Skip to Main Content
Sams Club
Sams Club
Customer reviews for Windmill 12KBTU Window AC with Inverter, Eco Friendly, Easy to Install, 3 Cooling Settings, 3 Fans, Insulating Side Panels, App and Voice Controlled for
Windmill 12KBTU Window AC with Inverter, Eco Friendly, Easy to Install, 3 Cooling Settings, 3 Fans, Insulating Side Panels, App and Voice Controlled
4.8 out of 5 stars
stars1,359 ratings1,358 reviews
  1. 5 stars89% (1,212)
  2. 4 stars7% (91)
  3. 3 stars3% (40)
  4. 2 stars1% (13)
  5. 1 star0% (3)
Write a review

Customer photos

  • +16 images
Sort by |
Showing 341-350 of 1,358 reviews
Aug 26, 2024
Nancy T.
5 out of 5 stars review

Installation is a breeze

The Windmill AC was a breeze to install! I am a petite woman and installed by myself. The window it is sitting is was easy also because it leans out to my deck about 4 feet off the ground. It cools a room quickly and quietly. I am very pleased with the purchase.

Review from Windmill
Helpful?5LZBWMOUVYDJ13589919715
Jul 21, 2021
Clarissa T.
4 out of 5 stars review

Aesthetically Pleasing

Very aesthetically pleasing in our apartment. Installation was not an easy as it seemed and were very worried the unit would fall out of the window. We're on the fourth floor of a walk up. However, so far so good. The filter is really easy to clean and it's nice to be able to control the device from my phone. Definitely keeps the living room nice and cool. Would most likely purchase again!

Review from Windmill
Helpful?5LZBWMOUVYDJ13589919715
Jul 4, 2024
Jennifer M.
5 out of 5 stars review

Effective, Sharp-Looking Unit & Great Customer Support

Wow! The customer service for Windmill is efficient and effective. We were having issues with the power on our unit one evening and messaged Windmill Customer Service-we received a response back right away with. troubleshooting steps. They ended up replacing our unit-and we received the new unit just a few days later. I cannot recommend this company enough! We are back to cool and refreshing air in our home.

Review from Windmill
Helpful?5LZBWMOUVYDJ13589919715
Aug 15, 2023
Nancy C.
5 out of 5 stars review

My new Windmill AC is

My new Windmill AC is the best decision I made this summer. Aside from how good it looks, it was super easy to install and is quieter than my old unit. I’m impressed with how easy it is to reach customer service and how responsive they are in addressing any questions or concerns.

Review from Windmill
Helpful?5LZBWMOUVYDJ13589919715
Jun 20, 2023
krystin A.
5 out of 5 stars review

OBSSSED

I am absolutely in LOVE with my Windmill AC unit. It has comepletelt transformed the look of my living area and I absolutely will be purchasing a second unit. The wait cools the room is also SO much better than traditional units as it comes out the top not directly at you!

Review from Windmill
Helpful?5LZBWMOUVYDJ13589919715
Jun 20, 2024
Georgette G.
3 out of 5 stars review

Almost perfect

Overall the unit is good. It looks nice, it cools the room well but the main issue I have is that it doesn’t remove any humidity from the air. I have the unit installed properly but it has never dripped water. This is a big problem because outside the humidity is often 70%+ and right now the room I have the unit in is 75% humidity. Ac units should pull moisture out of the air but this one doesn’t. I have it set to 68 degrees and fan speed on 3 so I’m not sure what else to do. I’ve had to add a dehumidifier to the room which seems counter productive at this point.

Review from Windmill
Helpful?5LZBWMOUVYDJ13589919715
Jul 14, 2023
Sarah B.
2 out of 5 stars review

Can’t recommend

I wanted to love this - believe me - after having a rough bad luck streak with broken air conditioners I desperately wanted this to be perfect. But sadly I’m on my second windmill AC (after the company fairly seamlessly replaced my first - points for that) and this one is just as loud and metallic sounding as the first unit. Chugs with any effort at all. I can’t afford to replace this again but I will be sleeping with earplugs all summer and getting rid of this before next season.

Review from Windmill
Helpful?5LZBWMOUVYDJ13589919715
Jul 22, 2023
michael m.
5 out of 5 stars review

A Great Addition To Our Home

I purchased this for a guest bedroom in our summer home. First of all, it was amazingly easy to install. Secondly it it beautiful - my wife, a designer, commented that it looked like it belonged in the room. Finally, our guests have commented both on the efficiency of the unit and the lack of noise. All in all a great addition to our home.

Review from Windmill
Helpful?5LZBWMOUVYDJ13589919715
Jul 20, 2022
Emma H.
5 out of 5 stars review

Saved my summer

Shipping was fast (and getting your AC shipped in NYC is near crucial) and installation was super clear and easy. Loved the touch of including scissors to cut the insulation foam. Also seems crazy that no other AC thought to make the metal grate on the outside have round holes instead of tiny horizontal slits that 100% have cut my hands in the past. But best of all the unit looks as cute as a window AC can and I like that the air flow isn’t super directed in one direction but more diffuse.

Review from Windmill
Helpful?5LZBWMOUVYDJ13589919715
Jun 30, 2022
Hannah S.
5 out of 5 stars review

In love!

I didn’t know it was possible to love an AC so much!! It is very sleek and looks sooo much better in my window than the old monstrosity of a unit I had before. Intuitive to use, especially the remote/app. My favorite part is that the air comes out of the top of the unit, so I can sit on my couch and not get blasted by air. Subtle yet powerful in every way.

Review from Windmill
Helpful?5LZBWMOUVYDJ13589919715