I love this tub. It sits on a concrete pad with underground wiring and is wrapped by wood decking. Gives it a finished look and provides ease of entry. While a budget spa, its a quality build. My union electrician has installed a number of spas and compared it favorably to much more expensive spas, he was pretty impressed. I like that it has a sealed bottom (plastic bottom that you can readily cut into for wiring). This is a small spa, 300 gallons. They say it seats 5 but you're really talking 3 people to avoid touching. We use it for 2 and its perfect. For four or more people you need to upgrade to 400 gallons. Because of its size, it was easy for 3 men to move it into location. A larger unit would be much more work. The tub looks good and nicely finished. We bought a black one with white interior and black cover. Has metal chrome jets which are adjustable direction wise. This is a one pump tub so the jets are adequate but not strong. The aeration is adjustable and works great. It has an ozonator which really helps with keeping the water clean. We've used it for about a month and its easy to maintain. We did have a factory defect with the filter basket being stuck. That said, service was quick to respond and when a self-help fix did not work, they sent a technician on a 3 hour drive within a week. While not excited about the need for a fix, things happen and the company stepped up and took care of it, so, good support. Shipping wise we received it a couple of weeks early which was appreciated. At this price point you won't find anything close to this quality so it gets my big thumbs up. Would gladly buy it again.

Nice for the money. Only issue was screws were stripped and needed to be replaced

Our delivery was on time and was delivered undamaged. It is the perfect size for us. It is perfect for me and my husband but 4 will fit comfortably. The price is right for us rather than spending $10,000 or more and having to wait like 5 months or more to get one.

We love our spa! Delivery was earlier than expected so were were able to enjoy even earlier.

Delivered way earlier than expected. Been a great addition. We are loving it.

Exactly what we wanted and great value for the price.

Had it for 14 months. The motherboard stopped working now. I called Sams and we are returning it this evening.

Highly recommend. I received my spa 2 months ahead of time.