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Customer reviews for Westinghouse 9,500/12,500-Watt Gasoline-Powered Portable Generator for
Westinghouse 9,500/12,500-Watt Gasoline-Powered Portable Generator

Most helpful positive review

1 customer found this helpful
5 out of 5 stars
5 out of 5 stars review

Great giant for the price

This generator is excellent in handling power outages compared to more expensive ones that cannot handle what this one does. I ran it today with 2 freezers and a refrigerator hooked into the 30 amp feed. I connected each one per the manual and didn't even hear any surge as they were connected. This tells me the generator is powerful. It also has 4 20 amp connections as well
Raoul116
Originally posted on
westinghouse.com
Versus

Most helpful negative review

2 customers found this helpful
1 out of 5 stars
1 out of 5 stars review

Quit running after 10 min

I just purchased this generator and did all rechecks and ran unit for about 10 min on propane and was good. Then needed it last night so I hooked it up and it ran power to my items for about 5-8 min and then it died. Tried restarting and it backfired several time and that was it. Would not run. Ended up putting a little gas I had, no more available at night and it finally ran but would not run at all on propane so I was stuck with no power. Call CS and all they will do is send me a new regulator to see if it fixes it but it will take about a week. Wow what a joke and the store I bought it from said they can't help per policy. This company should be able to call the store and have them supply the part as they sell that part but the manufactu...
Willie177
Originally posted on
westinghouse.com
eComm
Hi, We’re sorry to hear about your experience and the inconvenience this caused during a critical time. We understand how ...
12,242 reviews
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  • 5 out of 5 stars
    5 out of 5 stars review
    7/17/2025

    Great Features

    What can I say. Very powerful. Enough for two of my neighbors to run a cord to it and draw from it without tripping the breaker. Multiple ways to start it. A must have!
    WillLight
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    7/11/2025

    Tri fuel generator

    Just bought it for emergency backup, in case power outage. Shipped quickly and it was very easy to assemble and fill. Looks like a a solid generator. Neighbor has same size but gas only and has had no problems with his.
    JW01
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    7/26/2025

    Love this product

    Always love Westinghouse products. Received this generator on time with all parts. Assembly was easy. Looking forward to years of good service living in a hurricane area.
    FJ Lab
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    7/2/2025

    Great Set-up, Easy access

    We purchased this item last year after hurricane Beryl hit Houston and left us without power for over a week. I unpackaged today and not disappointed! Simple set-up, easy to understand instructions. Everything in packaged as shown on-line.
    RZGSr
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    7/21/2025

    great deal

    look at all you get with package wheels battery remote start 3 yr warranty plus duel fuel for 12500 watts for the price of a 9000 watt competer plus 3years insted of one I haVE USED IT 2 TIMES NOW WORKS GREAT starts fast and easy on propane
    dewman2
    Originally posted on
    westinghouse.com
  • 4 out of 5 stars
    4 out of 5 stars review
    6/25/2025

    Runs great!

    WE unpackaged it and it runs great. We couldn't get it to pair with the key fob, but the push button start worked great. wE haven 't utilized it yet tho.
    Liz2LA
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    7/21/2025

    Practical Features

    Works great, and is easy to move and start. The nice features, such as remote start, and electric start, were a plus. The outlets included with this unit were of pratical use for me, as has every one I need.
    Curtier67
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    7/10/2025

    lifesaver generator

    I bought this generator for hurricane season 2025 and can now relax because I know I will have power for my entire home if we lose commercial power this season
    sekelley3
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    7/22/2025

    Easy Start

    I love the remote start. I put the generator away from the house so I don't have to worry about emissions and don't have to do out in the storm to start it. It's a perfect, win-win!
    TimGin
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    7/29/2026

    Great value

    Bought generator, did not use yet. It is loaded with features and has a 220volt 50amp recptical. Can run my house in case of poer outage. Excellent price and electric remote start
    Gms1
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    8/14/2026

    Great purchase.

    My area was hit with a tornado and the need for a new Westinghouse generator was due to the fact that my old Generator quit working after two days. I am very satisfied with my purchase.
    WaytoJohng
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    8/8/2026

    Great safety and running features.

    I bought this generator to replace a smaller one to power up my home in a power outage which we been having more often. Very happy with it. delivered on time and easy to put wheels on and get it running.
    theghez
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    8/9/2026

    WGEN9500DFC

    I HAVE JUST HAD IT A COUPLE OF DAYS BUT IT SEEMS LIKE IT IS GOING TO BE GREAT. GOT IT OUT OF THE BOX PUT THE WHEELS ON PUT OIL IN MOTOR HOOKED UP PROPANE AND IT STARTED RIGHT UP.
    DS2026
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    8/13/2026

    I love the electric start! It's worth it!

    I had this generator for a week before I tried it. It was so nice to have an electric start. It started right up with no problems. I thought the remote start fob was missing but it was hanging on the generator. I would recommend this generator.
    Jtf1960
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    7/28/2026

    Easy to operate

    This generator is awesome. It can be left in and the charger is a trickle charger. Bonus it runs on propane or gas and has a remote start!! Could not be more pleased on how easy it is to operate
    sab1313
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    7/18/2026

    Great value

    This is a great value for what this product is. We'll easily back up and power our entire house and the remote start and standby charger is an excellent feature
    Codypaul
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    8/13/2020

    WGen9500

    We just recieved our generator this morning with only a couple days waiting for delivery.....Un-boxing the unit was a breeze and everything is well marked ..Assembly was a snap....The key fob start was in a great place on the engine pull cord ...put oil and fuel in the unit and it started right up ....Cant wait for the next power outage because we have it covered ....the 50 amp rv outlet is a great added bonus...always had to run a 30 on our old generator....
    ChefEd
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/15/2021

    Easy to start low noise

    I have delivered my new generator today I am very happy, I set it up wheels, gas, add oil to the motor, check for voltage on the battery for the electric start connect the battery and I give a try, it started to the first try, my first impression about this generator was the low noise level and all the amazing features it has, as an electrician I had to many ideas, it's enough to power up my house all the appliance. including my ac unit, I'm happy with this amazing equipment and another thing That I didn't expect was the service manual the electric diagrams, and a list of the part number comes on this manual normally the part numbers never come with the manual and when you need a part you has to search all over the places to find the right ...
    Originally posted on
    westinghouse.com
  • 4 out of 5 stars
    4 out of 5 stars review
    2/19/2025

    Solid Performer

    This unit starts easily, and is simple to maintain. The tri-fuel option adds system resilience. I am connecting it to a natural gas line, for continuous fuel during an outage. Only downside is it is loud. I will solve this with a 1/2" plywood 3-sided buffer.
    Juancho
    Originally posted on
    westinghouse.com
  • 4 out of 5 stars
    4 out of 5 stars review
    9/19/2019

    Looks like a wonderful machine.

    I just received this unit a few days ago but wow what a beautiful unit. I expect great things from it. I took off the standard front legs and installed casters to make it easier to move around. I called today to buy a 50A transfer switch kit (item number 210076) only to be told the they no longer sell them. Bummer. Would have been nice to have their switch to go with my generator.
    M Thibodeau
    Originally posted on
    westinghouse.com