This is the 3rd purchase of your A/C and I must say that the main reason for purchasing them is because of their quietness and they are quiet. I like the idea of having them connected to my phone it makes it easier to turn them off or on or adjust them without having to physically go to each room. As a bonus they do look a lot nicer than our other ones that where replaced .

I purchased this for a guest bedroom in our summer home. First of all, it was amazingly easy to install. Secondly it it beautiful - my wife, a designer, commented that it looked like it belonged in the room. Finally, our guests have commented both on the efficiency of the unit and the lack of noise. All in all a great addition to our home.

I bought my first Windmill AC for my bedroom, purchased from a retail outlet. I purchased a second for my living room after installing the first. Installation was pretty straightforward, especially if you've installed other window ACs. The process is pretty much the same, but Windmill instructions are super clear, and they provide scissors for trimming the side trim. Delivery was fast and smooth. And they look fantastic, inside and out. My bedroom one isn't one of the whisper quiet ones, but I'm OK with that. I like the hum, helps me sleep. I did get the quiet one for use in my livingroom, and it doesn't really interfere with my TV watching. Very quiet, much more quiet than the one it replaced. The app works great! Though you do need to find the right app, there are a few Windmill apps. It also works with Google Home, to turn on and off the unit only. Other controls require the app. Very happy with my 2 purchases!

The Windmill team was super supportive and helpful when my original order went missing. Once I received the replacement, I was happy to start using it. It's powerful and useful in my third floor studio apartment and is aesthetically way better than any other window AC option that I've found.

I recently purchased this unit, but FedEx delivered it to the wrong address. They were zero help and I couldn’t get a real person on the phone, so I reached out to Windmill Support. They were AMAZING! Nashla and Domo, the two who helped me, answered my emails in minutes and were there every step of the way. There were a few more hurdles, but they got a replacement unit out to us so quickly, and even worked the delivery around my partner’s and my schedules. Also, the AC itself is wonderful. It keeps the whole apartment (and our cats) nice and cool, and you don’t have to run it all day long since you can control it anywhere from your phone. Great product, even better staff!

I found this brand looking on a Home Depot site, but since it was a brand I was not familiar with I decided to do some more research, came upon their website and decided to order direct. The only issue I had was the bottom of the box separated from the top of the box during shipping and carrying it up the stairs it slipped and I was worried we damaged it. Thankfully it was not damaged. Install was super easy. I work from home on Zoom all day in the room it is in and my #1 requirement was that it was quiet. It is very quiet, especially on Eco. It also works really well keeping my space actually a little cooler than I need. Sometimes on Auto it does not shut off when it reaches temp which is a bit challenging, but I would rather have it cool too much than not enough, so all good.

A good product with even better customer service! I love that it's a smart unit so I can integrate it with my smart home scheduling. I think there are some internal engineering design flaws that need to be worked out. But when something failed, they stepped up and replaced the unit for free after a lengthy troubleshooting process to try and fix it first. But I will implement the fix on the unit before I even plug it in and hopefully we won't have any more problems. It is a clean look for the installation. Way better than every other window unit out there. My daughter loves the look. PS. It comes with a pair of scissors to cut the weather stripping too!

Windmill does not disappoint in anyway. I had an issue with my first unit, I was quickly able to contact customer service and receive the appropriate help. The unit not only looks great but it also cools down my room in a matter of minutes. 10/10 recommend.

I purchased a Windmill air-conditioner a year ago and it stopped working. I contacted them and they replaced the unit free of charge and in a timely manner once I was able to provide them with all of the back up documents. I now have the new unit installed and it is sleek and quiet.

The Windmill team was amazing to work with. I received my AC and noticed it was making a buzzing noise. After some troubleshooting with the Windmill team, they offered to send me a new one to ensure I was fully satisfied. All interactions were extremely attentive and helpful. The window unit now works nicely as well!