Very Good Service! Ordered on 4/1/2021 received on 4/12/2021 at the XPO Logistics Shipping near our home. I have nothing but good news to say about these companies, Strong Company Spas, Sam’s Warehouse and the shipping company, XPO Logistics!! Thanks for Outstanding Service! The Hot Tub was packaged just as it should, No Problems! It has been up and running 10 days, everything is working great! We hope to enjoy this spa for many years! Exceptional Purchase! You will not be disappointed with this purchase! When making a purchase this large know with whom you are dealing! Also, great Technical Support!

We bought this hot tub 9 months ago and we love it. We had our electrical done by a professional and we had a concrete pad poured to set it on. It has been easy to maintain. We've drained and refilled twice and was not difficult. We love and would buy it again.

Great jets, great bargain I just love the air jets,and there are plenty of em. I wouldn’t try to get more than 4 people in it and 2 is best. Easy to operate, digital panel is easy to read. Even the waterfall is fun. Great purchase

Highly recommend. I received my spa 2 months ahead of time.

We love our spa! Delivery was earlier than expected so were were able to enjoy even earlier.

I have a family of 5 and this does seat all of us, however it would be a tight fit for 5 adults. The tub is deep which I love! It shipped on its side and 4 of the screws that hold the panel on were bent or broken. My husband and I were able to get it in final resting place, but I would recommend at least 3 people to move this. We were fortunate enough to have the truck driver back his semi up to our trailer and put the hot tub on it so we could back our trailer up to where it was going. The driver did not call and schedule a delivery time he called when he was 20 min out so be prepared for that. It did come 6 weeks earlier than expected so have your place prepared well before hand. It took about 12 hrs for our tub to initially heat up and about 20 min to fill it. It does come with a cover but the straps are plastic and it will blow off. It does not come with stairs. The panel to hook up electric is opposite of control buttons and took about 4 hours to wire up using the directions provided but they were written poorly.

The tub is nice for the money, The side skirts on it are just screwed into the wood frame with wood screws. Hard to get them reinstalled. A little less than.

Nice for the money. Only issue was screws were stripped and needed to be replaced

Spa is ok. Disappointed finding bent screws when took off access panel. The screws were aluminum and cheap. I had to replace screws on panels. The power of the pump is ok. Doesn’t really give a lot of bubbles had to shut off a lot of the jets to make it work

The reason i only gave 3 stars is that when movers unwrapoed it theres were at least 5 screws that were coming out of assembly and they were stripped.