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Customer reviews for 5000/3900–Watt Westinghouse Gas-Powered Inverter With Quiet Technology + Remote Electric Start for
5000/3900–Watt Westinghouse Gas-Powered Inverter With Quiet Technology + Remote Electric Start
4.7 out of 5 stars
stars
7,714 ratings7,685 reviews
  1. 5 stars79% (6,056)
  2. 4 stars18% (1,394)
  3. 3 stars2% (163)
  4. 2 stars0% (33)
  5. 1 star1% (68)

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Showing 831-840 of 7,685 reviews
Jul 8, 2018
Reviewer name: Flying Cloud
4 out of 5 stars
4 out of 5 stars review

Initial serious problem, but now I like it.

I am a mechanic and an electrician. The remote start/stop was (and is) very appealing. However, I feared a remote start meant an automatic choke that could fail. I read several accounts of others with the iGen4500 that, right out of the box, sputtered for a minute then stop, which meant shipping the genny to Westinghouse, and waiting 2-weeks without their genny. I wondered if these problems would be related to the automatic choke not working. Indeed, they were. Mine did the same thing. I went through the setup, started it, which sputtered for a minute then stopped. It was not going to restart. It sounded like the "automatic" choke was stuck closed. I opened up the side panel but didn't see anything that looked like a choke. Finally, I googled "iGen4500 choke problems". Score! Westinghouse had issued a service bulletin about this very issue. It showed how to manually move the choke (panel removal required), and presto -- it ran normally! The bulletin called this a temporary solution. "Step 2" was their "permanent solution", which required removing two more side panels (nearly 20 screws) and reattaching a harness that they predicted had become unconnected. Sure enough, it was disconnected. I reconnected it, buttoned it all back together, and now it works like it should. The connector makes a positive latch, so I don't believe this happened in shipping. No doubt it wasn't fully connected a the factory. This is the only reason I gave it 4 stars. Otherwise, I'm now happy. It is surprisingly quiet. Plenty of power for my Airstream. The remote works, Gauges are nice. Get one.

Review from westinghouse.com
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Aug 2, 2020
Reviewer name: Big Poppy
5 out of 5 stars
5 out of 5 stars review

Great band for the buck!!

I received this generator via UPS about 5 days ago . Package was completely intact. The exact amount of oil is included, as well as a small battery charger and spark plug wrench. After plugging in the battery and filling the oil, the generator started up with just one touch of the start button! I then rolled it over to my travel trailer, with the handy telescoping handle. The iGen4500 has a built in RV ready plug, so I plugged it in, started the generator, then went inside RV and turned on my 15000 BTU AC on high, and ran it for three hours . It worked beautifully! So far so good, I would recommend this unit for all your rv needs .

Review from westinghouse.com
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Aug 22, 2018
Reviewer name: The Foje
3 out of 5 stars
3 out of 5 stars review

Powerful & quiet but one bug and a customer service fail

We are using this on a 1974 40 ft Boatel Houseboat. It has enough juice for the AC, Fridge and even the 20 gallon water heater. When strapped to the swim platform you barely notice it running. I had one issue thus far where it would not start. I had to remove the maintenance panel and two 8mm hex screws to get another cover off of an air cleaner to get at the carburetor and manually flip the butterfly open on the automatic choke. Since then it has been fine. The battery and oil service doors fall of fairly easily when the machine is jarred where they simply do not fit tight enough. It's my opinion they should be tethered somehow. I called customer service to ask what if any protection the igen 4500 has in a case of overheating. They said they would look into it and call me right back with an answer. Six days since and still no call. I also received notice in the box that if I filled out this review I would get a free cover which I'll desperately need but after the fact I find out that they are completely out and sorry. I'll stick with it but at this point its a low 3 rating range. I would recommend it to a friend because of the great power at such low decibels - but caution them to beware.

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Jun 25, 2023
Reviewer name: Karo57
4 out of 5 stars
4 out of 5 stars review

Purchased item to power RV and at home.

Unboxed the generator filled with oil and gasoline. Connected battery and tried to start. Battery was dead. Pulled hand crank and started on first try. I have used around the house and it is working great. Will change oil and get ready for some camping.

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Apr 13, 2019
Reviewer name: The RV Adventurers
5 out of 5 stars
5 out of 5 stars review

Perfect for RV Lifestyle

Purchased to accompany us on our RV trips and it is PERFECT. Easy to get set-up and even easier to use. We are novice and this is our first generator so we were worried about it being complicated but it is VERY EASY! Dual fuel is a wonderful feature but our favorite is the REMOTE START!

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Mar 30, 2022
Reviewer name: Santa Tom
4 out of 5 stars
4 out of 5 stars review

nice generator

As you can see only bought a couple days ago. Working on getting everything ready to go. I like that nothing seems to be too complicated. We are new to the RV scene so this will be a good addition to all the other stuff we have gotten. Saw several people using the iGen4500 at a dog show and liked design and the quietness. Thank You for your time, Tom F

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Aug 16, 2021
Reviewer name: Browning
4 out of 5 stars
4 out of 5 stars review

Happy

Powers all of my fifth wheel camper single A/C. Changed oil after first day of use (12 hours). Would recommend to change oil way earlier. Did have a lot of metallic in the oil. Ran great started right up. Around hour 6 it started surging and had to clean carburetor jet. But it is definitely louder than a Honda 3000. Like the digital display but wish you could change unit of measurement. Does burn the grass behind generator. Overall good generator so far.

Review from westinghouse.com
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Apr 16, 2021
Reviewer name: Jeff917
3 out of 5 stars
3 out of 5 stars review

Quiet ECO mode

I purchased the generator online and it arrived today. I had some trouble with getting it running correctly but it finally started idling smoothly. I added the full container of oil it came with just like it said, put about a gallon of fuel in it and started it up. Initially it smoked pretty bad and ran rough. I turned it off and back on a few times and let it run for about 30 minutes. My guess is that it had a small amount of gas left in it for awhile from when it was tested at the manufacturer and it was just a small amount bad gas in the system. Hopefully it continues to run smoothly.

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Feb 10, 2018
Reviewer name: Sunshine State RVing
5 out of 5 stars
5 out of 5 stars review

Great performance and exceptional engineering at a value

The iGen4500 was our choice after testing several inverter generators in the 3300-plus watt category. This was our fourth and final selection, as it serves the purpose of powering our travel trailer when boondocked and for quiet home backup during outages. The winning feature for the iGen4500 was the manual Efficiency Mode switch, which can be set to off when starting the RV's 13.5K BTU AC. It is sometimes desiirable (or necessary) to disable auto-idle when starting up high load demand appliances. This is not possible on many inverter gennys.

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Jul 2, 2018
Reviewer name: Shorebilly boys
5 out of 5 stars
5 out of 5 stars review

Secondary Review

I am writing this as a second review .. I just used this for a week straight and it worked perfectly.. very good on fuel 15-16 hours with an AC going on and off ... I broke it in at home, put 5 hours on it and changed the oil... CHANGE THE OIL OFTEN THE FIRST FEW TIMES.. had a lot of metallic but not abnormal , so I changed the oil and ran it another 5 hours at 25% load and changed the oil again and it was pretty good so I filled it with synthetic oil and off on vacation.. flawless is all I can say..I ran it 77 straight hours at one point except for adding fuel .. I am more than pleased !!

Review from westinghouse.com
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