I had better luck chatting with someone directly from the chat box on the website than waiting for a response email. I ordered the wrong size and it was very easy to resolve thanks to the customer service. I can’t wait to get the right size and try this pretty new ac :)

Very quiet, love that I can watch TV again while it is on. It feels more like having central air. Love the remote and the app to turn it on before I get home. Install was a little tricky as it didn't fully reach the bracket I had installed and I had to jimmy it with some wood.

The Customer service team was super helpful with a little installation issue I had. So far, I am super happy with my windmill ac. It looks amazing. One of my only suggestions would be the ability to have more than 3 fan speeds. Mostly just a couple of quieter ones. When I sleep the first level isn't so bad, but while I'm awake doing things it would be nice for it to be just a little bit quieter.

We absolutely LOVE our Windmill Air ACs. We have two historic houses, both of which don't have central AC. We've struggled to find ACs that work well, are efficient, and also look nice with our historic architecture. We've tried every portable AC under the sun – they don't work great, blow hot air and take up a lot of floor space. Enter Windmill Air! I couldn't be more thrilled – they were super easy to install (seriously, easiest install for any product I've ordered in years! They even include scissors!), and are really helping to take the edge off the summer humidity here in coastal Massachusetts. I've told everyone I know about these ACs because they've made a huge difference in us being able to enjoy being indoors in the summer. I couldn't recommend them enough! If you are looking for a beautiful window unit that blows some serious cold air, get these ACs.

I waited 3 years to get a Windmill AC! In 2020 I saw this amazing AC that would make sleeping in my bedroom in the summer month doable, this AC blew the air upwards, I was ready to buy but Windmill did not make a 10,000 BTU, I decided I was going to wait for them to make a 10,000BTU I endure my ancient AC for 3 years but it was worth the wait when my Windmill 10,000 AC was delivered on May 24 (thank you Maggie). This AC is beautiful, it comes with easy to understand directions, and all the accessories needed for installation, It also comes with a cute scissors to cut the cosmetic side panels to the correct size. I did need help to lift and place the AC in the window but the rest of the installation was a breeze, I turned my AC on and it was quiet. Thank you Windmill for making it easier for me to sleep comfortably in my bedroom this summer!

This is the best window air conditioner I've ever owned. I purchased the 10,000 BTU model and it does a much better job of cooling the same space that the GE 12,000 BTU model it replaced. Not only that, but it is sooooo quiet. Its quiet in a way that you would not imagine is possible for a window unit. Finally, it has the easiest installation ever, and it literally comes with everything you need.

We purchased the Windmill AC for 2 reasons. One, the location where we needed it was right behind our livingroom couch and a traditional AC vents right at you but the WM AC vents upward. This worked perfectly, we could sit near it without it venting on our neck and heads.. Two, the unit was advertised as quiet, it was and that allowed us to enjoy being cool without a lot of fan noise. One additional benefit that we found was the unit cooled a larger space than we expected. Where we used to need 2 AC we only need the one WM now. We did have a technical issue crop up and the support for this problem was phenomenal. They were professional, timely and friendly. Couldn't ask for better.

I was looking for a clean, minimal style air conditioner that wouldn't take up a ton of room or make a lot of noise like my previous units. My new Windmill unit has been a dream. It's modern, stylish, and the noise level is low. I also love controlling it from the app when I'm out and coming home. Highly recommend!

This AC is quiet which is very important when you work from home and are on the phone all day. I love the remote and the Eco setting—other AC’s are noisy and make the room way too cold. It’s much easier to customize the temp with the remote and Eco setting combined. Very happy with our purchase!

My husband and I recently purchased a unit for our bedroom and we absolutely love it! It’s beautiful and so functional—from the packaging to the actual setup and use of it! We’d recommend this to anyone. It’s so worth the buy. We’ve purchased a few AC’s throughout the years and we’ve always had leaks because the AC units don’t fit perfectly into the window and it’s ruined our walls—this is not an issue at all with Windmill. Truly an amazing product!