Pleasantly surprised by the accuracy and condition of the contents of the shipped pergola. No missing parts and all components were in excellent condition. For such a large amount of wooden parts I expected to find some pieces in either warped or cracked condition. However every thing was in great shape and all parts fit as designed. No holes were miss aligned and all hardware worked as designed.

My husband and I put this up over a weekend with a little help from the neighbor. I would be careful following dimensions for the holes on here. I'm sure people are trying to be helpful, but when I took out the manual, the hole distances were different and had to re-dig holes. I would recommend buying better cement screws if putting in cement.

Great pergola other than a few boards were extremely warped

they use cheap wood

I was going to design and build my own pergola. But when I saw this, I thought I could not build one that nice for the money. Now that I have completed, I think I could have done one nicer for a little more. The main structure of the pergola is good, but the decorative ends are separate of the main beams and do not match up nice to the supporting beams. In addition, the top 1x1's are shipped in two pieces, therefore I could not get all the ends to match and have some gaps. While the finished product is nice and relatively easy to put together, I wish I did my own construction.

Two boxes on a pallet, and bottom of box against the pallet was damaged, damaging 2 pieces of wood that the company will take two weeks to get to me. Probably 25% of the boards were bowed, rendering the predrilled holes useless. Along with my damaged pizza oven, which came in an undamaged box but included a large dent, damaged stone, and damaged stack, last time I buy online from Sams.

I had to put this Pergola together it has boards that would not line up and most of the 2x2 top parts warped

The pergola arrived damaged and had to be returned

very precise! So much better than going thru MANY how to's on Youtube....

We're very satisfied with our pergola and are happy we added it to our yard.