Have not had to use this yet, but it has great features and quality. Easy to start, easy to understand. The only thing I don't care for is the gas fill location. Hard to fill and not spill from a gas can if you don't have a long nozzle. Easy from a gas pump tho.

The instructions doesn't give you much information on the break-in. Other than keeping it at half capacity for the first five hours. So I had to look up how to do a proper break-in on a generator. Which I did one hour of running with no load. Then changing the engine oil. Then running it for two hours with no load And then again, changing the engine oil. then finished up with a two hour run with 2000 W load on the generator for two hours, and then changing the oil again . my generator is a 9500. The plan is to use it for a back up generator for our house. It should be able to run at least half of my house without the HVAC. But so far it fires up every time the first pole, and everything seems to be built at the highest quality. If you read the instructions, it tells you that you need to use full synthetic oil, which for me was quite hard to find. Because you have to make sure it's four cycle oil and design for small engines. But overall, we love it

I needed a new generator to run 3 sump pumps, a pool pump and well pump in case of an outage (especially in heavy rain conditions), never mind lights or appliances. I have lived in my house for over 25 years and although I have had “infrequent” outages, some have been lengthy (out for several days) and some have come with lots of rain —- 9” in six hours —- I live in Indiana). I had an older, noisy generator that could run 2 power cords (plus a couple more using surge strips) to run the sump pumps in the basement and the pool pump to help drain down the pool in case of another massive downpour. With this generator, I have almost 2x the power I had before, and I will eventually have it switched to the breaker box so I won't have to string cords down the stairs; and designated circuits will get switched on when the generator is “plugged in”. There should be enough power to run the a/c or furnace if needed. I'm (72 yr F) and not strong enough anymore to pull stubborn start cords easily and the push start is a godsend (it has a remote starter as well). I also opted for just the gas powered, as I don't use propane for anything else, and didn't want to hook up to the natural gas line (no outdoor shed). I also like the usb port feature so I can charge my devices (with WiFi unavailable, my phone charge goes down fast), and the carbon monoxide alarm is a good safety feature, along with the gauge to monitor fuel level, run hours, etc. I don't need to peek into the gas tank with a flash light anymore and guess at how much fuel is left in it. The generator can also automatically adjust the rpm to a lower level so it's not running at full blast or one run speed when the output needed is small. The only complaints i have are when I was setting it up —- (1). the quick guide has very small close-up pictures instructing how to put on the 2 wheels and 2 foot brackets. The user manual has much larger and simpler pictures, but I didn't know that until after assembly. (2). it might also be useful to know that the oil reservoir will take @ 2/3 of the quart of oil (included) to fill—- I probably checked the level 10 times because I was mindful not to overfill. (3) couldn't find the key fob for some time that was clipped to part of the engine under the top of the machine —— maybe a note with the battery or parts bag (or set-up guide) saying where to find it would be helpful. Ironically, I had just had the generator delivered 1 1/2 days before a storm and power outage and hadn't set it up yet, so I had to put it together in semi-darkness in the garage and the power came back on shortly, about the same time as I was filling the oil reservoir. Otherwise, easy-peasy set-up, and a lovely, quiet machine that stays put and doesn't dance around. I am actually looking forward to my next power outage.

Provides a lot of power with a few little luxuries like remote start and multiple outlets. Yes, it is loud but not nearly as loud as other generators we have had. It is heavy but that is to be expected. The wheels and handle allow for it to be easily moved around.

I just purchase this generator because this hurricane that just pass by us here in Houston (Beryl) I own another generator but is small just enough to run my fridges and TV some portable fans and a portable light it is good but not enough,for the price that I pay for the small one I could buy this one but it was 4 years ago I like the that this generator you can use it with gas or propane and natural gas very versatile easy to assemble out of the box it is heavy but when you install the wheels and the feet it became effortless to move around very well built quality construction the remote start is the cherry on top comes with gas lines for propane or natural gas that was a very good selling point for me It started right away it come with a quarter of oil and a funnel that is special to add the oil with no drips im just waiting now to do the plug install on my home and just be easies to have power on this situation it was a very fast shipping they told me it would take like a week and half but it got here in 4 days i recommend

I purchased a Westinghouse WGen9500TFc tri fuel generator earlier this month. The quality and construction of this generator is top of the line. Very heavy-duty construction and easy to assemble and provide routine maintenance on. My house is 100% and when I ran the generator it started right up carried 75% of my entire house without a problem. This is the second Westinghouse product I have purchased as I also have a WPX 3200 pressure washer. I would purchase Westinghouse products again in the future and highly recommend this generator and any other Westinghouse product to anyone, based upon my experience with this generator and my Westinghouse pressure washer.

I received the WGen9500 on 7/21/22. Unit required very little assembly. The setup, maintenance, and operations instructions were very clear. I will need to procure both the 30Amp and 50Amp power lines separately. Would have been nice to have those included at the price paid for the generator. However, the generator is rich with functionality and should there be a grid power loss, I should be well prepared.

Very nice product! It literally took me 20 minutes to assemble, add oil & gas, and start it up for the first time. The remote control start is a real bonus and will be very helpful during prolonged power outages. The only reason I am not giving four stars is because of the lack of response from technical support. I called on Saturday and it is now Thursday night and no one has gotten back to me for what turned out to be a really simple question that my electrician was able to answer. Otherwise, I love this generator!

Very happy with this purchase. It was easy to put together and it started up quickly the first time! Very happy with the remote start - no pulling to start. Although it is heavy the handle and wheesl it allows you to move the generator in its frame works great. We are ready for anything now!!!

Bought this to use for the storm season. Only seen it in pictures so no idea what I was getting and didn't set the bar high based on the great price. All I can saw is WOW! This thing is impressive. Westinghouse delivers top notch quality, not a plastic piece of junk and even the gas tank is metal. Certainly glad I made this purchase and feel safe with this backing us up during the spring storms.