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Customer reviews for Backyard Discovery 12' x 10' Cedar Pergola, Choose Installation for
Backyard Discovery 12' x 10' Cedar Pergola, Choose Installation
4.7 out of 5 stars
stars
787 ratings751 reviews
  1. 5 stars82% (645)
  2. 4 stars14% (110)
  3. 3 stars2% (14)
  4. 2 stars1% (9)
  5. 1 star1% (9)

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Showing 121-130 of 751 reviews
Apr 12, 2020
Reviewer name: RichS
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Quaility of product and component precision.

Pleasantly surprised by the accuracy and condition of the contents of the shipped pergola. No missing parts and all components were in excellent condition. For such a large amount of wooden parts I expected to find some pieces in either warped or cracked condition. However every thing was in great shape and all parts fit as designed. No holes were miss aligned and all hardware worked as designed.

Review from backyarddiscovery.com
Helpful?1B0SV0HOEYGW13589509202
Sep 24, 2017
Reviewer name: MG
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Pergola!

My husband and I put this up over a weekend with a little help from the neighbor. I would be careful following dimensions for the holes on here. I'm sure people are trying to be helpful, but when I took out the manual, the hole distances were different and had to re-dig holes. I would recommend buying better cement screws if putting in cement.

Helpful?1B0SV0HOEYGW13589509202
Aug 28, 2026
Reviewer name: Cardstroms
4 out of 5 stars
4 out of 5 stars review

Few warped boards

Great pergola other than a few boards were extremely warped

Review from backyarddiscovery.com
Helpful?1B0SV0HOEYGW13589509202
Jul 28, 2017
Reviewer name: gldnhntr
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

bad product

they use cheap wood

Helpful?1B0SV0HOEYGW13589509202
reply from Supplier Response

Our sets come with a 5 year pro-rated warranty on them. And you can review the warranty in the back of the instruction book. Also please review the maintenance instructions in the front of the book. Following the maintenance for the set will help the set last. If you need any parts or have any questions or concerns please contact us at customerserv@backyarddiscovery.com.

Oct 2, 2017
Reviewer name: Kuffam
3 out of 5 stars
3 out of 5 stars review

I could have done better

I was going to design and build my own pergola. But when I saw this, I thought I could not build one that nice for the money. Now that I have completed, I think I could have done one nicer for a little more. The main structure of the pergola is good, but the decorative ends are separate of the main beams and do not match up nice to the supporting beams. In addition, the top 1x1's are shipped in two pieces, therefore I could not get all the ends to match and have some gaps. While the finished product is nice and relatively easy to put together, I wish I did my own construction.

Helpful?1B0SV0HOEYGW13589509202
Jun 8, 2018
Reviewer name: Mike
2 out of 5 stars
2 out of 5 stars review

Bowed boards

Two boxes on a pallet, and bottom of box against the pallet was damaged, damaging 2 pieces of wood that the company will take two weeks to get to me. Probably 25% of the boards were bowed, rendering the predrilled holes useless. Along with my damaged pizza oven, which came in an undamaged box but included a large dent, damaged stone, and damaged stack, last time I buy online from Sams.

Helpful?1B0SV0HOEYGW13589509202
reply from BYDSales

We apologize that the delivery was not as expected.

Jul 29, 2026
Reviewer name: Scott
1 out of 5 stars
1 out of 5 stars review

Will not recommend!

I had to put this Pergola together it has boards that would not line up and most of the 2x2 top parts warped

Review from backyarddiscovery.com
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Jul 6, 2018
Reviewer name: Aquila
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Arrived damaged

The pergola arrived damaged and had to be returned

Helpful?1B0SV0HOEYGW13589509202
reply from BYDSales

We understand thing can happen in transit and are always working to improve the system as well as the product warranty will cover any parts that arrive damaged.

Aug 6, 2026
Reviewer name: B.Hen
5 out of 5 stars
5 out of 5 stars review

Beats YouTube hands down!

very precise! So much better than going thru MANY how to's on Youtube....

Review from BILT
Helpful?1B0SV0HOEYGW13589509202
May 23, 2026
Reviewer name: Sv87
5 out of 5 stars
5 out of 5 stars review

New pergola

We're very satisfied with our pergola and are happy we added it to our yard.

Review from backyarddiscovery.com
Helpful?1B0SV0HOEYGW13589509202