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Customer reviews for Lucid Hearing OTC Fio Rechargeable In-the-Ear Hearing Aids for
Lucid Hearing OTC Fio Rechargeable In-the-Ear Hearing Aids
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2.4 out of 5 stars
stars
25 ratings16 reviews
  1. 5 stars12% (3)
  2. 4 stars16% (4)
  3. 3 stars16% (4)
  4. 2 stars8% (2)
  5. 1 star48% (12)
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Showing 11-16 of 16 reviews
Mar 23, 2026
MikeNuyen
1 out of 5 stars
1 out of 5 stars review

Paid over $800 in 2024 programming Tax. Waste of money and make a big mistake asno warranty after one year.Not,ifetime support as mentioedin ad. After to years dead battery. Can not replaced by Lucid ad suggest to juk and buy a new set ???Rip off. Lucide dos not provide repair or battery chage for a fee as it said Junk it? Hard to believe bt this is the truth after 2 years of use with dead bttery and cannot replcebu its own Lucid company

Helpful?26ONHOO0AO6813589267059
reply from Lucid Hearing

We appreciate your purchase. This over-the-counter product is backed by a one-year warranty. We regret to hear it did not meet your expectations. Please contact our Customer Solutions team at 1-800-785-6052, Monday through Friday, for further assistance.

Jan 5, 2023
John
5 out of 5 stars
5 out of 5 stars review

Great Hearing Aids

I bought theses several months back. Most of the negative reviews are by people that did not reach out to the manufacturer. I did, they solved all issues.The hearing aids need to be charged in the base, with the base fully charged, but not plugged in. When you do that they charge and work great. The customer service from Lucid has been outstanding. If you work with Lucid you will find out that they are great, and the hearing aids work well.

Helpful?26ONHOO0AO6813589267059
reply from Lucid Hearing

thank you we appreciate your feedback

May 15, 2023
Steve
1 out of 5 stars
1 out of 5 stars review

Poor Quality

I purchased these in November 2022 for a Christmas present. They worked for about a month and quit. Problems are they will not charge and when they do they do not work. I contacted Lucid and they replied Sam's would have to issue a replacement. I dont want a refund I would like a working pair.

Helpful?26ONHOO0AO6813589267059
reply from Lucid Hearing

Hi there, sorry for the inconvenience, please call our support team for more assistance at 800-786-6052.

Oct 29, 2023
Cathy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

aids

still getting used to them and making the adjustments

Helpful?26ONHOO0AO6813589267059
reply from Lucid Hearing

Cathy, our Customer Solutions Team, as well as the specialists in the Hearing Centers, will be more than happy to assist you with getting used to the aids and how to make adjustments. If you would like support via the phone, please call us at 800-785-6052 and one of our team members will be more than happy to help you!

Dec 8, 2022
Radacheck
1 out of 5 stars
1 out of 5 stars review

Review Lucid Hearing Aids

Would not charge.

Helpful?26ONHOO0AO6813589267059
reply from Supplier Response

Thank you for sharing your feedback which we deeply appreciate. We value your opinion and see it as an opportunity to learn and improve.

Feb 23, 2025
cabmekanic
1 out of 5 stars
1 out of 5 stars review

uncomfortable

after 2 weeks I can't get use to it. sometimes I can hear better without it.

Helpful?26ONHOO0AO6813589267059
reply from Lucid Hearing

Good afternoon, Sorry to hear you're experiencing this. It takes about three months to adjust to the sound and fit of hearing aids. Acclimation is key—wearing them helps your brain adapt to new sounds. Any improvement when they're off is temporary, as this adjustment process continues. Please be patient and allow time for full adaptation. If you have any further questions or need further assistance, please contact our Customer Solutions Team at 1-800-785-6052 and we would be happy to discuss this further.Thank you,