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Customer reviews for Westinghouse 9,500/12,500-Watt Gasoline-Powered Portable Generator for
Westinghouse 9,500/12,500-Watt Gasoline-Powered Portable Generator
4.8 out of 5 stars
stars
12.2K ratings12.1K reviews
  1. 5 stars87% (10.5K)
  2. 4 stars12% (1,413)
  3. 3 stars1% (116)
  4. 2 stars0% (34)
  5. 1 star1% (82)

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Showing 3,381-3,390 of 12,156 reviews
Apr 7, 2021
Reviewer name: JCurry6612
5 out of 5 stars
5 out of 5 stars review

Excellent Unit

I bought this unit because I was warned about frequent power outages in my new house. I received this product it was easy to assemble and get running in a few minuets. It even came with oil, funnel. I like the remote start feature it is very convenient. If you choose this unit you will not be disappointed at least I wasn't.

Review from westinghouse.com
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Aug 16, 2019
Reviewer name: Nupe
4 out of 5 stars
4 out of 5 stars review

Works great, will see how company fixes structural

Works great as a generator, some of the part locations are strange. But generator starts up easily and wheels and handle help with the weight. Had a frame issue out of box where wheel isnt flush but tilted and therefore rubs against the battery. Dont think I can hammer it out, will see if a longer pin and spacers make it work. Will see how Westinghouse handles this.

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Dec 3, 2022
Reviewer name: GregB67
4 out of 5 stars
4 out of 5 stars review

So far...so good

Bought this generator after researching others on the market and the price, features and power were too good to pass up. Have only run for about an hour to test it out but no issues so far. This generator has plenty of power for a home backup. I haven't tried the key fob but it's a nice feature I guess. It is considerably loud so take that into account if your live close to neighbors. Would rate it 5 stars if I had more time to see long term performance.

Review from westinghouse.com
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Jun 18, 2024
Reviewer name: BrandonB3108
3 out of 5 stars
3 out of 5 stars review

Won't start

Generator won't start out of the box. Charged battery, filled oil and fill new ethanol free gasoline. The remote is nice hopefully I get the starting issue fixed before I actually need it. Well built machine I'm sure something got loosened up during shipping.

Review from westinghouse.com
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reply from eComm

Hi Brandon, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you. Thank you, Zach - Westinghouse

Feb 1, 2021
Reviewer name: DvThompson
4 out of 5 stars
4 out of 5 stars review

WGen9500 Review - Looks good!

Just recently purchased and so far so good. Setup was easy and everything in the instruction manual seemed pretty straight forward. Fired up right away and tested fine on a few appliances. Next step will be detailing out the wattage needed for different appliances to see what I can run simultaneously.

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Jun 13, 2023
Reviewer name: WIDrone
5 out of 5 stars
5 out of 5 stars review

Quality Product

Bought a W9500 a couple weeks ago, and right out of the box you could tell it was really well built. Basically all I had to do was dump oil in the engine, gas in the tank, plug in the battery and press the start button. It fired right up! Puts out plenty of power and is easy on fuel. Compared to competitors, it's a bargain for the power and quality you are getting.

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Nov 9, 2019
Reviewer name: Daxantro
4 out of 5 stars
4 out of 5 stars review

Nice features

I bought the WGEN9500 to plug into my transfer box and run my whole house. I bought the unit in an emergency situation and have been unable to test it fully, however the amount of time that we ha e run it and in the limited capacity of use it performed very well.

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Sep 15, 2021
Reviewer name: Coach Greg
5 out of 5 stars
5 out of 5 stars review

Just what we needed

Just received our WGEN-9500. It came within 2 days and with no issues. We lose our power frequently in the rural area we live in and this generator will give us almost an all house generator at a fraction of the cost. After doing my research and reading many reviews, on reliability, performance and customer support, we decided on this Westinghouse generator. Solid, well made and easy to unbox and get up and running. Feeling a lot more secure now!

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Oct 20, 2021
Reviewer name: JPYz
5 out of 5 stars
5 out of 5 stars review

Impressive Product

Purchased the Westinghouse 9500/12500 portable generator, it arrived on the scheduled date and undamaged. Most impressive is the quality of the packaging and the included accessories. Oil, funnel, remote start fob, spark plug wrench and more. Set up was easy, added gas, it started on the first push of the start button and ran great. Timely purchase, power company just notified us of a "scheduled" outage, so I may have the opportunity to try it out sooner than expected....

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Jul 12, 2024
Reviewer name: Bobby_m
5 out of 5 stars
5 out of 5 stars review

Bigger that I thought

I am pleasantly surprised with size and look of Wgen9500 TFC. It looks very good quality and nice design. The generator was purchased at Electric Generator Direct and arrived in just 3 days, shipped in a cardboard box secured on a wooden pallet. All the accessories were in the box, just as in the advertisement for this model. Putting the wheels and pegs was easy.

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