I've had it one year with no trouble during the maintenance use only. Only running it as required to keep the fuel system clean. The purchasing set up was very good and so far customer support over email or telephone has been acceptable. Time will tell how it runs under emergency use and long-term maintenance. I did have one problem with it starting up on electric start but I manually push the choke to the far close position and then it worked on automatic start.

Recieved 4 days after ordered. No damage put on wheels and legs,put oil and gas in and it started with first push of automatic start button. Tried the key fob and started on first try. Runs smooth not to loud for a big generator couldn't hear it inside my house. It will run everything in my house leaving out the dryer and stove. I'm very happy with this purchase

Bought this unit a month ago . Have gone thru power outages and decided to buy a generator. After researching decided to go with this one. It's well built and has a lot of features like electric and remote start. Ordered on line sight unseen and i'm not disappointed with quality. Glad I bought this on. Cant wait to lose power! lol.

I bought this generator after a lengthy power outage and I look forward to testing it out during the next outage. Delivery was prompt, it was very easy to set up and get running. For the rated power capacity, it's quiet and seems like it will meet my needs well.

Upgrade to this after going through a hurricane. Manual has easy to understand instructions and clear details. Generator is clearly marked for different places to plug in. Ran propane and natural gas so far and runs well on both. Plug into my 50amp transfer switch on house and powered different items very well. The remote start is a nice feature on generator. Was surprised received approximately 20 ft natural gas cord and 5 ft propane cord. Heavy but built well and for what it offers it is expected. Very happy to have.

Pretty impressed with quality and features for the price. Love the remote start and the fact it comes with a battery and a tender.have not really given a power load to make it work but works like it should. Giving it 4 stars because was not enough oil to get above the low line. And the fact that I already bought a cover and one was not included but have to right a review to receive one. Yet here I am haha.

I am pleasantly surprised with size and look of Wgen9500 TFC. It looks very good quality and nice design. The generator was purchased at Electric Generator Direct and arrived in just 3 days, shipped in a cardboard box secured on a wooden pallet. All the accessories were in the box, just as in the advertisement for this model. Putting the wheels and pegs was easy.

I bought in preparation of Hurricane Beryl, after testing it to see if it will meet expectations and power up a 1600 sqft home. I was very please after the test run, it met more than the expectations and its super simple to set up. The entire house was powered!! Its a must purchase!!!

Bought this unit with home and livestock care use in mind. Love the compact design and the myriad of features, especially the remote start for shows. Very happy with the unit so far and the steel frame, metal gas tank and gorgeous blue paint make for a tremendous purchase.

Just purchased a few weeks ago, but it runs like a champ so far. It started up right away on 1st try with electric start. Instructions were clear and setup was easy. Wish we would have had it earlier this year to avoid flooding in basement after losing power for a few days and the sump pump battery backups not working