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Customer reviews for Windmill 12KBTU Window AC with Inverter, Eco Friendly, Easy to Install, 3 Cooling Settings, 3 Fans, Insulating Side Panels, App and Voice Controlled for
Windmill 12KBTU Window AC with Inverter, Eco Friendly, Easy to Install, 3 Cooling Settings, 3 Fans, Insulating Side Panels, App and Voice Controlled
4.8 out of 5 stars
stars1,359 ratings1,358 reviews
  1. 5 stars89% (1,212)
  2. 4 stars7% (91)
  3. 3 stars3% (40)
  4. 2 stars1% (13)
  5. 1 star0% (3)
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Showing 521-530 of 1,358 reviews
Jun 8, 2022
Tessa M.
5 out of 5 stars review

Highly Suggest!

I love how not only beautiful the unit is but SO quiet! It sounds like a small noise cancelling machine and is so nice. I loved that I was able to book a Task Rabbit to help install through Windmill Air, and they were able to install quickly and seamlessly. Could not suggest this more.

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Jul 27, 2023
Meredith B.
4 out of 5 stars review

Runs well, looks good for a window A/C unit

Shipping was quick, product was easy to install and it is churning out cool, dry air in my house. It's working fine and I am happy with it. The only reason I don't give it five stars is that that thermostat isn't quite accurate and I have to set the desired room temperature much higher than I really want it or the unit will keep running and the room will be too cool. But once I figured that out, it wasn't a problem anymore. The only other reason for the four-star rating was that the included panels for the sides of the unit aren't exactly the same height as the unit, they're just a tad shorter, so it detracts from the overall sleek aesthetics. But I am overall very happy with the unit.

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Jul 18, 2023
Aileen R.
5 out of 5 stars review

Great purchase

I really like how quiet it is. There is no more sound than like having a fan in the window. It was really easy to install and would recommend windmill to everyone. I don't have central air just window units I will be purchasing another one in the near future.

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Sep 26, 2024
Jamie M.
5 out of 5 stars review

What a wonderful air conditioner.

What a wonderful air conditioner. Our first one had issues and Windmill promptly sent out our replacement which works great. It’s quiet and no glaring display while sleeping. Great customer service, thank you to the folks at Windmill for your time and assistance. You are very much appreciated.

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Jun 15, 2023
Yvonne F.
5 out of 5 stars review

Hot upstairs!? Get the Windmill

We weighed investing in a ductless system vs the windmill and ultimately decided for our needs, the windmill ac unit was perfect. We purchased the 8k btu with the whisper tech feature since this is for our second floor and is placed in our master bedroom. Our central AC just does not really work for the second floor. This unit Iexceeds our expectations. It was super easy to install, it’s very quiet and efficiently cools not just our second floor but, as a bonus, also our first floor. We have our central air set at 80 degrees and the downstairs temp reads anywhere from 70-75, depending on time of day and outside temp. The upstairs is super comfortable and while we have the windmill unit set at 75 (on eco), it consistently reads lower. To be fair, we have a brick house and great insulation. My husband says this is the sleekest window unit he’s ever seen and he’s right! It looks good on both sides. We definitely do not regret our decision to just get the windmill vs the ductless system.

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Jun 22, 2023
Kristian L.
5 out of 5 stars review

A Fantastic AC

I've owned a lot of different window air conditioners in my life, and Windmill's is by far the best. It's significantly quieter than any other unit I've ever used, looks great, and most importantly is incredibly effective at cooling our apartment (we have the 10k BTU model and our apartment is about 850 sq. ft). I also really appreciate that the air is vented vertically; I really feel like it allows for better circulation of the cool air. Lastly, the app is great; clean, simple, easy to use. Love our Windmill, would definitely recommend them to anyone in the market for a new window AC.

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Sep 13, 2021
Rhea S.
5 out of 5 stars review

Best modern AC!

Took the plunge and came across this modern AC after reviewing different models. It’s far quieter than the conventional older traditional air conditioners and I love that I can use the app or Alexa to turn it on & off. I will say, I did have to get someone to install the triangular outlet but the wait was worth it! Very happy with my purchase.

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Oct 22, 2021
Gail N.
4 out of 5 stars review

Overall pleased, but easy fixes could make 5 stars

I purchased a Windmill AC as it was the best looking from the most reliable source I could find. The customer service is awesome! But issues that make me take off a star: 1) an instructional video showing ALL the steps of installation. The one they have now is just a marketing one promoting ease of installation rather than being helpful how best to position the unit when drilling holes and 2) there are folks such as myself who will be taking the unit out of the window during the winter - would like a way to purchase additional decorative plugs as I'm sure they'll get damaged as they are popped out over time

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Jul 19, 2023
Richard F.
5 out of 5 stars review

They are used in an

They are used in an apartment in NYC. Crazy small windows. They installed easily, they look fantastic and they completely cool the aprartment. I say they as I installed 2. Very happy with the whole process, from ordering, delivery, installation and how they work.

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Jun 3, 2023
Rebecca B.
5 out of 5 stars review

Ssshhh…Bbbrrrr FABULOUS

We opted for the whisper technology upgrade. It’s very easy to install- my husband had ours installed & set up & running in less than 20 minutes. It is SO quiet- husband says it’s bad because he can now hear the rain on the unit- it’s fine he is NOT a light sleeper! And COLD! We thought our old one was cold… but apparently not so much! Our previous unit was 17 years old and ran fine until we bragged on it- then POOF it stopped working. Things have definitely changed in 17 years! We are still in our first week of ownership, but we like it, and the app is sweet!!

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