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Customer reviews for Windmill 12KBTU Window AC with Inverter, Eco Friendly, Easy to Install, 3 Cooling Settings, 3 Fans, Insulating Side Panels, App and Voice Controlled for
Windmill 12KBTU Window AC with Inverter, Eco Friendly, Easy to Install, 3 Cooling Settings, 3 Fans, Insulating Side Panels, App and Voice Controlled
4.8 out of 5 stars
stars1,359 ratings1,358 reviews
  1. 5 stars89% (1,212)
  2. 4 stars7% (91)
  3. 3 stars3% (40)
  4. 2 stars1% (13)
  5. 1 star0% (3)
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Showing 451-460 of 1,358 reviews
Feb 4, 2025
Jess B.
5 out of 5 stars review

My Favorite AC EVER

This AC unit is SO pretty and it completely cools the room within minutes. The set up was extremely easy and stream lined. I love the way it looks, and I love that they thought to make simple covers for the accordion parts on the unit. I love that it's controlled by an app too. 10/10 I've recommended this unit to everyone who will listen!

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Jun 27, 2022
Esther D.
5 out of 5 stars review

Very happy with this purchase!

This AC is quiet which is very important when you work from home and are on the phone all day. I love the remote and the Eco setting—other AC’s are noisy and make the room way too cold. It’s much easier to customize the temp with the remote and Eco setting combined. Very happy with our purchase!

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Aug 11, 2022
Scott D.
5 out of 5 stars review

Upstate Breeze

We are pleased with the performance of the Windmill so far. It arrived at the perfect time- the first week of August 2022 as the heat wave was building back up in the North East. It is a much quieter air conditioner than any we have ever owned. Much needed!

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Sep 15, 2024
Julia R.
5 out of 5 stars review

Excellent!!

We love our Windmill A/Cs! They are so quiet and efficient, and more attractive than any other window unit I’ve ever seen. We had 2 units for over a year— and one stopped working. Windmills customer service was excellent! They quickly shipped us a new unit free of charge, even after our warranty was expired!

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Aug 30, 2023
Barbara G.
5 out of 5 stars review

Repeat Order

I just installed my second Windmill which is as good-looking and functional as the first. I love that the AC shoots the air up so it is not blowing directly on you but creates a flow of cool air that keeps the entire room pleasant. The support staff was knowledgeable, responsive and super nice.

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Feb 10, 2023
Barbara S.
5 out of 5 stars review

We really appreciate how you

We really appreciate how you helped us with the replacement of our Windmill AC. It means so much to have a company really stand behind their product. We were so happy to have found an AC that was quiet. When the unit started to malfunction, it was devastating as we had just purchased it in August of 2022. Thank you Windmill Air for helping us with our replacement. We love our Windmill AC, Thank You

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Jul 16, 2024
Jaime S.
5 out of 5 stars review

LOVE IT SO MUCH, I bought another one!

I love my new AC! I got the 12,000 BTU one because I have about 1,500 sq ft down stairs. It cools the whole place very easily! I love having the app on my phone to allow me to turn it on when I'm on my way home. I just purchased another one for my upstairs area! Super easy to install in the window and it's nice to have the winter cover so I don't have to remove it from the window. Just need the 12,000 BTU cover to come back in stock to get one!

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May 11, 2025
Kelly W.
5 out of 5 stars review

Great air conditioner!

Purchased this for my niece who is pregnant for the summer. Her older air conditioner would pretty much do roast or titanic cold. They love the Windmill one! It is quiet and with the filter makes the air smell nice and clean! And now they are able to control the temperature WAY more efficiently.

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Jun 24, 2023
Logan M.
1 out of 5 stars review

Totally freezing last night - not a good product!!!!!

Installed AC, set for 68 deg. Compressor runs constantly, room gets down to 63, totally freezing, compressor still runs! Tried again - set for 76 deg. Compressor running constantly, gets down to 69 deg. Still running! Totally disappointed. Bought based on Wirecutter review. I expect this device to keep temperature, not make it super super cold. Don't know how to solve problem.

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Sep 18, 2023
David F.
4 out of 5 stars review

A Great Air Conditioner

I'll keep this brief: - The AC itself is genuinely beautiful -- neat and clean and (downside) it makes you realize how unattractive other air conditioners are. - Installation guide is comprehensive and easy to follow -- and installation itself isn't that hard. (Just make sure you have all the tools lined up.) - The AC is, indeed, very quiet -- a pleasant Shhhhh. Much quieter than my old one, though right now there's a slight rattle because my window's a bit loose and I haven't figured out how to tighten it all down. Yet. - The air flow, diagonally out the top, not from the front, just works better. - I don't love the "add AC to your WiFi/download app/sign up/etc.," but I understand most folks will see that as a good thing. For me, just a lot of steps for...?

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