We love it. It arrived quickly and on time. The installers ( Lynn and Dave from T&T ) were friendly, funny, so cooperative and there quickly. They were done in under two hours and did a wonderful job. By the next day, we had our table and chairs and a little decor and we have been enjoying it daily.

If you're thinking about buying this pergola, think again. Poorly made. Very unstable after put together. If I have it a good shove I'm sure it'll all come down. Also a lot of the top pieces, the purlins, don't match up. Some are cut too short so there are gaps. I was thinking about building my own but saw this in sale and thought it be great but was wrong.

We were looking to buy this pergola 2 years ago from Sams CLub when the price was $799.00....in 2022 the price rose to $999.00. Being a craftsman, i could have easily made a project out of this pergola, but in today's world, i'm sure if i would have bought the wood, screws, stain, etc myself...+ my time and supplies...that it would have equaled the cost! Overall, the unit went together easily - one person could do it with some sawhouses and supports, but erecting the unit was definitely a 2 person job. The instructions were clear and the pieces labelled inconspiciously. Overall, a very nice accent to out yard!

This took 4 people approximately 6 hrs to put together. The paper instructions were lacking. The app could not find the exact model. With that said, one board was cracked and one piece of hardware was missing. Still, would buy again because it looks great and the price was right.

Happy as a clam with our pergola, got it up in one day with help from a friend. Did my homework on the "Chinese Cedar" (C. Lanceolata) and which settled my concerns about longevity compared to western red cedar. Granted, I wouldn't mind having the wrc but wanted a kit and, quite frankly, those were w-a-y more expensive. And yes, there are cons, but not enough to offset my overall elation with the look. Pros: • Looks great! Absolutely love the color of the stain! • Lightweight pieces, very easy to handle • Installation not too terribly difficult and for 'most part' was hiccup-free • The electrical is rather nifty; not high tech, but nifty nonetheless. Cons: • Not at all a fan of the post bases, not enough meat to make me feel comfortable with anything more than a breeze. Recommend purchasing stronger ones, such as Ozco 54208 Laredo (Amazon) or similar from Simpson. • Very high # of pcs, made pre-sealing a real pain. I get why they do it that way but, still a pain. • Instructions were okay but could have been a little more spelled out. Found a couple of vids online but none showed the level of detail I wanted and omitted some very important aspects. We actually messed up and installed our posts facing wrong direction, but with some crazy ingenious luck, I was able to make it work so you'd never know it. • Yes, a number of the perlins and 1-2 of the beams were bowed but pulled out when fastening, for the most part at least. • The touchup pen was a joke – don't use it, will actually look worse. Instead, ask mfr to send you a small can of matching stain (they'll do for free) right after you purchase and before you get – you're going to need it. Tips/Suggestions: • As much of a pain as it was with the really high number of pieces, I still very much recommend sealing in the comfort of your garage. We put a min of 3 coats on every surface, 4-5 coats on the up-facing pieces. We brushed on Polycrylic satin and are very happy with the results. Sawhorses for finishing, and various 2x4's (or similar) on the concrete for drying. • Take your time during installation and pay attention, as you surely don't want to get that puppy standing only then to find out you did something wrong. Voice of experience ; ) • Purchase decorative, structural post bases as mentioned above. We are also crazy happy with the decorative screens we purchased – they really "made" the whole thing! (Freedom Sprig from Lowes) • See the nifty brace I installed – and stained to match : ) – from which to hang my plug-in outdoor ceiling fan (Lowes). I also put a small piece of plywood atop the center to hopefully prevent melting of the shade cover (purchased elsewhere) due to heat rising from our fire pit table. • Contractor's coming next week to install code-approved electrical since you're not supposed to bury extension cords, nor are you supposed to leave them plugged in for long durations. Am still going to leave what came with the pergola on there for greater flexibility though.

is awesome! I did have to replace a part and got someone on the line in 60-90 seconds! A real person. They had me send them my receipt to register me and withing an hour the part was shipped. I had it the next day. The instructions are good but I'd revise them. I seal the wood first thing. I used Thompsons Timber Oil in cedar. Next I'd anchor the feet down after step 4. Why wait until you have all of the extra weight on it? If your feet are directly on the concrete I'd opt for shorter concrete screws. Make sure everything is level plumb and square. I believe I could do another in less than 5 hours but I used a cordless screwdriver. I think this is a good value for the money and am happy with my purchase.

Love the pergola but very hard to assemble. The bolts weren’t long enough to use with all of the washers. We finally gave up on the washers and assembled without it. I wish the hardware was better. That is my only complaint. Better hardware would have made assembly easy and we could have used the washers.we will see how long it lasts without washers.

I bought this pergola which looks very nice, but the wood is heavily damaged after AIT WorldWide installation the company that installs these for Backyard Discovery. After several emails, I still have not resolution to who is going to fix the cap that fell off. Both companies are asking me to reach out to the other. A few pictures of the quality and installation attached.

I ordered this online and paid way more. Saw it in my local store for $799 and they had a few in stock. So of course I purchased it. It took my guys about 3.5 hours to put it together (they are professionals) and it looks amazing. Highly recommend and if you can get it in store DO IT! This Pergola is excellent quality and will last! I’m very happy with my purchase!

Bought in store for $799. Comes in two boxes, each about 215 pounds. My daughter and I (wife helped too) built this in under 4 hours, and that included time to move it into position. I do recommend reading the instructions first to get an idea of the process, and lay out the tools and hardware. You'll want to lay it down on the grass or blankets when assembling; if you lay it on the concrete it WILL get scratched up. It says it's cedar, but it's not really. Cedar is much harder than this wood. You will need two people for a few steps and a ladder for sure. Mine came with extra hardware; one piece of the wood has a small split, but I'm not worried about it. When most pergolas this size are $1300+, I am happy with this. Once the rain stops, I can finish adding the electrical box and string it up with lights. Overall, very happy with it. Good job, China.