This is a good product that works well and look nice in the back of the yard. The hinges rusted out after 2 years but one call and no hassle for replacement parts. Great Customer Service

I am over 4 hours in and still don't have it together. If I ever finish it, I hope it works well. I would not recommend this as the directions are poor and should be in a different order. You can't see to line up the holes on the pole/legs. Terrible!

I bought the tumblers in 2013 or 2014. Aside from a few changes that I would suggest in the instructions for assembling the compost tumbler set, we were able to assemble the set in a couple of hours. The tumblers worked quite well, and I was quite happy with them until the hinge on one of the tumblers rusted through in the winter of 2018-2019. I contacted customer service at Lifetime and asked how I could purchase new hinges and latches for my two compost tumblers. (Only the hinge on the one was completely dysfunctional, but the hinges were showing signs of rust, and I wanted to purchase the parts for both tumblers to avoid delays if and when the other parts should rust through.) To clarify, I was not requesting anything free; I had owned the tumblers for 5-6 years and considered the damage to the hinge to be normal after that time period sitting out in the elements. Bruce, the customer service rep, requested photos of the damage, and shortly I received notification that the hinge and two latches were being shipped to me. I received them, and my husband installed them easily, returning my compost tumbler set to full functionality and usefulness. I was charged nothing for the replacement parts. Obviously, I cannot complain about the service; however, I would comment that I would still like to be able to purchase parts for the second tumbler in the set on the Lifetime website so that I won't have a delay in the case that the parts on the other tumbler rust through or break. Overall, I have had a very good experience with the dual tumbler set and with Lifetime Customer Service. I utilize the tumblers daily to make compost for my garden, and find them very useful and simple to operate. They also have a very large capacity, which helps me get the most out of my garden.

I have owned one of these for 10 years and it was the best purchase for my garden by far. This product is amazing and the customer service from lifetime is unmatched. If any of your parts need to be replaced they are exemplary on responding and sending you replacement parts. FYI I have read many reviews about this product stating it won't last or is hard to assemble and this is simply not the case. Extremely easy to assemble and I still have the same double composting bin after 10 plus years. This compost bin is by far the best on the market and worth every cent. Thank you for lifetime for making my organic garden come to life. My fruit trees and vegetables thank you for creating the easiest to use composter on the market that has amazing soil capacity and will keep your back from visiting the chiropractor by having to turn over your compost pile each week.

First box we received was missing several parts. It was a huge pain to return it. When we finally got the second box, the assembly took days. As none of the parts would fit. The holes were too small for some of the bolts, drilled off to not fit, etc. Such a waste of tike and the return process was noybthe greatest the second time arpund.

I have a double bin rotating composter that rusted with time, which is expected since it's kept it outside in the rain, but the hinge broke. I emailed customer service and within a week they sent me replacement hinges will all the accessories!!! I am amazed by their excellent customer service and standing behind their products!

I enjoyed putting the composter together with my girlfriend. It definitely helps to have two people to put the product together. It took us about 7 hours. It was not a continuous 7 hours, but the construction took place over a period of a week. I am legally blind so there was an excuse not to get it done in 2 hours. I have it setting outside and it is already loaded with composting material. Thanks for the product. My girlfriend was excited due to the fact we did not have any parts left over.

This compost tumbler set is convenient, can hold a lot of food waste, and easy to divide your working compost with finished compost since there are two bins! I LOVE these tumblers. However, the handles on my rusted so that I can't lock the lids closed anymore. It is starting to attract a lot of bugs and I am afraid soon it will attract rats. I can't toss my compost anymore either and tossing it by hand in this tumbler is very inconvenient because of the design. I have seen that other people have had this issue and have gotten a replacement part or some type of fix from the company to ensure that the tumblers can lock closed. I would be interested in that so I can continue using this product!!

[This review was collected as part of a promotion.] These compost bins are perfect - just the right size and very sturdy. The double bin feature allows one load to mature while the other takes the fresh matter. After 5 years the company replaced a rusted hinge at no charge. I'm looking forward to years and years more use.

[This review was collected as part of a promotion.] I bought my double bin rotating composter about 1yr ago. I absolutely love it! It works well, but my hinges rusted very quickly and broke. My pins that keep the barrel from rotating also broke. I can't rotate it any more because since the hinges broke the tops wont stay on. I am hopeful Lifetime will at least replace the hinges and pins. I can't imagine buying a brand new composter at this point. Please help.