Though I was thoroughly pleased with my windmill AC unfortunately I had a situation and the unit wasn't operating correctly. Frankly, I was concerned that the only way to communicate with customer service was through email, but my concerns were eased when they responded quickly. After working with me to try to correct the problem they decided that the unit should be replaced and had a replacement shipped within 2 business days. Their customer service team is superior to any other company I have ever had to deal with! I am now, again, enjoying the comfort my ac provides.

I really like how quiet it is. There is no more sound than like having a fan in the window. It was really easy to install and would recommend windmill to everyone. I don't have central air just window units I will be purchasing another one in the near future.

I was looking for a clean, minimal style air conditioner that wouldn't take up a ton of room or make a lot of noise like my previous units. My new Windmill unit has been a dream. It's modern, stylish, and the noise level is low. I also love controlling it from the app when I'm out and coming home. Highly recommend!

My first windmill had an issue with the temperature setting. After a month and a half after installation, the temp. on the unit would drop to 60 degrees and I could not raise it up with the phone app, remote or using the control on the unit. I contacted support and they responded within a few hours . We tried several steps to resolve the issue with no luck. Windmill then sent me a replacement unit and informed me to keep the old unit. Excellent support and response Windmill!!.

This is the best window air conditioner I've ever owned. I purchased the 10,000 BTU model and it does a much better job of cooling the same space that the GE 12,000 BTU model it replaced. Not only that, but it is sooooo quiet. Its quiet in a way that you would not imagine is possible for a window unit. Finally, it has the easiest installation ever, and it literally comes with everything you need.

This AC is quiet which is very important when you work from home and are on the phone all day. I love the remote and the Eco setting—other AC’s are noisy and make the room way too cold. It’s much easier to customize the temp with the remote and Eco setting combined. Very happy with our purchase!

LOVE this AC!! Also got the fan which is just as fabulous. Both are modern and easy to keep clean. That’s what I love best about the fan! We had a problem with delivery and the Windmill team was right on it, making sure we received our order promptly and safely. These guys are awesome!

Tried troubleshooting with a technician for my gifted ac unit. The tech was very knowledgable and prompt. Told me what steps to take. turns out my unit needed to be replaced so they sent me a replacement in which I recieved days later. Very quick service and shipping. Highly recommend their customer service can't be beat!

I've installed multiple window-mounted units and this one eliminates the initial setup steps that usually take 15 minutes. The unit replaced a 3-year old name brand AC which was very noisy. The Windmill whispertech 8000 BTU is remarkably quiet and is a vast improvement over the previous air conditioner. The ability to program its operation is a very useful enhancement.

Hi , to it may concern I bought to air conditioners from you and so that one it' not working as it should. It's making aloud noise and loud boom sound. I would like to return it but I throw the box away thinking that everything was going to be fine. I hope that you guys can help me. Sincerely yours. Wilfredo Alarcon