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Customer reviews for Brother - DR630 DR630 Drum, 12000 Page-Yield for
Brother - DR630 DR630 Drum, 12000 Page-Yield
4.3 out of 5 stars
stars85 ratings52 reviews
  1. 5 stars72% (61)
  2. 4 stars9% (8)
  3. 3 stars4% (3)
  4. 2 stars6% (5)
  5. 1 star9% (8)
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Showing 31-40 of 52 reviews
Feb 19, 2020
Khmmjmm
5 out of 5 stars review

Verified Purchase

Worked

Product as described

Helpful?1K0MEUJNXTWY13589450907
Dec 13, 2022
Small business
5 out of 5 stars review

Very pleased.

The previous drum unit became noisy sometime before the Replacement Warning appeared, but it never stopped making good copies. The machine quieted down with the new drum. This is a several-year-old refurbished machine that hasn't missed a beat. Shipment was super fast.

Review from brother-usa.com
Helpful?1K0MEUJNXTWY13589450907
Dec 1, 2020
Evtechie
1 out of 5 stars review

Brother DRUM has 1/4 the life expected.

I use my laser printer for many small projects, but never abused. My drum states 86% life, and suddenly, after a print job I had horizontal lines across all my pages. I have gone through the process of cleaning the drum, the corona wire, and even attempted to find the "glass" that was suggested to be cleaned on the "roof" (could not find that on my unit). Didn't make any difference, and the drum itself has green pulling off the edges! Not sure I want to keep buying brother laser printers if I can't even get a full life cycle out of a DRUM!

Review from brother-usa.com
Helpful?1K0MEUJNXTWY13589450907
reply from Customer Service

We understand you've already taken some steps to try and resolve the drum related issue. We believe the additional steps below should help. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support

Aug 29, 2019
Kimberly
2 out of 5 stars review

Better Deal for the Price Elsewhere!

To save a trip by the office supply store, picked this up and thought I had everything. This drum does not include a toner cartridge like the drum does for the same price I purchase at the office supply store. I will not be buying this again at the Walmart.

Review from walmart.com
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reply from Brother

Hi, the toner and drum unit are sold separately. We apologize for any inconvenience this has caused you.

Nov 20, 2020
Diana
1 out of 5 stars review

Worked until 74% remaining

Never had a problem with Brother toners or drums, until now. The end of February I purchased a new Brother drum and toner (in store purchase). They worked fine, until recently. The "clean corona wire" notification kept popping up. I'd do it, it would be fine for 1 or 2 pages, then I'd have to do it again. Also, there were piles of toner in the drum. This never happened before. I checked the remaining life for the drum (74%) and the toner (it was low). Did I get a dud/2 duds, or is Brother's quality lower than it used to be?

Review from brother-usa.com
Helpful?1K0MEUJNXTWY13589450907
reply from Brother Customer Service

We are sorry to hear that you are having issues with your Brother DR630 drum unit and we would like to help, please contact us. Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support

Oct 19, 2022
Redrose23
5 out of 5 stars review

Great

I have used mine for 6 years and used it. It’s black and white. It says replace photoconductor? I think that’s the drum? It shows the thing that holds in cartridge? I am not sure if I should get a new one or not. You can use Arthur ink if you want a generic brand. Mine got messed up cuz a paper jam. I don’t know if I should replace it or look at new ones. I just want black and white.

Review from brother-usa.com
Helpful?1K0MEUJNXTWY13589450907
Jul 19, 2023
Georgio
5 out of 5 stars review

New Drum=New Printer

Just replaced the drum and works like brand new again. Don’t second guess, just buy the drum or buy a new printer same thing unless you want a different feature.

Review from brother-usa.com
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Oct 21, 2020
fpola
2 out of 5 stars review

Comes with ink

Rated fair because drum has ink but the approx 12,000 pages should be more like 300 pages. Unless you are printing one word per page then 12,000 would make sense.

Review from brother-usa.com
Helpful?1K0MEUJNXTWY13589450907
reply from Customer Service

Hi, we are sorry to hear the Brother DR630 did not meet your expectation. We'd like to help. Click the link to assist you. https://help.brother-usa.com/app/answers/detail/a_id/78303 If you continue to have issues, our Brother Customer Support Team is available to assist you direct: https://www.brother-usa.com/brother-support

Dec 18, 2020
Susan
2 out of 5 stars review

Less Print than I Expected

I've had the same issue as others who have posted. The toner cartridge does not seem to last as long as expected. I'm not sure why this would be happening. When I first purchased this printer, the cartridge I used lasted a long time. = (

Review from brother-usa.com
Helpful?1K0MEUJNXTWY13589450907
Jan 1, 2023
John
5 out of 5 stars review

Easy Install.

This isn't my 1st drum replacement. Install went smoothly as expected. I installed the drum because of a recurring notice my that indicated replacing the drum would fix the problem. It did.

Review from brother-usa.com
Helpful?1K0MEUJNXTWY13589450907