. I was having issues with a unit and they replaced it no questions asked. I will NEVER buy another brand of A/C other than Windmill. Keep up the amazing work and thanks!!!

I had a problem with my 8300 windmill following a terrible electric storm. I went online and was in contact with windmill support team where they had try a few things but it was quickly determined I needed a new unit. They took my address and mailed me my new unit. This is the 3rd windmill unit I have in my home and when the Friedricks units go upstairs I will replace them with 2 more windmill units. Love the build the ease on installation and how cool it looks

We had a slight problem with the first windmill ac after it was working well for a while. We contacted customer support and we went through a series of troubleshooting. We were not able to resolve the issue, so they sent out a replacement unit which is working great! Very friendly people trying very hard to resolve any issues. Awesome air conditioner as well. They are so quiet and cool down the room very well. I would definitely recommend Windmill to a friend!

Absolutely love. I live in northern New England where up until the past few years you really didn't need AC. I decided to upgrade my dinky window box to Windmill and I am so impressed. I left the house to go run errands after installing and when I walked in thought the AC had actually stopped because it was so quiet. Going to purchase a second one for my bedroom as we speak.

Everything about this company and the product I purchased is excellent! I love the sleek design of the air conditioner, its straightforward operation, its quietness. It was, as promised, easy to install, though I had to get someone stronger than I to lift it — but then, I’m 75. Even the packaging was thoughtful designed: a box that slips off so you don’t have to lift the unit out of a box. I had a series of interactions with Customer Service and they were consistently helpful, responsive, pleasant to deal with, and very accommodating.