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Customer reviews for Westinghouse 9,500/12,500-Watt Gasoline-Powered Portable Generator for
Westinghouse 9,500/12,500-Watt Gasoline-Powered Portable Generator
4.8 out of 5 stars
stars
12.2K ratings12.1K reviews
  1. 5 stars86% (10.5K)
  2. 4 stars12% (1,420)
  3. 3 stars1% (118)
  4. 2 stars0% (34)
  5. 1 star1% (83)

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Showing 631-640 of 12,195 reviews
Sep 9, 2024
Reviewer name: Brody05
5 out of 5 stars
5 out of 5 stars review

Loaded with useful and desirable features

Compared this unit with many others and it had all the features I wanted. Only took 30 minutes to unpack and assemble and it started right up.Ample outlets, remote start, electric or pull start, meter to let you know what's going on. Would recommend and buy again

Review from westinghouse.com
Helpful?5PCF0J0VEQLJ13588624807
Sep 9, 2024
Reviewer name: King2024
5 out of 5 stars
5 out of 5 stars review

Smooth generator for me a DIY beginner.

Researched online for quite a while and decided to pull the trigger. Got this WGen9500TFc so that I can take advantage of the natural gas line already in the backyard. After connecting the hose, and charging the battery, it only took 3 tries and the engine was running! Pretty smooth to me as I know it NG takes time to flow through the hose. Will follow the instructions to prepare for the storage and hopefully it will prepare us well for the next power outage.

Review from westinghouse.com
Helpful?5PCF0J0VEQLJ13588624807
Sep 17, 2024
Reviewer name: RFR1
5 out of 5 stars
5 out of 5 stars review

Portable quiet and has remote start/stop

I bought this to use during power outages. This was the perfect generator for my needs and w2ill power everything I need in a power outage including by AC. Used in conjunction with a transfer switch, this was a great purchase and offers us peace of mind.

Review from westinghouse.com
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Sep 5, 2024
Reviewer name: Edwards
5 out of 5 stars
5 out of 5 stars review

Perfect Generator

Bought this Generator to replace an 11 year old Generator and it was the perfect choice, Flawless right out of the box, very well packaged everything needed is included, straight forward assembly and very easy directions to follow, First start was Flawless, I have no regrets. Great Generator.

Review from westinghouse.com
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Sep 6, 2024
Reviewer name: Daryl k
3 out of 5 stars
3 out of 5 stars review

Wgen9500dfc

I have owned this product for about one and half years. My personal experience is not good. My first failure was 5 months after purchase the unit stopped producing power then the remote start quit working then the starter went out then the pull start broke. That unit was replaced now the unit I has just failed the engine block broke a peice off by the oil fill tube.

Review from westinghouse.com
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reply from eComm

Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are providing the best experience possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need. Thank you, Zach - Westinghouse

Sep 14, 2024
Reviewer name: AXXXXA
1 out of 5 stars
1 out of 5 stars review

Review for cover

Leaving a review to get the free cover for generator, which should be included. This removes my trust of all of the 5 star reviews. Are most positive reviews just to get the free cover? I wont be able to review it until I use it for a couple years. Hopefully its durable and built to last. It looks great.

Review from westinghouse.com
Helpful?5PCF0J0VEQLJ13588624807
reply from eComm

Hello, thank you for your initial review! We ask our customers to leave an early review so we can understand the entire experience starting from initial purchase, to how the shipping is, and then to actual use. While this might seem redundant, we do this to ensure that both our retail and shipping partners give you the best experience possible. The rating of an initial review does not influence who will get a cover and who will not. We look forward to hearing how your experience is once you have had some time to fully utilize the WGen9500c. If there is anything we can do to help, please let us know at 1-855-944-3571 or support@wpowereq.com. Thank you, Zach - Westinghouse

Sep 24, 2024
Reviewer name: Stony77
5 out of 5 stars
5 out of 5 stars review

Perfect for Our Home, 2200 sq ft

Bought this in preparation for the hurricane season. It powers the whole house (less AC unit) via my installed back feed thru the main electrical panel. However, I drove over the generator's wheel and need to replace it. Any suggestions on where to find one?

Review from westinghouse.com
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Sep 8, 2024
Reviewer name: BMcLemore
5 out of 5 stars
5 out of 5 stars review

Great Product

We purchased this generator a couple of months ago. We had a transfer switch installed so we won't need to run extension cords. Best purchase we've made in a long time. Living in FL we felt it best to purchase a generator and not need it as opposed to needing one and not having it. We are now ready in case of any power emergency.

Review from westinghouse.com
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Sep 22, 2024
Reviewer name: Norm Vandal
5 out of 5 stars
5 out of 5 stars review

Perfect For My Home

This generator is both the right size and function for my generator shed located back up power. The remote start was what caused me to buy it. The tri fuel function means I can adapt to propane if I need to. Also, the 50 AMP socket is large enough to run my entire home, and teh surge power means I don't need to be concerned with things starting at once, drawing more amps.

Review from westinghouse.com
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Sep 11, 2024
Reviewer name: Juan01
5 out of 5 stars
5 out of 5 stars review

Three options of fuel

Just bought this generator I'm happy to have different options of fuel, during power outages is hard to find gasoline because fuel stations don't have power , but with the option of natural gas you don't have to worry about where to get fuel. It just give you a peace of mind.

Review from westinghouse.com
Helpful?5PCF0J0VEQLJ13588624807