My brother and I were ready to install it and had all these extra tools and stuff prepared and couldn’t believe how quickly it went, and also that we didn’t need any extra tools! Pre-assembled accordion sides is a time saver and game changer. Taking off one star bc despite being WhisperTech, it’s really quite noisy during the cooldown phase after the desired temp is reached and the compressor turns off.

Love the look of this and the installation was pretty easy! Having an app for your ac makes it feel so fancy but it’s also so nice to be able to set it to whatever temp you need before getting into the room. It’s a great machine and blows the air up so it’s not blowing directly on you but is cooling the whole room.

TLDR: Our brand new AC never worked, I had a frustrating experience initially with customer support, but I did get a replacement AC eventually and that works. We bought a 8K BTU Windmill AC on Amazon. We got it installed two weeks back. Then in last week’s heat wave, we turned it on and it did not work. Must have had a bad compressor. I reached out to Support on the site’s chat and they assured me they would prioritize sending and installing a replacement because of the heatwave. I also emailed Support and they too assured me that they would reach put regarding the replacement. I didn’t hear anything for a day. Followed up, and still didn’t hear anything. Basically I was ghosted. Then I got an email saying they will send a new one, but not install. I had had to pay a lot of money for the installation. So I sent them the promise I had got that it will also be installed. Then I was ghosted. Finally I sent a stern email saying they could refund me the money for installation and just send the new AC. Then I finally got a response. They sent a replacement and gave me an Amazon gift card for the installation. It arrived quickly (via Fedex) and it was installed and this one works. It looks great. I was very frustrated last week because I was left stranded AC-less during a heat wave and was just plain ghosted. But, the company stands by its warranty and sent a replacement. I am impressed by that and grateful. Thanks to Maggie who responded and took care of everything. I understand that machines don’t always work but a company that stands by its products deserves appreciation.

I couldn’t be happier with my Windmill AC unit. It’s sleek, modern, and blends perfectly with my apartment decor—nothing like the bulky, outdated window units I’ve had before. Installation was a breeze (took me less than 15 minutes), and it fits securely with no rattling or drafts.The cooling power is impressive—it chills the room quickly and evenly, and the fan is super quiet, even on higher settings. I love the app and smart features too; being able to control it remotely and set schedules has been a game-changer for comfort and energy savings.Windmill has clearly thought through every detail, from the cleanable air filters to how easy it is to get replacement parts. If you want an air conditioner that actually looks good and works flawlessly, this is the one. Highly recommend!

I love it I had like three ac’ s now I got one great windmill ac that keeps the downstairs cool and I got one upstairs that keeps the upstairs nice and cool I appreciate the great work u did designing it and how much it works well keeping the house cool keep up the great work at windmill thanks

I had to buy a new AC because of a major recall on the brand I had. I'm really liking this unit. I feel like it cools more completely with less effort, it's quieter than most units I've ever had, and it's much nicer looking which isn't important but nice to have. My only, only wish is that they sold a support bracket for it. Needed or not I always feel better with it and my last brand had one designed for it so I got spoiled. :)

The design is sleek and it’s much quieter than the previous unit we are replacing. The customer service really is outstanding. I had a question about the size I would need for our room. It was a Saturday so I really didn’t expect to hear back from someone but I did and it was within 45 minutes. I also had a small problem with the unit we received and it’s been handled with ease. I also love being able to use an app to control it. Everything was very easy and were very pleased with the cooling and efficiency.

We had originally ordered two Windmill 8,000 BTU units and one was great but the other rattled and was quite noisy. We were disappointed since one of the selling points of Windmill is that they are quieter than most. Customer service worked with us to trouble shoot but nothing helped. They then sent us a second unit in a very timely manner, and with no hassle. I would recommend this product and company to anyone without reservation!!

Our AC unit was making a lot of noise. We were asked to answer questions and send a short video of the problem, which we did, and they immediately sent us a new AC unit for free. They even followed up when they didn’t hear back from us initially. Very impressed with this customer service. Hoping the new unit is quiet as advertised, and if it is, we will be loyal Windmill customers!

The A/C is quiet and looks great but, it doesnt really get the room cold very well. Not a huge fan of the air up design but its not horrible its just I can turn it on and set it to high at the lowest setting and wont even feel much temperature difference for a few hours even though its the right size btu for my room. I wanted to love it, it was easy to install and to connect to on the app but it just doesn't do the one thing i needed, cool the room at a reasonable speed. I also was pretty disappointed by the filter, its only a few inches big in the center of the intake where as for the price and advertising of it i expected it to cover the entire area and not just a small portion in middle so it doesn't seem like itll do too much.