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Customer reviews for Windmill 12KBTU Window AC with Inverter, Eco Friendly, Easy to Install, 3 Cooling Settings, 3 Fans, Insulating Side Panels, App and Voice Controlled for
Windmill 12KBTU Window AC with Inverter, Eco Friendly, Easy to Install, 3 Cooling Settings, 3 Fans, Insulating Side Panels, App and Voice Controlled
4.8 out of 5 stars
stars1,359 ratings1,358 reviews
  1. 5 stars89% (1,212)
  2. 4 stars7% (91)
  3. 3 stars3% (40)
  4. 2 stars1% (13)
  5. 1 star0% (3)
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Showing 441-450 of 1,358 reviews
Jul 17, 2023
Holly W.
2 out of 5 stars review

Doesn’t cool at all

I got a replacement sent as the original unit I bought was not blowing cool air. The replacement doesn’t either. It does not lower the temperature in the room at all, and the space it’s cooling is less than 250 sq feet. When I first turned it on, it blew cooler air for about ten minutes then became room temperature: This air conditioner does not work. Very disappointed.

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Apr 26, 2024
Nelson G.
5 out of 5 stars review

You Should Get One Right Now

I am so glad I upgraded to Windmill. Nothing was wrong with my old in-window AC unit, except that it was ugly. I wanted something more stylish, and what I also found was something much quieter! I didn't realize how loud my old AC unit was until I turned on the Windmill. I had to double check to make sure it was actually on - that's how quiet it was. And the fact that it has climate control and works with an app are just cherries on the pie.

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May 18, 2023
Thomas A.
5 out of 5 stars review

Happy Customer!

Just moved to NYC in May and wanted to purchase both an aesthetic and functional AC unit. The windmill is exactly that. I hired a task rabbit for the install through the windmill template so the install was a breeze. The unit is quiet on the low settings but can crank up and really cool down my room in a few minutes on the higher fan. The app is the best part and works seamlessly. I love to turn it on from my app when im 15 min from home so I can arrive into a cooled room.

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Sep 1, 2022
Diana L.
4 out of 5 stars review

The iPhone of ac’s — but the sound isn’t as quiet as I thought it’d be.

It’s really got it all the design is so sleek and minimal. The wifi connectivity is amazing. The ability to switch on the ac as soon as you know you’re heading home to come home to a pre-cooled room is *chef’s kiss*. My task rabbit mentioned it was one of the easiest installations he’s ever done and will be recommending his friends. Only think I’ve been questioning is these sounds that’s comes out of it sometimes while running. It almost sounds like a full sized refrigerator is running (mind you I got the small 6000 BTU). Not sure if this is normal or if it was accidentally dropped during delivery. Other than that, this ac is like the iPhone of ac’s.

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Jul 15, 2022
Hunter K.
5 out of 5 stars review

Windmill is a great brand!

We had a slight problem with the first windmill ac after it was working well for a while. We contacted customer support and we went through a series of troubleshooting. We were not able to resolve the issue, so they sent out a replacement unit which is working great! Very friendly people trying very hard to resolve any issues. Awesome air conditioner as well. They are so quiet and cool down the room very well. I would definitely recommend Windmill to a friend!

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Aug 5, 2022
Victor G.
5 out of 5 stars review

Great Purchase!!

I absolutely love my Windmill! It’s sleek, works great, and the customer service I received was top notch. I unfortunately had my new unit stolen from my building’s vestibule after delivery but Maggie was fantastic and they shipped me a new one quickly. I was so grateful considering this summer’s heatwaves. Installation was a breeze! I would recommend this AC to anyone looking to upgrade and improve their cooling capability in their home. Thanks Windmill!

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Jun 21, 2022
Lucy B.
5 out of 5 stars review

Terrific customer service!

The AC is lovely, basically the coolest window AC I have ever seen, but I would like to gush about the responsive and helpful customer service. I really appreciate the help with my oddball problem (nothing the company did wrong, just me trying to track down a theft when fedex delivered to my porch). You guys are appreciated for taking the time to get me a new unit and answering my questions.

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Feb 11, 2025
Daniel K.
5 out of 5 stars review

Very quiet and cool

Happy I made the purchase, this AC is nice and quiet and keeps my house nice and cool . I especially like the app with the ability to control it from wherever I am. I would like to thank Windmill for taking the time to make such a quality air conditioner.

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Jul 11, 2023
Ariana M.
5 out of 5 stars review

Best AC Out There!

I bought 4 of these units for our bedrooms and these are by far the best AC units we’ve ever owned! They work great, keep the rooms cool, SO quiet, and they also look amazing!! We are beyond happy with these and we tell all of our family and friends to buy them. Love them!!

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Aug 4, 2023
Gerold F.
5 out of 5 stars review

Best window air conditioner by a LOT!

This is the best window air conditioner I've ever owned. I purchased the 10,000 BTU model and it does a much better job of cooling the same space that the GE 12,000 BTU model it replaced. Not only that, but it is sooooo quiet. Its quiet in a way that you would not imagine is possible for a window unit. Finally, it has the easiest installation ever, and it literally comes with everything you need.

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Helpful?5LZBWMOUVYDJ13589919715