Altogether a good product. We put it up Christmas Day and Boxing Day, with some help from my brother who was visiting. There were some boards that were a bit warped but it wasn't enough to keep it from going together. We did need to re-drill a few holes that didn't line up properly, but we had tools so it wasn't a problem. AND they included extra hardware of every kind, which we didn't actually need with this kit but have with others (which can be a real nuisance). The least satisfactory issue was the freight company, Estes Freight. It sat in the Phoenix warehouse for a week before they got it out to us, and no-one there would answer the phone or return our calls.

Backyard Discovery must have made improvements to the QA of this product because mine fit together perfectly! The most time consuming part was re-staining it to fit the look I was going for, but it was well worth it. I was able to set it up over the course of an afternoon and couldn't be happier with the end result. At this price point and the ease of setup, I wouldn't recommend any other pergola.

[This review was collected as part of a promotion.] I love this pergola . Got it 7 months back and have gotten many compliments from friends n family. It makes hosting backyard get togethers so much more fun n special! Or even just enjoy your quiet cup of coffee or a glass of wine! Love my pergola !!

[This review was collected as part of a promotion.] This pergola is a beautiful addition to my backyard. Purchase and delivery was flawless and all the pieces were in great condition. And it was easy to put together!! Again, this pergola is a beautiful addition that adds so much character to my outdoor space.

I bought this a month ago and am pretty happy with the product. Instructions were good, but with warped wood for some pieces, the hardware was barely connecting. We found it easier to assemble the frame upside down, and it would have been better to assemble right next to the final location due to the weight.

I never leave reviews. And I'm the person that wondered why people say that. I assumed it's either because they may be trying to persuade someone either or way, who may be on the fence about buying a product. They are satisfied or dissatisfied. In this case, I am highly satisfied. The pergola is great. A few minor cracks in one of the 4 main corner posts, due to shipping I am assuming. I didn't call or complain, I didn't notice to I had put it up. It should be okay. I bought 2 months ago. It's been up a month now. Took about 7 hours over two days. I did alone. I had my wife to the corner post once I stood each side up. I attached all the separated parts together first in the garage. Then moved to the outside to set up. Went very smoothly. Please see attached photos.

My wife and I was looking to dress up our back porch off of our home. We saw this Pergola in a Sam's flyer. It was a nice fit. It allowed my wife to dress up our back porch and provided a wonder place to drink coffee in the morning. It did take longer to build then the manual says and it took three people but it was well worth it. We love it! And we have received many compliments not only from family and friends but even strangers who have pulled in the driveway and told us how nice our porch looks!

I bought this pergola last year and requested installation service as well. I am fully satisfied with the way this transaction took place. Pergola itself is pretty great and my friends loved it. I refer them backyard discovery and would like to do business again with them.

Our home is always changing--inside & out; & every change creates a new "pop":. This time we added a room!! It all started after switching out the last section of old board decking to brick, matching the rest of the existing bricked deck--improving both the look & function of our yard. But, looking out at the expanse of this all brick deck, even with colorful furniture & our usual riot of plants, something was missing. Somehow, we needed to frame that section, a place where we entertain and also shelter a lot of plants. (I'm a gardener). It's Florida; summer sun is merciless on human skin and, more importantly, all of our plants shriveling in our summer heat; they can't hop up and escape into the AC. What we needed was a pretty shelter from direct sun; we needed a pergola! And this baby is a champ. Ordering was easy, the perfect size for our spot, delivery on time; my husband Bill added 2 applications of weather coating, we hired the brick guys to assemble it (we are old :-)). And now we have more than a pergola; it is a ROOM-- partly nestled under our old magnolia, decorated by our happy shaded plants, and furnished by our colorful furniture (I am a painter), the pergola frames it all and creates the perfect space whose form is lovely and which functions to give us what we needed: a solid, sturdy, shade-providing structure. We already have subprojects planned: our copper pelican perches on the top corner; to add even more shade, we are installing lattice panels over the widely spaced roof slats, and we are adding electric outlets for some good old Florida fans, also hanging solar lights to line the top structure. That's for starters. You never know what might come next! It never ends. Thank you, Backyard Discovery!

This will be the second summer we have used this pergola. I am still pleased with it. I followed others advice and treated the wood with spar urethane before assembly. It would be easier to assemble with a couple adults. However, I was able to put it up with a little help from my 11 year old daughter. When the Oklahoma heat ramps up, I put a shade cloth over it to provide more shade. Over all I am very pleased with the pergola.