Hi, there. Thanks for leaving a comment about our Member's Mark Chicken Fajitas. We value your feedback, and hate to hear that you didn't find these as tender, juicy and delicious as they should have been. We focus on quality, and pride ourselves on making tasty, convenient products that make meal preparation easier so there's less time in the kitchen and more time doing what you love. For additional customer service and to help us investigate this further, please be sure to contact Sam's Clubs Member's Mark Call Center at (888) 301-0332 (open Mon-Fri 8 a.m. - 5 p.m. CDT). We hope to be able to make this up to you!