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Customer reviews for Windmill 12KBTU Window AC with Inverter, Eco Friendly, Easy to Install, 3 Cooling Settings, 3 Fans, Insulating Side Panels, App and Voice Controlled for
Windmill 12KBTU Window AC with Inverter, Eco Friendly, Easy to Install, 3 Cooling Settings, 3 Fans, Insulating Side Panels, App and Voice Controlled
4.8 out of 5 stars
stars1,359 ratings1,358 reviews
  1. 5 stars89% (1,212)
  2. 4 stars7% (91)
  3. 3 stars3% (40)
  4. 2 stars1% (13)
  5. 1 star0% (3)
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Showing 461-470 of 1,358 reviews
Aug 15, 2022
Julie N.
5 out of 5 stars review

Sleek, easy to install unit!

This was my first time purchasing and installing a window AC unit, and installing this unit was so easy! I love the way the unit looks, and the Wi-Fi was pretty easy to set up as well. My only complaint is that there was not enough insulation provided, and even though it's annoying to purchase additional insulation, it's easy enough to find. I'd highly recommend this AC unit.

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Aug 18, 2022
Nicholas F.
4 out of 5 stars review

Favorite Ac I’ve ever purchased

The windmill ac was very easy to install… the side panels make it look so much nicer than a regular ac. I love how the light from the setting change dims after a minute or two so it doesn’t shine and glow all night when trying to sleep. I love that I can control it from my phone too.

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Dec 23, 2024
Lois S.
5 out of 5 stars review

Best AC and customer service

The AC is quiet, powerful and efficient. I had an issue with the thermostat and I called customer service. They were extremely helpful and we trouble shot together. When we couldn’t solve the problem, they replaced the unit free of charge. So far, working with Windmill has been a wonderful experience.

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Aug 9, 2023
Candece D.
5 out of 5 stars review

Life saver!

Purchased this to replace a cheaper brand I’ve had for a few years in my bedroom. It was easy to install and operate. I’ve noticed a huge difference and improvement in how quickly the room is cooled and maintained on the auto feature. Previous air conditioner never seemed to shut off! I live in an old farmhouse without much insulation so the temp in my bedroom can hit 90 pretty quickly on hot days. The Windmill gets the room cooled quickly and maintains that temp. Finally, I can sleep comfortably!

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Sep 1, 2022
Diana L.
4 out of 5 stars review

The iPhone of ac’s — but the sound isn’t as quiet as I thought it’d be.

It’s really got it all the design is so sleek and minimal. The wifi connectivity is amazing. The ability to switch on the ac as soon as you know you’re heading home to come home to a pre-cooled room is *chef’s kiss*. My task rabbit mentioned it was one of the easiest installations he’s ever done and will be recommending his friends. Only think I’ve been questioning is these sounds that’s comes out of it sometimes while running. It almost sounds like a full sized refrigerator is running (mind you I got the small 6000 BTU). Not sure if this is normal or if it was accidentally dropped during delivery. Other than that, this ac is like the iPhone of ac’s.

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May 29, 2022
Kitty T.
5 out of 5 stars review

The air filters out so

The air filters out so evenly and cools the entire room. Definitely a plus for when your window is higher and allows for the air to filter out installation was a bit tricky but our window frames are really old so just be mindful of the wood. Otherwise it's amazing and worth every cent.

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Jun 23, 2022
Kenta N.
5 out of 5 stars review

Great Customer Service

I haven’t actually had a chance to use the AC yet, so I can only tell how it looks so far…and it looks great indeed! Instead I would comment on what I have experienced through ordering the unit. As far as the customer service goes, it is the best! I had hard time receiving the original shipping; Windmill took my troublesome situation very seriously and arranged an alternative shipment for me. It was very sweet and reassuring. You might know how it would feel when somebody would listen to you and respond to you with sympathy in some hard time, and in this case, that somebody actually solve the problem you are having as well! So if you ever hesitate purchasing this product for its weight or price or whatever that comes in your way, don’t be worried. A) they will help you receive the product in a great shape. B) it definitely is worth the money you would spend even just for the quality of the service! I know what I’m saying. Oh and about the quality, please read other peoples review.

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May 20, 2023
Nancy D.
5 out of 5 stars review

I love my Windmills, they

I love my Windmills, they are the perfect air conditioner for smaller rooms such as my study, where the air doesn't blow directly on my desk and me--and also ideal for bedrooms, since they are--and I am so looking forward to my new super quiet Windmill--quiet, well insulated, and maintain an even temperature thanks to their excellent thermostatic controls. The low profile and pleasant cover are also an asset--also in situations where the machine can be seen from outdoors, the grille is more like a nice garden fence than an a.c. exterior. Congratulations to this extension of a family tradition in the air conditioning business. And also thanks for the charming covers. Last but not least, the customer service is exceptional.

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Jun 25, 2023
Daniel M.
5 out of 5 stars review

Replaced an old window unit

Replaced an old window unit with a Windmill and honestly couldn't recommend it more to anyone looking for a new window AC unit. The kit that the unit comes with is amazing and really helps to keep the cold air inside, rather than escaping out plastic side panels that don't seal well. The app is great as well. My favorite feature is the kWh monitor, which shows you how much energy the unit is using (or isn't using, in the cast of eco mode) over time. I was pleasantly surprised that the cost wasn't much greater than most other brands you'd find at big box stores. Overall, would definitely purchase another one if I ever needed another unit replaced in my home.

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Sep 14, 2024
Mary T.
5 out of 5 stars review

GOAT AIR CONDITIONER

I purchased a 10,000 btu air conditioner for my living room and love that it was easy to install, its quietness when on and simplicity in operation. A plus is that I can turn it on from my iPhone. I liked it so much that I bought a 6,000 btu Windmill for my bedroom. I hope they make a through the wall model soon.

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