Wouldn't run after all initial start up steps were completed. After some YouTube investigation, found that the electronic choke connection separates often during shipping. It was disconnected and a ground cable wasn't connected and there was a loose bolt just hanging out in the bottom of the case and the battery was tipped on its side. Someone shouldn't have to mess with a brand new generator for 4 hours to get it running. It's running now but not smooth and it's not that quiet.

running fine -- no problems -- starts every time -- running on propane so far -- keeps everything clean --could be a little easier to get to some of the parts -- but i guess thats what keeps the sound down -- like it better than the Honda -- waiting to see how long it last

We purchased this digital inverter generator in preparation of hurricane season. However, after doing a propane leak test we discovered that the propane tank regulator has a leak. The part number is LG225/2411141009. Have requested a replacement part and will update with a more detailed review when it arrives.

Bought the IGen 4500 just a few days ago. The generator was well packaged and came with all items needed to place it into service. Overall construction is solid and the generator is equipped with a built in handle making it ease to move. The generator is extremely quite compared to my previous model and is rated to run approximately 6 hours long on the same amount of fuel. The generator is equipped with easy to read gage that cycles through the, fuel level, run time, remaining runtime, and power output. Over all I am very please with the purchase.

I bought the iGen 4500 for camping and for the ocassional power outage. I live in the high desert region along the San Gabriel Mt range in California, so, I purchased the high altitude kit for 3000-6000 ft. Westinghouse has an excellent tutorial video that leads you through the process step-by-step to swap out the carburetor jet. FYI, I labeled sandwich bags with each step, which helped in not mixing up hardware and reassembling the panels. We finally got to use the iGen 4500 on a camping trip last week, and I can't be more pleased with its performance and at how quiet it is. It started right up, but I especially love the remote control. A friend in our group was so impressed with it that he said he's looking for a smaller, easier to move generator and decided to purchase the dual fuel model.

Was delivered in a very timely manner in perfect condition. Unpacked the generator, added oil, fuel and connected battery according to directions. I then turned on the fuel, pressed the start button and it fired right up. I let it warm up and then plugged a heat gun into it tried it out, it worked flawlessly. Very pleased, just hope I don't need it this Hurricane season in S.W. FL.

We bought this for our pop up camper so needed to be sure it was quiet enough to run without waking us. Had an issue when we first unboxed the unit. Called customer service and they had it fixed within minutes. GREAT SERVICE!! Took it for our first trip, ran smooth and quiet, no further issues.

I set up engine and started motor. Motor did not come up to speed. Smoked a lot. I have seen many reviews about issues with the choke, so I pulled the side panel off and checked operation of the choke. It was stuck closed.. I manually opened it and the generator ran just like it should. i ran it for about 4 hours with about 1500 watt load and all went well. I downloaded the Service Bulletin on the choke cable issue. I followed the instructions, pulled the front panel and reconnected the dangling connector. Put everything back together and watched the choke operate as the motor was starting and all was good. I am going to use this for power outages and I have every belief that it will perform as advertised when the time comes.

Read the manual and follow instructions accordingly and this little beast will last you a lifetime. Be sure to stabilize the fuel before storage and pull the spark plug, add 1 teaspoon of oil, replace plug and pull until you feel compression resistance and leave it like that. Leave plug wire off to prevent accidental startup. I plan on purchasing another unit for my campsite. I know my stuff…go get ya one

truly an amazing product from start to finish. if you want reliability without any fear, this is your guy. i bought with limited understanding / knowledge on how to operate a generator and what kinds of things i might want out of the product but this has been a home run all the way though. from incredible reliability, ease of use and set up, sleek design, remote start, incredible run time, great display that shows the fuel level- i couldn’t be any more impressed. only downside is it’s a bit heavier than expected but nothing unmanageable for 2 people.